Janitorial Account Manager

2 weeks ago


Highland Park, United States ServiceMaster Maintenance Systems by Nielsen Full time $70,000 - $90,000
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

About Us: SM Crane IFS is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a seasoned professional to join our Strategic Accounts Division.
Position Overview: We are seeking an experienced and highly motivated Janitorial Account Manager to join our Strategic Accounts Division. The ideal candidate will have a proven track record of managing janitorial contracts, ensuring the highest levels of service and client satisfaction. This role requires a dynamic individual with strong leadership skills and the ability to manage complex operations.
Key Responsibilities:
  • Manage and oversee all aspects of janitorial contracts within the Strategic Accounts Division, ensuring client satisfaction and contract compliance.
  • Lead and mentor a team of janitorial staff to deliver high-quality cleaning services.
  • Develop and maintain strong relationships with clients, addressing their needs and concerns promptly.
  • Monitor and report on contract performance, including financial metrics and service quality.
  • Collaborate with internal teams to optimize operations and drive continuous improvement.
  • Ensure adherence to safety regulations and company policies.
Qualifications:
  • Bachelors degree in Business Management, Operations, or a related field.
  • Minimum of 5 years of experience managing janitorial contracts.
  • Proven track record of successfully managing and growing client accounts.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced, dynamic environment.
  • Proficiency in Microsoft Office Suite and other relevant software.


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