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Assistant Director of Admission

3 months ago

North Andover, United States Merrimack College Full time
Job DescriptionJob Description

Position Overview:

Merrimack College, which is one of the fastest-growing educational institutions in the country and is located just minutes from Boston, Massachusetts, is seeking an energetic, highly-motivated, and goal-driven professional to join the Office of Undergraduate Admission. The Assistant Director will be responsible for recruiting and enrolling new undergraduate students, along with developing and implementing a recruitment plan for an assigned recruitment territory. The Assistant Director will be responsible for meeting specific enrollment and recruitment goals, maintain active communication with students and families, and actively participate in various on-campus and off-campus events.


Position Responsibilities:

  • Regularly meet or exceed assigned enrollment goals, outreach targets, and recruitment event goals.

  • Establish, maintain and grow relationships with students, families, and school counselors within assigned territory through proactive outreach and consistent follow up communication and top notch customer service.

  • Maintain a high level of knowledge of the benefits of a Merrimack College education and the outcome statistics of those who graduate.

  • Plan and implement recruitment travel for an assigned territory using historical data, market trends, and other key indicators.

  • Travel independently for up to 12 weeks per year, representing Merrimack at college fairs, high school visits, off-campus yield events, alumni engagement events, and professional development conferences.

    • Have the willingness and ability to work irregular hours, including evenings, weekends, and travel overnight out of state.

  • Advise and counsel students and families through the application and financial aid process.

  • Accurately maintain notes and data in Slate CRM regarding student conversations, event outcomes, and application information.

  • Actively participate in on-campus, off-campus, and virtual admission events as assigned.

  • Serve as “Counselor of the Day”, meeting with prospective students and families visiting campus and conducting information sessions on academics, campus life, and steps to apply.

  • Manage cross departmental relationships and communication, as it relates to assigned projects.

Position Qualifications:

  • Bachelor’s degree required.

  • Valid U.S. driving license required.

  • 2+ years of professional experience, preferably in recruitment, sales, or admission.

  • Fluency in Spanish is strongly preferred.

  • Strong commitment to Diversity, Equity, and Inclusion and cross-cultural competence.

  • Self-starter with a positive attitude, proactive mindset, and strong work ethic.

  • Effective time management and organizational skills.

  • Demonstrated ability to prioritize among competing tasks and pay close attention to detail while working in a deadline-driven, fast-paced environment.

  • Demonstrated ability to problem solve, make decisions quickly, and approach challenges creatively and independently.

  • Willingness to learn and utilize the latest technology in enrollment planning, including experience with a customer relationship management (CRM) system.

  • Experience providing top-notch customer service.

  • Excellent verbal, written, and public speaking communication skills.

  • Ability to establish and maintain meaningful relationships with prospective students, parents, school counselors, alumni, colleagues, and members of the Merrimack community.

  • Ability and willingness to work extended hours, including nights & weekends, & travel extensively, including overnights and weekends.

  • Ability to thrive in a data-oriented, analytical environment.


Application Materials Should Include:

  • Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.

  • Resume

  • Contact information for three professional references

This position is subject to the successful completion of a criminal background check.

Vaccinations and Remote Work

This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

The COVID-19 vaccine and booster for which an individual may be eligible are highly recommended for students, faculty and staff. Merrimack College does not require proof of COVID vaccination for enrollment, employment or to be a guest on our campus.

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Catholic and Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Catholic and Augustinian mission and our values of diversity, equity and inclusion.

About Merrimack College

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,000 undergraduate and 1,400 graduate students from 43 states and 42 countries. The College features more than 100 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has five schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy and the Girard school of business. The College’s suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master’s Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report’s ranking of Best Colleges, ranking 33rd in the Regional Universities North category in 2024. Merrimack is a NCAA Division I athletic institution.

Merrimack College is an Equal Opportunity Employer.