Patient Services Representative

1 week ago


Milwaukee, United States ADVENT Full time
Job DescriptionJob DescriptionDescription:


Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.


ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where passion meets purpose. We’re not what you typically find in healthcare. We’re proud to be a team that does things differently, with a focus on finding solutions for our patients. We know we’re not for everyone and don’t claim to be perfect but our commitment to improvement is unwavering. We have the tenacity, creativity, and drive to find a better way – together - and always keep our patients at the forefront.


Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success.


How you will make an impact as a Patient Services Representative:

  • The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey
  • Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
  • Order Sleep Study device utilizing system
  • Upload sleep study reports into system
  • Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
  • Schedule patient appointments
  • Answer call center calls to provide overflow coverage as necessary
  • Owns opening of clinic and closing of clinic per established guidelines
  • Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
  • Order medical supplies and pharmaceuticals as needed, per established protocol
  • Crosstrain as a Care Coordinator or Medical Assistant (dependent on clinic needs)

What we’re looking for in a Patient Services Representative:

  • Prior medical experience preferred
  • Proven ability to independently apply best practices in time management
  • Proven ability to multitask in a fast paced environment
  • Prior experience and/or desire to work in a role held accountable to quality performance metrics
  • Strong customer service focus
  • Solid technology skills including Outlook, Word, Excel, Electronic Health Records
  • Great attention-to-detail and accuracy in work
  • Solution oriented problem solver
  • Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done
  • Ability to provide occasional coverage at Oconomowoc and Mequon locations

Why you should choose ADVENT:

  • Culture that embraces being kind, is solutions minded, and encourages you to ask questions
  • 16+ days of PTO (prorated your first year based on start date) & holiday pay
  • Medical, dental, and vision insurance with generous employer paid HRA account
  • 401k contribution
  • Convenient Monday – Friday schedule, hours between 8am-4:30pm – enjoy weekends and evenings for yourself

ADVENT Careers Page

Requirements:




  • Milwaukee, United States CareerBuilder Full time

    X Patient Service Representative Position in Milwaukee, WI **Patient Service Representative Position in Milwaukee, WI** **Full Time Regular - Posted 14 days ago** **Overview** **WHO WE ARE:** At Midwest Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and whose...


  • Milwaukee, United States Midwest Dental Group Full time

    X Patient Service Representative Position in Milwaukee, WI **Patient Service Representative Position in Milwaukee, WI** **Full Time Regular - Posted 14 days ago** **Overview** **WHO WE ARE:** At Midwest Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and...


  • Milwaukee, United States Sixteenth Street Community Health Centers Full time

    Join our team who is committed to the delivery of the highest quality health care service. We are seeking a full-time Operator that is self-motivated, energetic, and a take charge individual. **Responsibilities**: - Deliver high quality customer service to all callers. - Communicate pleasantly and professionally with callers under all circumstances. -...


  • Milwaukee, United States Medical College of Wisconsin Full time

    Registration Services Representative - Requisition ID #: 34122- Job Category: Administrative Support/Office- Employment Type: Full Time- Experience Level: Experienced (non-manager)- City, State: Milwaukee, WI- Work Location: Research Park Center- Department: Clinical Practice Services- Education: High School DiplomaPosition Description: Every day, in ways...


  • Milwaukee, United States Pride Health Full time

    Job DescriptionJob DescriptionPatient Account Representative Pride Health is seeking Insurance Auth Rep for one of the large health systems based out of West Allis, WI 53227.Job Title – Insurance Auth RepLocation – West Allis, WI 53227Length of Assignment – 4 months (With Possible extension)Shift – Mon-Fri; 8am-4:30pmPay Range - - $20.00/hr. to...


  • Milwaukee, United States MRA Recruiting Services Full time

    Job DescriptionJob DescriptionCarlin Horticultural Supplies, a family-owned business since 1972, is seeking an Insides Sales Representative to join their growing team!Essential Job Responsibilities:Present a friendly, courteous, and positive attitude while representing Carlin Horticultural Supplies to our internal and external customers. Make outgoing calls...


  • Milwaukee, United States Prime Financial Credit Union Full time

    Giving back since 1923...our history says it all! We are enthusiastic about serving our members and community for over 100 years! We foster a culture that values diversity, trust, innovation, and having fun! Working with Prime means being a part of a team that's creative, energetic, and passionate about working together to meet our member's financial...

  • Supervisory Veterans Service Representative

    Found in: Talent US 2 C2 - 1 week ago


    Milwaukee, United States Veterans Benefits Administration Full time

    Summary As a Supervisory Veterans Service Representative (BEST) Division Manager you will: share in the responsibility of managing the Benefit Eligibility Support Team (BEST) Division operations through a staff of personnel responsible for claims processing, providing information, advice and assistance on all types of VA benefits to Veterans and their...


  • Milwaukee, United States Extension, Inc Full time

    Job DescriptionJob DescriptionExtension is seeking a Insurance Billing Representative for a contract opportunity with one of our clients located in Milwaukee, WI.About Our ClientStable and well known healthcare facility. Key Objectives / Role ResponsibilitiesResponsible for billing and follow-up of patient and client accounts based on working knowledge...


  • Milwaukee, United States Monarch Evolution Full time

    Job DescriptionJob DescriptionAre you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Junior Client Support Representative to join our expanding team and become a vital part of our customer service and client support department. As the Junior Client...


  • Milwaukee, United States Monarch Evolution Full time

    Job DescriptionJob DescriptionAre you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Junior Client Support Representative to join our expanding team and become a vital part of our customer service and client support department. As the Junior Client...


  • Milwaukee, United States NAS Management Full time

    Job DescriptionJob DescriptionNas Management is a first-rate direct marketing firm in Milwaukee with a zeal for promotions and brand management. We are searching for determined, imaginative, keen, and career-oriented individuals to fill our available Entry Level Marketing Representative position. Our Entry Level Marketing Representative will be fully trained...


  • Milwaukee, United States PRIDE Healthcare Full time

    Job Description Job Description Job Title- Financial Counselor Location- Milwaukee, WI, 53226 Duration- 6+ months (Possible Extension) Shift- M to F 8:30am - 5:00pm Pay- $23.00/hr. To $25.00/hr. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assess patient financial needs, assist patients, and collect deposits according to hospital billing and collection...


  • Milwaukee, United States PRIDE Healthcare Full time

    Job DescriptionJob DescriptionJob Title- Financial CounselorLocation- Milwaukee, WI, 53226Duration- 6+ months (Possible Extension) Shift- M to F 8:30am - 5:00pm Pay- $23.00/hr. To $25.00/hr.   ESSENTIAL DUTIES AND RESPONSIBILITIES:Assess patient financial needs, assist patients, and collect deposits according to hospital billing and collection...

  • Patient Financial Counselor

    Found in: beBee jobs US - 2 weeks ago


    Milwaukee, Wisconsin, United States Sixteenth Street Community Health Centers Full time

    Join our team who is committed to the delivery of the highest quality health care service. We are seeking a Patient Financial Counselor that is self-motivated, energetic, and a take charge individual.Responsibilities:Assist clients with applying and understanding the Sliding Fee Program, BadgerCare Plus, or related programs in client's language or with...

  • Account Representative, Aerospace

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Milwaukee, United States Alchemy Global Talent Solutions Full time

    A great opportunity has arisen with a well established Aerospace & Defense organisation who are looking for an Account Representative, Aerospace to join their team based in Milwaukee, WI on a hybrid basis.The main purpose of the account representative is to support the development of new and existing clients to ensure the team meets regional...


  • Milwaukee, United States Alchemy Global Talent Solutions Full time

    A great opportunity has arisen with a well established Aerospace & Defense organisation who are looking for an Account Representative, Aerospace to join their team based in Milwaukee, WI on a hybrid basis.The main purpose of the account representative is to support the development of new and existing clients to ensure the team meets regional...


  • Milwaukee, United States Sixteenth Street Community Health Centers Full time

    Join our team who is committed to the delivery of the highest quality health care service. We are seeking a Patient Financial Counselor that is self-motivated, energetic, and a take charge individual. **Responsibilities**: - Advocate and work closely with outside agencies/organizations to assist and advocate for clients with difficult or complex issues...


  • Milwaukee, United States Express Employment Professionals Full time

    Job DescriptionJob DescriptionWe are seeking an Outside Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the...


  • Milwaukee, United States Lakeside Manufacturing, Inc Full time

    Job DescriptionJob DescriptionThe Inside Sales Representative will focus on customer outreach to drive sales. This position involves calling on existing customers, stagnant customers, following up on leads and some cold calling based on research within our markets. They will relationship build with the customer, update key contacts/information within a CRM...