We have other current jobs related to this field that you can find below

  • Client Success Specialist

    6 days ago

    Phoenix, Arizona, United States Varonis Full time

    Position OverviewThe Client Success Specialist is responsible for collaborating with Varonis clients to enhance retention, renewals, customer satisfaction, and expansion. This role is pivotal and customer-centric, necessitating exceptional relationship management capabilities and technical expertise. The Client Success Specialist will engage with...

  • Client Success Specialist

    3 days ago

    Phoenix, United States AAA Landscape Full time

    Job DescriptionJob DescriptionSalary: Company Overview: AAA Landscape is a dynamic and innovative landscape company dedicated to excellence. We believe in fostering a collaborative and inclusive work environment where each team member's contributions are valued. As we continue to grow, we're seeking a motivated and customer-focused Client Success...

  • Client Success Specialist

    6 days ago

    Phoenix, Arizona, United States ATG Full time

    Company OverviewATG USA (Applied Technology Group) stands as a premier technology partner dedicated to the Architectural, Engineering, and Construction (AEC) sector across North America. We are committed to assembling a top-tier team to deliver outstanding service and support to our expanding clientele.Position SummaryAs a Client Success Specialist focusing...

  • Client Success Strategist

    6 days ago

    Phoenix, Arizona, United States Insight Global Full time

    Insight Global is seeking a Client Success Strategist to become an integral part of our expanding team. This role is essential in managing and enhancing our client relationships while ensuring high levels of satisfaction among our current clientele. The ideal candidate will act as the main advocate for our clients, developing and nurturing robust connections...

  • Client Success Advocate

    6 days ago

    Phoenix, Arizona, United States Recooty Full time

    Role Overview:The Customer Success Specialist will play a pivotal role in ensuring customer satisfaction and driving business growth. This position involves providing comprehensive support and training to the customer service team, fostering strong relationships with clients to enhance sales performance.Key Responsibilities:- Deliver training and support to...

  • Client Success Manager, Government

    3 days ago

    Phoenix, United States GetWellNetwork Full time

    Title: Client Success Manager, Government – Phoenix, AZ Reporting to: Senior Client Success Manager Location & Travel: This position will be based onsite at the Phoenix, AZ VA hospital location..   Opportunity: If outcomes improvement and patient-centered care are your passion, then we want to speak with you! We’re looking for a talented,...

  • Private Client Account Manager

    3 months ago

    Phoenix, United States Lafferty Private Client Group Full time

    Job DescriptionJob DescriptionDescription:Lafferty Private Client Group prides itself in fostering a fun, professional work environment.Our team strives for excellence, to exceed client expectations, and to perpetuate an inclusive culture where team members are valued.The Private Client Account Manager is responsible for managing and servicing a book of...

  • Client Success Project Coordinator

    6 days ago

    Phoenix, Arizona, United States Phoenix Staff Inc Full time

    Job OverviewPosition: Client Success Project CoordinatorLocation: RemoteSummary: Phoenix Staff Inc is on the lookout for a dedicated and insightful Client Success Project Coordinator to lead and manage various software deployment initiatives. This role is crucial in fostering positive client relationships, efficient project organization, and successful...

  • Enterprise Client Success Strategist

    6 days ago

    Phoenix, Arizona, United States ZipRecruiter Full time

    Job OverviewWe provide a flexible work environment. Most positions in the United States can also be performed remotely, with any exceptions noted in the Minimum Qualifications below.Our Purpose:To effectively connect individuals to their next significant opportunity.About Us:ZipRecruiter stands as a premier online employment marketplace. Utilizing AI-driven...

  • Healthcare Client Success Specialist

    6 days ago

    Phoenix, Arizona, United States Wound Technology Network Inc Full time

    Client Success Representative I at Wound Technology Network IncAre you a motivated and skilled professional in healthcare services sales with a strong drive and a positive, resilient attitude? Do you have a genuine passion for helping advance Wound Technology Network Inc's mission to improve access to care for individuals facing complex wound challenges? If...

  • Client Success Coordinator

    6 days ago

    Phoenix, Arizona, United States Recooty Full time

    Role Overview:The Customer Success Specialist is responsible for delivering exceptional support and training to the customer service team. This role focuses on building and nurturing strategic advisor relationships to drive organizational sales growth.Key Responsibilities:- Facilitate the effective implementation of business growth initiatives.- Design and...

  • Client Success Coordinator

    6 days ago

    Phoenix, Arizona, United States Recooty Full time

    Role Overview:The Customer Success Specialist will be responsible for providing comprehensive support and training to the customer service team. This position is crucial in fostering and maintaining a strategic advisory relationship that drives sales growth for the organization.Key Responsibilities:- Facilitate the effective implementation of business...

  • Customer Success Manager

    2 months ago

    Phoenix, United States Lofty Inc Full time

    Lofty is a high-growth, global SaaS company serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a leader in our industry, we are seeking a highly...

  • Private Client Associate

    3 months ago

    Phoenix, United States Lafferty Private Client Group Full time

    Job DescriptionJob DescriptionDescription:Lafferty Private Client Group prides itself in fostering a fun, professional work environment.Our team strives for excellence, to exceed client expectations, and to perpetuate an inclusiveculture where team members are valued.The Private Client Associate position provides an opportunity for career development in...

  • Customer Success Manager

    2 days ago

    Phoenix, Arizona, United States Vix Technology Full time

    Job DescriptionJob Title: Customer Success ManagerCompany: Vix TechnologyJob Type: Full-timeLocation: Remote (with occasional travel)About Us: Vix Technology is a leading provider of innovative solutions for the public transit industry. We are committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to...

  • Client Success Specialist

    6 days ago

    Phoenix, Arizona, United States American Express Global Business Travel Full time

    About American Express Global Business Travel:At Amex GBT, we believe in the transformative power of travel and its ability to create positive change in our industry. We foster an inclusive and collaborative environment where every voice is heard and valued. Role Overview:The Neo1 team serves as a comprehensive innovation hub within American Express GBT,...

  • Client Success Specialist

    6 days ago

    Phoenix, Arizona, United States American Express Global Business Travel Full time

    About American Express Global Business Travel:American Express GBT is dedicated to leveraging travel as a catalyst for positive change, allowing our team members to make a significant impact in the travel industry. Our Culture:We foster an inclusive and collaborative environment where every voice is heard and valued. Position Overview:The Neo1 team serves as...

  • Customer Success Manager

    1 month ago

    Phoenix, United States Clever Devices Full time

    As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative...

  • Customer Success Manager

    7 days ago

    Phoenix, Arizona, United States Nikola Corporation Full time

    OverviewAt Nikola Corporation, we are dedicated to fostering a sustainable future through innovative transportation solutions. As a passionate advocate for zero-emissions technology, you will play a crucial role in shaping our customer experience. We believe in collaboration and the power of teamwork to achieve our goals. If you thrive in a dynamic...

  • Customer Success Manager

    2 months ago

    Phoenix, United States StartupAZ Foundation Full time

    About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector....

Client Success Manager

2 months ago

Phoenix, United States Market Enginuity Full time
Job DescriptionJob DescriptionLive What You Love.

Right now, our Sister Company Soundrise, we’re looking to add a passionate podcast enthusiast to join our scrappy media company as a sales account manager supporting some of our biggest clients.

About the Job

The Client Success Manager is responsible for ensuring the success of campaigns for advertising clients, building great relationships and extending client relationships by instilling confidence. The right candidate will work collaboratively with internal team members, including sales, marketing and adops, and with operations teams of our content partners. This role requires continuous consideration and discovery to ensure the client experience evolves to meet changing demands. 

Key Responsibilities

  • Own the overall post-sale experience including client onboarding, campaign implementation and campaign monitoring to ensure client satisfaction.  

  • Understanding the uniqueness of each campaign and advertiser expectations to deliver beyond expectations. 

  • Execute all campaigns through effective and efficient daily task management and prioritization. 

  • Coordinate copy approval, facilitate and read edits and approvals, manage implementation of tags, and monitor campaign to ensure it remains on track as ordered.  

  • Compile, track, and generate competitive intelligence reports for specific clients to be delivered on a regular cadence. 

  • Strategize with seller on new opportunities and and seller communication to clients. Manage and resolve campaign discrepancies with content partners and show hosts, by providing alternative solutions aiming to keep booked revenue whole without any shortfall or credits.  

  • Ensure that the Order Management system is up to date.  

  • Collaborate with content partners and traffic operations teams to ensure campaigns are executed, reported, and invoiced accurately.  

  • Following Soundrise reporting protocol, create and deliver standard and adhoc client reports, projects and requests. 

  • Work with planner to resolve under-delivery and clear inventory for presentation to client. 

You Have What It Takes If You

  • 2+ years’ experience supporting digital media, advertising, marketing, or business development sales teams
  • Prior experience in sales or revenue operations preferred
  • Ability to influence through persuasion, negotiation, and consensus building
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Sheets
  • Willingness to learn new digital platforms (CRM/OMS, Airtable+, traffic systems)
  • Proven ability to manage multiple projects and accounts with impeccable written and verbal communication skills
  • Comfortable with public speaking, leading meetings, and hosting webinars
  • Detail-oriented and analytical mindset, thrives in a multitasking environment
  • Effective communicator with stakeholders inside and outside the organization
  • Strong track record of meeting project deadlines
  • Highly organized and capable of performing detailed tasks accurately
  • Adaptable to changing priorities and willing to collaborate cross-functionally
Why You'll Love Working Here Fully RemoteHealth BenefitsCompany Paid Life InsuranceGenerous PTODental BenefitsCompany Paid Identity Theft ProtectionVolunteer TimeVision Benefits401(k)Discount Programs10-National HolidaysCompany Paid Short- and Long-term disability insurance 

And did we mention that we are deeply respectful of our team’s work-life balance and understand the value of re-charging the creative batteries?

About UsBorn from public media.

We’ve been in podcasting since the beginning. Our team were some of the first to champion podcast advertising in the industry and have always represented independent podcast networks and producers. We share a passion for premium audio and rich, authentic storytelling. It’s why we’re here.

Soundrise was born from the podcast division of Market Enginuity, the leader in public media sponsorship sales for over 20 years, representing some of the most iconic stations in the country.

Since 2017 we’ve supported PRX – home to Radiotopia, distributor of critically-acclaimed award-winning shows like The Moth, Snap Judgment, Reveal and This American Life, and partner to TED Talks Daily, How To Be a Better Human, Religion of Sports, and Night Vale Presents.

We believe in protecting the noncommercial nature of inspiring, independent media and fueling it forward. Our sponsors are marketers from leading organizations that share consumer values and appreciate stories that open eyes, change perspectives, and shape worlds. We’re experts at partnering mission-driven organizations with sponsors who appreciate the power of creativity, diversity, and the listener community.

Inspired by our roots in public media, we have a deep respect for production quality and creative autonomy. Soundrise represents a new model for creators – one with sustainable revenue growth without the pressure to conform to the standards of commercial media companies.

Independent Together is our rallying cry. We are champions of creative energy uniting for a common cause – an alliance of a thriving creative class of independent storytellers.

We’re experts in the business of premium audio and champions of creators. We’re connectors and enablers intent on making the industry stronger and fueling it forward.
You can learn more about us on our website.

Compensation: This is a $50,000 a year $24.00 an hour non-exempt role, 



 

Powered by JazzHR

Lra7pKcAqa