Account Coordinator | Full Service

2 weeks ago


Herndon, United States Team Velocity Full time
Job DescriptionJob Description

As an entry-level Account Coordinator on the Full-Service Team, you will work closely with the Account Director, Account Manager(s) and the Full-Service production team to ensure timely deliverables. You will develop and maintain a working-level understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies.

Ideal Candidate
You are self-sufficient, you know how to figure things out You have strong fundamental computer skills and are tech-savvy enough to quickly learn new platforms. You understand Digital Marketing concepts. You understand the urgency of the deadline. You possess superior communication skills. You have a working knowledge of Agency-Client relationships and processes. You are highly organized, task and detail-oriented, motivated, articulate, flexible, and capable of working under pressure. You are driven to provide the highest level of customer service. You have a sense of urgency without compromising the integrity of results. Working knowledge of the Automotive Dealership Industry, In-House Automotive Dealership Marketing, and/or Automotive Advertising/Agency is a big plus

Responsibilities

  • Attain working knowledge of Team Velocity’s agency processes, account management, integrated strategies and our proprietary technology platform, Apollo®
  • Assist with preparation of Account Service documents, i.e., meeting agendas, reporting decks, and general Client communications
  • Participate in and document Client meeting discussions and conference calls
  • Maintain constant communication with Account Teams on deliverables’ status and current work-in-progress using internal processes
  • Assist with resolving Client questions and needs in a timely manner
  • Work to problem-solve production issues and errors; escalate issues, as needed
  • Understand Clients’ goals and effectively organize deliverables to ensure productive campaign results
  • Update and maintain Clients’ Consumer Portal(s)
  • Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers
  • Support Account Management team with additional tasks, as needed
  • Work ahead on client deliverables; what you know in advance, do in advance

Additional Daily Responsibilities

  • Know your Client Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market
  • Be a student of the Industry Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies
  • Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients
  • Continually seek ways to add value to the Client / Agency relationship

REQUIREMENTS

  • Bachelor’s degree in marketing, advertising, communications, or related field
  • A minimum of 1+ years’ professional work experience
  • Agency experience, preferred
  • Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred
  • Proficient in Microsoft Office
  • Extremely organized, task and detailed-oriented
  • Must be a critical thinker
  • Exceptional communication skills; demonstrated ability to write, listen and articulate in a clear, concise and professional manner
  • Demonstrated ability to proactively take ownership of projects
  • Ability to establish priorities and objectives
  • Must be flexible in a fast-paced, ever-changing environment
  • Must maintain focus and constructive behavior under pressure

COMPENSATION
Competitive entry-level compensation starting at $45,000, commensurate with experience. Participation in company benefit offerings include medical, dental, vision, 401(k), paid vacation, wellness and more. This is a full-time, entry-level, remote, salaried position headquartered in Herndon, VA.

NEXT STEPS
If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls please.

ABOUT TEAM VELOCITY
Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide.

We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.


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