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Accounts Receivable Specialist | Collections
1 month ago
Purpose:
Responsible for insurance billing and accounts receivable (AR) collection functions.
Job Summary:
To perform AR related tasks in an accurate, timely and efficient manner. Responsible for assigned payers and accounts from initiation of one-touch, clean claim submission through payment resolution, including billing, rebilling/appeals, account resolution and denial management.
Essential Functions:
- Completes the billing process by scrubbing and submitting clean claims to assigned payers within timely filing requirements.
- Completes AR postings to reflect accurate payments in a timely fashion.
- Follows-up on all rejections, denials, and past due accounts to maximizes collections.
- Researches and resolves problems for billing failures and/or re-bills for assigned payers and accounts.
- Prepares and completes the deposit process daily from start to finish including copying, tracking, and maintaining accurate files and recording in the General Ledger.
- Completes refunds, unclaimed funds, and escheatment process for assigned payers.
- Responds to questions and requests for information from customers (internal and external) and work collaboratively with other staff, clients and/or external third-party payers in a courteous, timely, and accurate manner.
- Completes reporting or other requests as needed.
- Ensures Release of Information is up to date for billing.
- Opens and processes returned mail.
- Order office supplies.
- Fully learns, understands, and maintains knowledge of all Accounts Receivable functions and serves as direct back-up support to colleagues.
- Meets defined individual and department goals, activity metrics and Key Performance Indicators
- Promotes, supports and demonstrates MHP’s mission, vision and values through both behavior and job performance and adheres to policies, procedures, Compliance Plan and Standards of Conduct on a day-to-day basis.
- Effectively interacts and communicates with other MHP staff/clients/customers/partners/etc.
- Regular and consistent attendance is required to perform other essential functions of the job.
- Other duties as assigned.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
As a condition of employment, you will be required to receive the COVID-19 vaccination (and any subsequent boosters) and the annual influenza vaccine. Medical exemptions or religious accommodations may be requested.
Education/Experience/License/Certification
- High School diploma or equivalent required.
- Post high school business training desired.
- Three (3) years recent accounts receivable/customer service experience in mental healthcare billing and collections to include computerized billing systems, cash receipts, private collections, Medicaid, Medicare, managed care and/or traditional insurance.
This position will be posted, at minimum, until 8/22/24 and may remain open until a sufficient candidate pool has been collected.
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