Dental Receptionist/Office manager

4 weeks ago


Bel Air, United States Englander Dental LLC Full time $22 - $30
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Paid time off

About us


Englander Dental Llc is a small, family-oriented dental practice in Bel Air, MD. Our goal is to Provide top-notch, caring, ethical, person-centered dental care.

Our work environment includes:

  • Modern office setting
  • Warm atmosphere
  • Safe work environment
  • On-the-job training
**Job Overview:**

We are seeking a skilled and friendly Dental Receptionist/Office Manager to join our small dental family. The ideal candidate will provide exceptional customer service and ensure a smooth patient experience from the moment they step into our office. Compassionate patient care is our #1 priority

**Responsibilities:**

- Greet patients and answer phone calls in a professional and courteous manner.

- Manage the front desk, including scheduling appointments and handling patient records.

- Utilize our phone systems and electronic dental records (EMRs) including Dentrix and Weave.

- Assist with patient intake, including gathering medical history and insurance information.

-Coordinate care, submit claims and preauthorizations for patient reimbursement.

- Maintain confidentiality and adhere to HIPAA guidelines.

- Maintain a clean and organized reception area, including restocking supplies and restocking the waiting room.

- Provide patients with instructions for in-office procedures and answer any questions they may have.

- Monitor and manage patient flow throughout the day.

- Maintain a calm and professional demeanor, even in high-pressure situations.

- Assist with administrative tasks.

- Manage AR, AP and billing.

- Participate in team meetings and contribute to the overall success of the clinic.

**Requirements:**

- High school diploma or equivalent required.

- Previous experience in a medical or dental office setting.

- Strong knowledge of medical and dental terminology and HIPAA guidelines.

- Proficiency in using phone systems and electronic medical records (EMRs).

- Excellent customer service skills and the ability to work well in a fast-paced environment.

- Ability to maintain confidentiality and adhere to HIPAA guidelines.

We offer a competitive salary and benefits package. If you are a dedicated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this rewarding role.



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