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System Admin I

2 months ago

Greenville, United States Physicians East Full time
Job DescriptionJob Description

System Admin I Physicians East PA, Arlington

We are looking for an exceptional System Admin I to join our family

Physicians East, PA is a multi-specialty, multi-campus group based out of Greenville, NC offering a wide range of specialties. In addition to primary care the practice offers pulmonary and critical care medicine, rheumatology, dermatology, oncology, endocrinology, cardiology, obstetrics and gynecology, gastroenterology, surgery, urology, and urgent care. Our 102 providers and over 600 employees provide services for thousands of patients in a 29-county region. Our specialists are on staff at ECU Health, a 900+ bed, level one trauma center and the primary teaching hospital for the East Carolina University Brody School of Medicine (ECU-BSOM).

Located in the coastal plain area, only one hour from the Atlantic Ocean, Greenville is the vital center of business, industry, culture, education, and health care for eastern North Carolina. Its incomparable quality of life, the hospitality of its people, its modern outlook and interstate accessibility has contributed to the city's rapid growth. It has become a premier location to raise a family and enjoy a high quality of life. The mild climate and access to rivers and the ocean allows its residents to enjoy water sports, golf, tennis, and other sports, outside year-round.

Some of the outstanding benefits you will enjoy at Physicians East

  • Comprehensive Medical and Prescription Drug Plan
  • Reduced co-pays when utilizing Physicians East Medical Providers
  • Convenient onsite employee pharmacy that offers reduced co-pays
  • Dental insurance
  • Vision insurance
  • Critical illness, and other supplemental insurance plans available with payroll deduction
  • Employee assistance program at no cost to employee and covered dependents
  • Life insurance provided at no cost to the employee with options to purchase additional protection for you and your family
  • 401(k) with generous company matching contributions
  • Profit Sharing Program
  • Flex Spending program
  • Company Paid Short Term Disability Insurance*
  • Company Paid Long Term Disability Insurance
  • Generous PTO accrual that starts on your first day
  • 8 paid holidays in addition to accrued PTO
  • Convenient parking onsite and close to where you work
  • Employee Discounts Programs to save you money
  • Banking and Mortgage discount programs to help you with home ownership

GENERAL SUMMARY OF DUTIES:

The System Administrator will be responsible for performing the tasks and duties outlined below under the guidance and direction of the Information Systems Manager. This position will be required to follow policies and procedures set forth by Physicians East, P.A. To abide by the policies and regulations set forth by the Health Information Portability & Accountability Act (HIPAA), HCFA, and any other state and federal regulatory requirements necessary to perform the functions and technical requirements of the position.

EDUCATION REQUIREMENTS:

A Bachelor of Science degree in Computer Science or related curriculum with a minimum of two years of experience in Network Computer Technology; or an Associate Degree in Computer Science or a related curriculum plus a minimum of three years of experience in Network Computer Technology; or a combination of four years of education and experience in Network Computer Technology. A certification in network design and configuration is also preferred.

SUPERVISION RECEIVED:

Reports to Information Systems Manager

SUPERVISION EXERCISED:

None

TYPICAL PHYSICAL DEMANDS:

Requires sitting for long periods of time. Working in office environment. Some bending and stretching required. Working under stress and use of telephone required. Manual dexterity required for use of computer keyboard. Use of tools required.

TYPICAL WORKING CONDITIONS:

Work is performed in an office environment. Involves contact with staff.

GENERAL DUTIES:
  • System Administrator:
    • Assist in the technical planning and makes recommendations to the Information Systems Manager
    • Troubleshoot system issues and/or make recommendations for resolutions
    • Completes “Request for Service” orders to meet the needs of Physicians East, PA
    • Assist the Technical Support Team Lead and perform the job duties of the team lead person in his/her absence.
  • Network Design:
    • Assist with the design application and/or technical configurations for network connectivity
    • Responsible for coordinating the installation of cabling connections and port connections
  • Network Applications:
    • Assist with the installation/support and maintenance of network applications including:
    • Network interfaces – Custom and/or Vendor
    • Internet Support
    • E-mail (internal/external)
    • EMR Solution
    • Medical Diagnostic Solutions
    • EPM Solution
    • Accounting/Financial Solutions
    • Office Productivity Solutions
    • Systems Administration
    • Systems Security
    • System Backups
    • Remote Control Network Support
    • Other Software and systems as needed
  • Network Support:
    • Assist with the support and maintenance of the Network including:
      1. Network hardware
      2. Telephone connectivity (T1s, Fiber Optic)
      3. ISDN lines
      4. Routers/Hubs
      5. Switches
      6. And any other connectivity devices required for supporting a network environment
  • Network/Technical Order Processing and Inventory Control:
    • Is responsible for maintaining the appropriate equipment required for supporting a network/technical environment including replacing equipment and purchasing new equipment
    • Is responsible for purchasing new equipment by completing a comparative cost analysis with vendors to purchase quality equipment at low cost
    • Reports findings of equipment analysis to the Information Systems Manager for approval
    • Maintains an inventory of all Physicians East equipment
  • User Support:
    • Is responsible for providing quality services to all users as a Technical Support Specialist
    • Performs Help Desk functions including:
    • Logging in work orders
    • Updating work order status’
    • Assist the Information Systems Manager in prioritizing and disseminating work order tasks
  • Other Related Duties as Assigned: