Bilingual Customer Support Technician
3 weeks ago
- Provide comprehensive technical support to customers, encompassing troubleshooting, installation guidance, preventative maintenance instructions, and HVAC service and installation diagnostics.
- Thoroughly complete all necessary documentation for work requests, service reports, and related paperwork within prescribed timelines.
- Handle a significant volume of inbound calls from end users regarding warranty claims, delivering timely and helpful assistance.
- Address customer inquiries promptly and courteously, delivering accurate technical support pertaining to warranty claims and product issues.
- Assist customers in diagnosing equipment problems and guide them through potential solutions, including troubleshooting steps, part replacements, or service scheduling.
- High school diploma or equivalent required; technical certifications or relevant coursework preferred.
- Proven experience in a technical support or customer service role, with a preference for experience within a warranty department or the foodservice equipment industry.
- Strong technical aptitude and proficiency in troubleshooting complex commercial kitchen equipment, including HVAC service and installation knowledge.
- Ability to interpret and review equipment diagrams and specifications.
- Proficiency in Microsoft Office (Outlook, Excel, Word, SharePoint, and PowerPoint) or equivalent Mac software.
- Familiarity with dispatch software or equivalent FSM/CRM/ERP systems.
- Effective time management skills, enabling efficient multitasking, prioritization, and meeting deadlines in a fast-paced, technology-driven service environment.
- Eligible to enroll in medical, dental and vision insurance
- Weekly pay periods
- Direct Deposit offered
- Great temp-to-hire opportunity
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Equipment Support Technician
3 weeks ago
Rockwall, United States The Reserves Network, Inc. Full timeJob DescriptionJob DescriptionEquipment Support TechnicianPay Rate: $22-25/hrLocation: Rockwall, TX Hours: 8:30am-5:00pmWe are seeking an Equipment Support Technician to join our customer’s growing team in Rockwall. You will play a critical role in providing technical support and excellent customer service to valued customers. This position entails...
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Equipment Support Technician
3 weeks ago
Rockwall, United States The Reserves Network Inc Full timeJob DescriptionJob DescriptionEquipment Support TechnicianPay Rate: $22-25/hrLocation: Rockwall, TX Hours: 8:30 am-5:00 pm We are seeking an Equipment Support Technician to join our customer’s growing team in Rockwall. You will play a critical role in providing technical support and excellent customer service to valued customers. This position entails...
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Equipment Support Technician
7 days ago
Rockwall, United States The Reserves Network, Inc. Full timeEquipment Support Technician. Pay Rate: $22-25/hr. Location: Rockwall, TX Hours: 8:30 am-5:00 pm We are seeking an Equipment Support Technician to join our customer's growing team in Rockwall. You will play a critical role in providing technical supp Support Technician, Equipment, Technician, Technical Support, Customer Experience, Support, Technology,...
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Service Dispatch Coordinator
2 weeks ago
Rockwall, United States The Reserves Network, Inc. Full timeService Dispatch Coordinator. Pay Rate: $18/hr. Location: Rockwall, TX Hours: 8:30 am-5:00 pm We are seeking a Service Dispatch Coordinator to join our customer's growing team in Rockwall. You will play a pivotal role in ensuring a seamless customer Dispatch, Coordinator, Bilingual, Customer Experience, Service, Retail, Staffing
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Dispatcher - Welborn Garage
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Rockwall, United States Welborn Garage Doors Full timeDispatcherHeath, TXReports to: Sales Manager Welborn attracts team members that dedicate themselves to providing a seamless and positive experience for every Welborn customer. The dispatcher is educated in all that Welborn has to offer and providing direction for customers and technicians. The dispatcher provides wins for the customer, Welborn, and the team...
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Dispatcher - Welborn Garage
3 weeks ago
Rockwall, United States Welborn Garage Doors Full timeJob DescriptionJob DescriptionDispatcherHeath, TXReports to: Sales ManagerWelborn attracts team members that dedicate themselves to providing a seamless and positive experience for every Welborn customer. The dispatcher is educated in all that Welborn has to offer and providing direction for customers and technicians. The dispatcher provides wins for the...
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Customer Master Data Administrator Lead
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Rockwall, United States Heidelberg Materials US, Inc. Full timeAutoReqId: 19479BR Pay Class: Salaried Non-Exempt Minimum Pay Rate: $59,400.00 Maximum Pay Rate: $74,992.50 Department: Finance Line of Business: Corporate Administration (SSC, IT, Employee Services, Etc.) Position Type: Full-Time Job Posting: Customer Master Data Administrator Lead - Invoice-to-Cash (Hybrid) Heidelberg Materials is seeking a qualified...
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Deputy Clerk
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Rockwall, United States Rockwall County, Texas Full timeJob DescriptionJob DescriptionSUMMARY: The purpose of this position is to assist customers with auto registration renewals, transfer auto titles, issue disability placards, order special plates, and issue temporary tags to Rockwall County residents. This is accomplished by knowing the RTS computer system, having a working knowledge of the Texas Motor Vehicle...
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Warehouse Associate
3 weeks ago
Rockwall, United States Heritage Pool Supply Group, Inc. Full timeWarehouse Associate (backup driving duties) Texas Pool Supply is seeking a self-motivated, customer service-oriented individual to join its team. This full-time position will focus on warehouse duties such as stocking shelves, shipping products, loading/unloading trucks, and some driving as well. The workweek is Monday through Friday, with an opportunity for...
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JR Outside Sales Representative
3 weeks ago
Rockwall, United States Generator Supercenter of Rockwall Full timeJob DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceAbout Generator SupercenterGenerator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and...
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JR Outside Sales Representative
3 weeks ago
Rockwall, United States Generator Supercenter of Rockwall Full timeJob DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceAbout Generator SupercenterGenerator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and...
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Retail Supervisor, Full Time, Product Operations
4 weeks ago
Rockwall, United States Old Navy Full timeOld NavyOld Navy - JobID: 295109 [Store Manager] As a Supervisor at Old Navy, you'll: Serve as a role model to achieve priorities in store, with the customer as the primary focus; Support the store leadership team; Build and share expertise in an assigned specialized functional area; Ensure work tasks are completed in a timely and efficient manner; Handle...
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Junior Production Graphic Designer
2 weeks ago
Rockwall, United States CSW Industrials Full timeWe are currently seeking a creative and detail-oriented Junior Production Graphic Designer to join our team on a part-time contract basis for 3-6 months! The primary responsibility of this role is to serve as the OilSafe Label Designer, creating customized labels that meet client specifications using Adobe InDesign. Additionally, this role will provide...
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Benefits Specialist
3 weeks ago
Rockwall, United States Resourcing Edge Full timeJob DescriptionJob DescriptionResourcing Edge a OneDigital Company, is seeking a Benefits Specialist to join its growing team. We are an industry leader in human capital management solutions. We have decades of experience managing the burden of employee administration so that you can focus on growing your business.Under general direction the Benefits...
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Real Estate Agent
3 weeks ago
Rockwall, United States Keller Williams Full timeJob DescriptionJob DescriptionCompany DescriptionKeller Williams is a renowned real estate franchise that operates globally with over 1,100 offices and 187,000 agents. As the largest real estate franchise by agent count, Keller Williams offers comprehensive resources, cutting-edge technology, and exceptional training to empower its agents. With a strong...
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Dispatcher 3rd Shift
4 weeks ago
Rockwall, United States Pratt Retail Specialties Full timeJob Description Dispatcher - 3rd Shift - M-F - 10p-6a The Dispatcher is responsible for all driver load assignments and other delivery service tasks for the fleet supporting the operations. Essential job responsibilities: Communication: Daily communication with 20+ CDL drivers, yard spotters, local delivery drivers and overthe-road drivers. Work...
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Rockwall, United States Kekela Aspelund Full timeJob DescriptionJob DescriptionMinced Meal Prep Llc in Rockwall/Rowlett/Fate, TX is looking for one front of the house/cashier to join our 18 person strong team. We are located on 1300 E Ralph Hall Pkwy, 5000 Rowlett Rd, 131 E Fate Main. Our ideal candidate is a self-starter, motivated, and hard-working.CANDIDATE MUST BE WILLING TO WORK SHIFTS IN ALL 3...
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Part-Time Manufacturing Plant Buyer
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RN Operating Room
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Rockwall, United States Surgery Care Affiliates Full timeOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
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Registered Nurse Operating Room, Pool
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