Account Solutions Manager

4 weeks ago

Irvine, United States Zuum Transportation Inc Full time
Job DescriptionJob Description

Account Solutions Manager

Zuum is a rapidly growing, tech startup which is transforming the $1.2 trillion logistics industry. Zuum connects enterprise shippers to carriers on an automated platform. To better understand what we are about, please check out our website Zuum Transportation and our Career Page.

As an Account Solutions Manager, you will be responsible for leading and managing a portion of our client solutions team, driving strategic initiatives, and ensuring the delivery of high-quality logistics solutions to our clients. You will play a key role in developing and executing client-focused strategies, fostering strong client relationships, and driving business growth. The Account Solutions Manager will have a deep understanding of the freight brokerage industry, strong leadership and communication skills, and the ability to drive client satisfaction and revenue expansion.

This is a remote or in-office position.

Responsibilities:

  • Client Relationship Management:
    • Build and maintain strong relationships with key clients, serving as a trusted advisor and strategic partner.
    • Understand clients' business needs, goals, and challenges to develop tailored logistics solutions.
    • Collaborate with the client solutions team to ensure consistent and exceptional client experiences.
  • Strategic Planning and Execution:
    • Develop and execute client-focused strategies to drive revenue growth, client retention, and customer satisfaction.
    • Collaborate with cross-functional teams, including sales, operations, and finance, to align strategies and deliver results.
    • Stay updated on market trends, industry developments, and emerging technologies to drive innovation and competitive advantage.
  • Solution Design and Implementation:
    • Lead the development of customized logistics solutions for clients, ensuring alignment with their business objectives.
    • Collaborate with the client solutions team and other internal stakeholders to design and implement tailored service offerings.
    • Oversee the successful execution of logistics solutions, ensuring high-quality service delivery and client satisfaction.
  • Team Leadership and Development:
    • Provide strong leadership and guidance to the client solutions team, fostering a collaborative and high-performance culture.
    • Set clear goals and expectations for the team, monitoring performance and providing ongoing coaching and feedback.
    • Develop and implement training programs to enhance the team's skills and knowledge in logistics and customer service.
  • Account Management and Growth:
    • Oversee the management and growth of key client accounts, driving customer retention and revenue expansion.
    • Conduct regular account reviews to identify opportunities for service enhancement and upselling.
    • Collaborate with the sales team to expand service offerings, secure contract renewals, and pursue new business opportunities.
  • Performance Tracking and Reporting:
    • Manage and track the load board daily to ensure client shipments are running on track.
    • Address and escalate issues found within the load board.
    • Monitor key performance indicators (KPIs) and metrics to evaluate client satisfaction, revenue growth, and team performance.
    • Prepare reports and presentations to provide insights on account health, service levels, and business growth.
    • Collaborate with internal teams to implement corrective actions and drive continuous improvement.

Experience:

  • Proven experience in client management, account management, or a similar leadership role within the freight brokerage industry.
  • Deep understanding of logistics and transportation, including supply chain management, freight services, and industry regulations.
  • Strong leadership and people management skills, with the ability to motivate and inspire teams.
  • Excellent communication and relationship-building skills, with the ability to interact with clients at all levels.
  • Strong strategic thinking and problem-solving abilities, with a focus on delivering client-centric solutions.
  • Results-oriented mindset with a track record of driving revenue growth, client satisfaction, and business expansion.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities and stakeholders.
  • Bachelor's degree in Business, Supply Chain Management, Logistics, or a related field is preferred but not mandatory.

Zuum offers a competitive total compensation package: medical, dental, vision, 401k, paid holidays, and PTO.  Includes 100% employee coverage for medical HMO plans.  Applicants must be a U.S. Citizen or a Permanent Resident.  A hybrid work schedule will be available after 3 months of on-site training.  Those who appear best qualified, based on the written information submitted, will be contacted.  Zuum Transportation, Inc. is an Equal Opportunity Employer.

No Recruiters, Please

Powered by JazzHR

p4hJm8fCYt

  • Sr Account Manager

    2 months ago

    Irvine, United States Invictus Talent Solutions Full time

    Job Title: Selling Sales Manager, StaffingLocation: Irvine, CaliforniaCompany Overview: [Technology Staffing Client] is a leading staffing firm based in Irvine, California, specializing in providing tailored workforce solutions to a diverse range of clients. As a dynamic and growth-focused organization, we are currently seeking a results-driven and...

  • Sr Account Manager

    1 month ago

    Irvine, United States Invictus Talent Solutions Full time

    Job Title: Selling Sales Manager, StaffingLocation: Irvine, California Company Overview: [Technology Staffing Client] is a leading staffing firm based in Irvine, California, specializing in providing tailored workforce solutions to a diverse range of clients. As a dynamic and growth-focused organization, we are currently seeking a results-driven and...

  • Sr Account Manager

    4 weeks ago

    Irvine, United States Invictus Talent Solutions Full time

    Job Title: Selling Sales Manager, StaffingLocation: Irvine, California Company Overview: [Technology Staffing Client] is a leading staffing firm based in Irvine, California, specializing in providing tailored workforce solutions to a diverse range of clients. As a dynamic and growth-focused organization, we are currently seeking a results-driven and...

  • Talent Solutions Manager

    6 days ago

    Irvine, United States Randstad Full time

    Randstad, the world’s leading partner for talent, is hiring a Talent Solutions Manager to ensure customer satisfaction by selling Randstad’s staffing solutions to prospective clients, expand business within current clients and recruit the best talent to make the match between clients’ staffing needs and candidates’ skills and experience. Our Talent...

  • Talent Solutions Manager

    7 days ago

    Irvine, United States Randstad USA Full time

    Randstad, the world’s leading partner for talent, is hiring a Talent Solutions Manager to ensure customer satisfaction by selling Randstad’s staffing solutions to prospective clients, expand business within current clients and recruit the best talent to make the match between clients’ staffing needs and candidates’ skills and experience. Our Talent...

  • Talent Solutions Manager

    7 days ago

    Irvine, United States Randstad USA Full time

    Randstad, the world’s leading partner for talent, is hiring a Talent Solutions Manager to ensure customer satisfaction by selling Randstad’s staffing solutions to prospective clients, expand business within current clients and recruit the best talent to make the match between clients’ staffing needs and candidates’ skills and experience. Our Talent...

  • Account Manager

    3 weeks ago

    Irvine, United States Volt Full time

    Atrilogy has been recognized by CRN magazine as one of the nation's fastest-growing IT solution providers and by Inc. magazine as one of the nation's fastest-growing, privately-held companies. We are rapidly expanding locally, and are seeking talented sales individuals to join our team. Account Executive IT Consulting and Staffing Sales Atrilogy is looking...

  • Accounting Manager

    2 months ago

    Irvine, United States Luminys Systems Corporation Full time

    Job DescriptionJob DescriptionWho we are:At Luminys Systems Corporation, we combined exceptional customer service with cutting-edge technology to furnish our clients with superior solutions and services. Our all-encompassing offerings feature a broad array of components, such as security systems and video management software and beyond. This dual commitment...

  • Accounting Manager

    4 weeks ago

    Irvine, United States VALID8 Financial Full time

    At Luminys Systems Corporation, we combined exceptional customer service with cutting-edge technology to furnish our clients with superior solutions and services. Our all-encompassing offerings feature a broad array of components, such as security systems and video management software and beyond. This dual commitment to ongoing innovation in technology along...

  • Accounting Manager

    4 weeks ago

    Irvine, United States Dahua Technology USA Full time

    Who we are: At Luminys Systems Corporation, we combined exceptional customer service with cutting-edge technology to furnish our clients with superior solutions and services. Our all-encompassing offerings feature a broad array of components, such as security systems and video management software and beyond. This dual commitment to ongoing innovation in...

  • Senior Accountant Consultant

    3 weeks ago

    Irvine, United States Omega Accounting Solutions Full time

    About the job Omega Accounting Solutions is a multi-faceted professional services firm that empowers small and mid-sized businesses to make informed decisions through the application of advanced analytics, business intelligence, and industry knowledge. We work with business owners and leadership teams to plan for and build operational strength and financial...

  • Account Manager

    1 week ago

    Irvine, United States Computacenter Full time

    **About the role** The primary responsibility of the Account Manager is to assist Account Executives in managing Computacenter United States Inc.’s clients and the sales of products and services. Account Managers are empowered to help & support the Sales process; making it easier for an Account Executive to manage and seek out multiple client...

  • Account Manager

    1 day ago

    Irvine, United States Computacenter Full time

    **About the role** Accounts Managers (AM) are empowered to grow and enhance customer relationships with Computacenter. AMs work to identify opportunities within their current customer base or benefit from the many marketing activities sponsored by Computacenter. Travel to client sites is required. Computacenter AMs work outside of the office engage...

  • Sales manager specialized in selling digital signage solutions

    1 week ago

    Irvine, United States Interactive Display Solutions INC Full time

    Company Overview: IDS is a leading provider of cutting-edge digital signage solutions tailored to meet the diverse needs of our clients. With a focus on innovation and customer satisfaction, we strive to deliver impactful and dynamic visual communication experiences that enhance brand visibility and engagement. We are seeking a highly skilled and motivated...

  • Sales manager specialized in selling digital signage solutions

    2 weeks ago

    Irvine, United States Interactive Display Solutions, Inc. Full time

    Company Overview: IDS is a leading provider of cutting-edge digital signage solutions tailored to meet the diverse needs of our clients. With a focus on innovation and customer satisfaction, we strive to deliver impactful and dynamic visual communication experiences that enhance brand visibility and engagement. We are seeking a highly skilled and motivated...

  • Account Manager

    2 weeks ago

    Irvine, California, United States Computacenter AG & Co. oHG Full time

    About the role The primary responsibility of the Account Manager (AM) is to assist Account Executives in handling Computacenter customer base and the sales of products and services. Account Managers are empowered to help & support the Sales process; making it easier for an Account Executive to handle and seek out multi-client opportunities while the AM works...

  • Account Manager

    1 week ago

    Irvine, California, United States Computacenter AG & Co. oHG Full time

    About the role The primary responsibility of the Account Manager (AM) is to assist Account Executives in handling Computacenter customer base and the sales of products and services. Account Managers are empowered to help & support the Sales process; making it easier for an Account Executive to handle and seek out multi-client opportunities while the AM works...

  • Coordinator, Accounts Payable

    1 week ago

    Irvine, United States KYOCERA Document Solutions America, Inc. Full time

    **Overview**: When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while...

  • Staff Accountant

    2 months ago

    Irvine, United States Identified Talent Solutions Full time

    Job DescriptionJob DescriptionJob Title: Staff AccountantIndustry: Healthcare TechnologyLocation: Irvine, CA (Hybrid Remote)Position Type: Contract-to-HireAbout Us: Exciting opportunity for a Staff Accountant to join a hypergrowth AI-based healthcare technology company dedicated to revolutionizing the healthcare industry through innovative solutions. The...

  • Staff Accountant

    2 weeks ago

    Irvine, United States Identified Talent Solutions Full time

    Job Title: Staff Accountant Industry: Healthcare Technology Location: Irvine, CA (Hybrid Remote) Position Type: Contract-to-Hire About Us: Exciting opportunity for a Staff Accountant to join a hypergrowth AI-based healthcare technology company dedicated to revolutionizing the healthcare industry through innovative solutions. The team leverages cutting-edge...