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Fulfillment Claims Support Coordinator

3 months ago

Lancaster, United States Tristarr Recruiting Full time
Job DescriptionJob DescriptionSeeking a Detail-Oriented Professional for a Fast-Paced Fulfillment Claims Coordinator Role
You are a Customer Service professional who can adhere to strict deadlines. You can work independently in a fast-paced environment meeting compliance standards.

TriStarr's client, a leading third-party benefits administrator located in Lancaster, is seeking a full time temporary Fulfillment Claims Support Coordinator to provide fulfillment, customer service, and clerical support. This role involves tasks such as preparing packets for mass mailings, monitoring and distributing client requests, responding to inquiries via phone, email, or fax, and documenting all interactions. The primary focus is on delivering exceptional customer service while ensuring compliance with deadlines and standards.

FULFILLMENT CLAIMS SUPPORT COORDINATOR EXPERIENCE/SKILLS REQUIRED:
 
  • You have a HS diploma or GED equivalent.
  • You have 1+ years of Customer Service experience.
  • You are proficient in MS Office Suite (Word, Excel, Outlook).
  • You can work effectively in a team-centered environment.
  • You have strong time management skills and can meet strict deadlines.
  • You can multitask and prioritize effectively.
  • You are self-directed and able to work with minimal supervision.
  • You can read, understand, and comply with procedures and policies.
  • You have excellent verbal and written communication skills.
  • You have strong organizational and written communication skills.
  • You have problem-solving skills and can determine resolutions in various situations.
  • You are flexible and open to process improvement.
  • You can operate mail processing equipment.
  • You can lift boxes weighing up to 50 lbs.


LENGTH OF ASSIGNMENT: Temporary, (through January 2025, possibly longer)
PAY RANGE: $19/hr.
START DATE: asap, pending interviews
HOURS: 37.5 hours/week (40 hours/week when needed), M-F, 8:30am-5:00pm
DRESS CODE: Business casual