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Service Advisor

3 months ago

Royal Palm Beach, United States Southern 441 Toyota Full time
Job DescriptionJob DescriptionSouthern 441 Toyota is one of the region’s best dealerships. Our team enjoys consistent training programs for accelerated growth, a fantastic culture with a fun and vibrant environment that promotes a winning team. We believe in promoting from within so there are always opportunities for advancement, the company-wide focus is to help you grow both personally and professionally while adding value. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers Benefits
  • Medical, Dental, & Vision Insurance
  • Basic Life Insurance
  • 401(k) Savings Plan
  • Opportunities for Advancement
  • Work Life Balance
  • Virtual Academy
  • Skill Development Plan
Responsibilities
  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers
Qualifications
  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Very energetic personality 
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.