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Personal Lines Account Manager
4 months ago
Responsibilities
- Service and manage existing personal lines client book of business
- Perform quality work within deadlines with or without direct supervision
- Consult with insureds to round accounts and fill risk gaps
- Use discretion and independent judgment in significant matters
- Interact professionally with other employees, clients and partners
- Work effectively as a team contributor on all assignments
- Ability to effectively work in a remote or office environment
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
- Strengthen and enhance agency relationship with our insurance company partners
Benefits
- Competitive pay to include bonuses and incentives
- Work in a cohesive, high-functioning, TEAM oriented environment
- 9 Major holidays off, plus your birthday
- Office closed for Employee Appreciation Days once per month in 2024
- Medical, Dental and Vision for employee 100% paid starts the 1st of the month after date of hire
- Unlimited responsible paid time off. Managed and scheduled with team manager to confirm team coverage and client satisfaction
- First of the month after 60 days – 401k with match – 100% vested immediately
- Group life, short[-term disability and long-term disability benefits start 1st of the month after date of hire
- Employee Assistance Plan (EAP)
- Company culture of giving back to the community and encouraging volunteer involvement
- Weekends and evenings off – work/life balance
- Pet-friendly office
- Continuing Education – pre-approved including CIC/ARM designation
- Washington Property and Casualty insurance license required
- Prior independent insurance agency experience servicing small to medium sized personal lines accounts
- Detail-oriented, organized and flexible
- Able to manage assigned customer base of 2300+ policies
- Experience working with insurer’s online rating and inquiry systems
- Working knowledge of Applied’s EPIC agency management system is a plus
- Strong MS office computer skills
- Highly motivated, able to work independently, and eager to take on new challenges.
- Strong technical background
- Excellent teamwork skills
- Strong work ethic, able to multi-task, complete work accurately, and meet deadlines.
- Able to accept and give constructive feedback to team members.
- Demonstrated ability to follow office standards and procedures
- Explain our products based on a true understanding of the clients' risk-management needs. Offer proactive solutions to fill gaps in coverage
- Excellent communication skills
- Ability to use discretion and exercise independent judgment