Equipment Support Technician

2 weeks ago


Rockwall, United States The Reserves Network, Inc. Full time
Job DescriptionJob Description

Equipment Support Technician

Pay Rate: $22-25/hr

Location: Rockwall, TX

Hours: 8:30am-5:00pm

We are seeking an Equipment Support Technician to join our customer’s growing team in Rockwall. You will play a critical role in providing technical support and excellent customer service to valued customers. This position entails overseeing warranty claims, addressing technical challenges, and ensuring a seamless customer experience.

As a Member of This Team:

  • Provide comprehensive support to customers, encompassing troubleshooting, installation guidance, preventative maintenance instructions, and HVAC service and installation diagnostics.
  • Thoroughly complete all necessary documentation for work requests, service reports, and related paperwork within prescribed timelines.
  • Handle a significant volume of inbound calls from end users regarding warranty claims, delivering timely and helpful assistance.
  • Address customer inquiries promptly and courteously, delivering accurate technical support pertaining to warranty claims and product issues.
  • Assist customers in diagnosing equipment problems and guide them through potential solutions, including troubleshooting steps, part replacements, or service scheduling.

You Will Need:

  • High school diploma or equivalent required; technical certifications or relevant coursework preferred.
  • Proven experience in a technical support or customer service role, with a preference for experience within a warranty department or the foodservice equipment industry.
  • Strong technical aptitude and proficiency in troubleshooting complex commercial kitchen equipment, including HVAC service and installation knowledge.
  • Ability to interpret and review equipment diagrams and specifications.
  • Proficiency in Microsoft Office (Outlook, Excel, Word, SharePoint, and PowerPoint) or equivalent Mac software.
  • Familiarity with dispatch software or equivalent FSM/CRM/ERP systems.
  • Effective time management skills, enabling efficient multitasking, prioritization, and meeting deadlines in a fast-paced, technology-driven service environment.
  • Bilingual, fluent in English and Spanish preferred.

Benefits of Joining the Team:

  • Eligible to enroll in medical, dental and vision insurance
  • Weekly pay periods
  • Direct Deposit offered
  • Great temp-to-hire opportunity
Company DescriptionQuality. Reliability. Integrity. It all begins at the top. The Reserves Network is built on the strength of our people.Company DescriptionQuality. Reliability. Integrity. It all begins at the top. The Reserves Network is built on the strength of our people.

  • Rockwall, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionEquipment Support TechnicianPay Rate: $22-25/hrLocation: Rockwall, TX Hours: 8:30 am-5:00 pm We are seeking an Equipment Support Technician to join our customer’s growing team in Rockwall. You will play a critical role in providing technical support and excellent customer service to valued customers. This position entails...


  • Rockwall, United States Welborn Garage Doors Full time

    Dispatcher Heath, TX Reports to: Sales Manager Welborn attracts team members that dedicate themselves to providing a seamless and positive experience for every Welborn customer. The dispatcher is educated in all that Welborn has to offer and providing direction for customers and technicians. The dispatcher provides wins for the customer, Welborn, and the...


  • Rockwall, United States Welborn Garage Doors Full time

    Job DescriptionJob DescriptionDispatcherHeath, TXReports to: Sales ManagerWelborn attracts team members that dedicate themselves to providing a seamless and positive experience for every Welborn customer. The dispatcher is educated in all that Welborn has to offer and providing direction for customers and technicians. The dispatcher provides wins for the...

  • Video Producer

    2 weeks ago


    Rockwall, United States Lake Pointe Church Full time

    Who you are: You are a positive, people-oriented leader. You love to leverage technology (audio, lights, video playback) to create moments in worship services that help people connect with God. You are a natural at bringing a team together toward a common goal. Equipping others to serve through training, development and empowerment is your jam. You...


  • Rockwall, United States Lime Media Group Inc Full time

    Job Type Full-time Description Operations Training Specialist Our Ops Training Specialist position in Rockwall, TX is a critical role for every single project that we build. Our Trainers work directly with our Production and Fabrication Teams, Tour Managers, and clients to troubleshoot, test, and oversee equipment functionality and training for optimal...

  • Medical Assistant

    3 days ago


    Rockwall, United States SCA Health Full time

    Overview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...


  • Rockwall, United States Texas Health Rockwall Full time

    Certified Surgical Tech/CST – Surgery We are looking for top skilled CSTs like you to join our Texas Health family. ***Sign on Bonus for Eligible New Hires***  Work location:  Texas Health Rockwall – 3150 Horizon Rd, Rockwall, TX 75032 Work hours:  Full Time, 40 hours weekly, day schedule Surgery Department Highlights: Supportive team...

  • Medical Assistant

    3 days ago


    Rockwall, United States SCA Health Full time

    Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Activities Supervisor

    2 weeks ago


    Rockwall, United States Skilled Nursing Professionals Full time

    Certified Activities Director will have Full-Time Activities Assistant to help plan and execute all activities-related needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The...

  • Warehouse Team Lead

    2 days ago


    Rockwall, United States Mattr Full time

    POSITION SUMMARY: Reporting to the Regional Operations Manager, the Warehouse Team Lead will take a lead role in all warehousing and yard activities in the Midland, Texas depot ensuring that all orders are picked, verified and ready prior to the delivery date. The Warehouse Team Lead will be responsible for safety, quality and overall productivity of all...

  • Warehouse Team Lead

    3 days ago


    Rockwall, United States Mattr Full time

    POSITION SUMMARY: Reporting to the Regional Operations Manager, the Warehouse Team Lead will take a lead role in all warehousing and yard activities in the Midland, Texas depot ensuring that all orders are picked, verified and ready prior to the delivery date. The Warehouse Team Lead will be responsible for safety, quality and overall productivity of all...


  • Rockwall, Texas, United States SCA Health Full time

    Business Office Manager - Texas Health Surgery Center - RockwallJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTMLRockwall, TexasTexas Health SC RockwallBusiness OpsRegularFull-time1USD $69,000.00/Yr.USD $80,000.00/Yr.31552 Job Description OverviewToday, SCA Health has grown to 11,000 teammates who care for 1 million patients each year...

  • Froster / Baker

    3 weeks ago


    Rockwall, United States Nothing Bundt Cakes Full time

    Are you looking for a full or part-time job that has flexible scheduling, career growth, and great discounts on cake? At Nothing Bundt Cakes (NbC) in Rockwall, we believe in creating a warm, welcoming environment for our guests and teammates, offering creative solutions for unique celebratory occasions, and of course selling our delicious cakes. Here we are...


  • Rockwall, United States Epiphany Dermatology of New Mexico, LLC Full time

    Epiphany Dermatology is seeking a board-certified General Dermatologist to join our rapidly growing practice and provide medical, surgical, and/or cosmetic medical care to our wonderful patients.  As a practice, we value giving the highest level of patient care and are looking for well trained and driven dermatologists.  Teamwork, compassion, and a...

  • Hospital Manager

    2 weeks ago


    Rockwall, United States CareerBuilder Full time

    Veterinary Jobs | Veterinarians, Technicians, Assistants Careers Join Team Vetcor Employee experience is at the heart of what we do. Join an unmatched community and network where employees feel welcome and play a key part in making a difference. With 849 veterinary practices across the United States and Canada, Vetcor has you covered. Filter Open Positions...


  • Rockwall, United States L3Harris Technologies Full time

    Job Title: Specialist, Pilot (PIC) Location: OCONUS Summary: Operate aircraft in accordance with FAA, company, and customer directives while operating and wearing Night Vision Goggle (NVG) / night vision enhanced devices from remote locations. Coordinates with maintenance personnel to analyze and correct aircraft discrepancies. Employees may be assigned...


  • Rockwall, United States The GI Alliance Management LLC Company Full time

    Discover the advantages of Advanced Independent Practice - Digestive Health Associates of Texas (DHAT) - Rockwall, TX - powered by GI Alliance. As a member of GI Alliance (GIA), DHAT - Rockwall is supported by the nation's leading patient-focused, excellence-driven gastroenterology network that is physician-owned and led. This partnership empowers DHAT -...

  • Paramedic/ER Tech

    3 weeks ago


    Rockwall, Texas, United States Baylor Scott & White Emergency Hospital Full time

    About Us: HIGHLIGHTS SHIFT: Day Shift (7a-7p) JOB TYPE: PRN FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient)   Emerus is the nation’s first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus’ leading national health system partners include Allegheny Health Network, Ascension,...


  • Rockwall, United States Bauer's Intelligent Transportation Full time

    Certified Medical Assistant - East Division (Rockwall, Garland, and Sunnyvale)Job DetailsJob Location Urology Associates - Rockwall - Rockwall, TX Description Urology Clinics of North Texas (UCNT) is seeking experienced Certified Medical Assistants to join our team. As a CMA, you will be an integral part of a dynamic organization experiencing growth. With 20...


  • Rockwall, United States LaserAway Full time

    Job DescriptionJob DescriptionJob Title: Patient Care Coordinator (Aesthetic Sales)Location: Rockwall, TXDepartment: SalesReports to: Location DirectorWhy LaserAway?· Generous compensation structure including uncapped commission.· Career growth and advancement.· Cutting edge medical equipment.· Employee discounts on products and services.· Supportive...