On-Call Field Technician
3 months ago
Part-Time
Royal Communication Consultants based in New Jersey is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within your area. This work will be conducted mainly during normal business hours, but may also include nights and weekends.
We are seeking candidates who are 1 or 2 Level Desktop Support techs with a degree in the IT field with 6 months + of experience.
These trouble tickets include the following:
Vendor Escorts
Desktop Installs, Upgrades
VPN, Break Fix, Help Desk/Tech Bar
Strong Customer Service
An ID badge for some client sites is needed so a fingerprint background check will be required. RCC will conduct a basic security background check as per our mandate. The client will also have the option to have an additional background check for on-site entry.
As mentioned, this work is on an as-needed basis and could reach up to 20+ hours a week. All work is paid with a four-hour minimum (if the job only takes one hour, you will still be paid for four). Similarly, the employee is not required to work a set minimum of hours. If you are listed in FieldNation, payment for any work performed will be sent through FN.
Decom Work
For those interested in basic networking we also work with cabling, data centers, and layer 1 networking or de-commissioning networks (ie) rack dismantling, patch panels, switches, routers, etc is a ++.(Must have your tools and a large vehicle is preferred)
Data Center
Strong knowledge of data center applications. Must have experience working installing/decommissioning Routers, Switches, Patch Panels, and Cables and have worked in a "live wire" environment. Prefer candidates with tools(ie) gloves, cutters, console cable, fluke, flashlight, ladder, and a laptop.
JPMC Badged Candidates –
We will provide you with documentation to receive a JPMC badge (at no cost to you) which will allow you access to their facilities.
TOOLS we use are:
A ladder to support 8 ft. - 12 ft. high ceilings.
A laptop with USB console.
Power tools, cable cutters, crimpers, Fluke device, a ratchet set, and any other tools needed to remove the data rack.
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