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Insurance Customer Service
4 months ago
The Keith Osburn Agency, a reputable insurance agency deeply rooted in serving the Marysville community. We value personal connections and are a close-knit team dedicated to our clients' needs. Our commitment to exceptional service sets us apart, and we are now seeking a passionate Insurance Customer Service representative to join our team.
As Insurance Customer Service, you will be an essential part of our agency, providing top-tier support to our valued clients. you will assist with inquiries, process policy changes, and ensure our clients experience the best service possible. From answering calls to resolving customer issues, your presence will be key in maintaining our reputation for outstanding customer care.
If you are a customer-centric individual who excels in building relationships, problem-solving, and is eager to contribute to a team that values integrity and service excellence, we invite you to apply and be a part of the Keith Osburn Agency family.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Paid Time Off (PTO)
Responsibilities
Client Communication: Serve as a central point of contact for clients, addressing their insurance inquiries and providing support.
Policy Assistance: Assist clients with policy changes, claims submissions, and coverage reviews to ensure their needs are met effectively.
Client Education: Educate clients on insurance products, coverage options, and available services to empower them to make informed decisions.
Requirements
Communication Skills: Excellent verbal and written communication abilities to interact effectively with customers and team members.
Customer Focus: Strong dedication to delivering high-quality service and building positive relationships with clients.
Detail-Oriented: Attentive to accuracy and thorough in handling customer information and policy details.
Adaptability: Ability to work in a fast-paced environment, responding to customer needs while maintaining professionalism.
Insurance Knowledge: Familiarity with insurance terminology, policies, and procedures is a plus.
