HVAC Service Technician
4 weeks ago
Williams Plumbing and Heating is the best plumbing and HVAC service team in the state of Montana. This role is based locally at our Missoula office and specializes in commercial HVAC service and repair. We ensure every customer’s plumbing, heating, and cooling systems do what they should do: provide comfort and peace of mind. With over 40 years of experience, we know this community better than anyone — and our expertise outmatches anyone in the industry. We prioritize knowledge and training. We take pride in strong customer relationships. And we never tire of delivering quality, timely, and honest work. Located in beautiful Missoula, MT, outdoor adventures surround us. There’s no better place to live. Together, we work and play in Montana.
As a HVAC Service Technician, you are responsible for performing maintenance, troubleshooting, repairs, and conducting warranty service. Maintaining effective communication with the office and customers along with keeping your company issued service vehicle fully stocked, clean, and organized.
What You’ll Do:
- Diagnose and Repair HVAC Systems: Put your expertise to work diagnosing and resolving issues with heating, ventilation, and air conditioning systems. From identifying faulty components to implementing effective solutions, you'll be the hero our customers rely on to keep their systems running smoothly.
- Perform Warranty Service: Handle warranty service requests with professionalism and attention to detail. Whether it's a covered repair or replacement, you'll ensure that our customers receive prompt and thorough service, leaving them satisfied and confident in our company's commitment to quality.
- Provide Exceptional Customer Service: As the face of our company, you'll interact directly with customers on a daily basis. From explaining complex technical issues in layman's terms to providing friendly and professional service, you'll go above and beyond to exceed our customers' expectations.
What You Bring:
- Completion of high school education or GED
- Minimum of 2 years’ experience working in the HVAC field (required)
- Strong knowledge of HVAC systems and components
- Troubleshooting and diagnostic skills
- Ability to work independently and as part of a team
- Excellent customer skills
- Valid driver's license with a clean driving record
Why Work for Williams
- Competitive Wages ($35/hr - $42/hr DOE)
- Medical Insurance
- 3 affordable plans with HSA and FSA options available
- HSA Employer Contribution of $600/$1,200 (Individual/Family) if selecting the HDHP HSA plan
- Telemedicine
- Dental & Vision
- Employer 401(k) match up to 8% (based on company profitability)
- Paid Time Off and 6 Paid Holidays
- Company Paid Life Insurance and Employee Assistance Program
- Accident, Short Term Disability, Long Term Disability
- Pet Insurance
- Referral Bonuses
- Williams Academy: In-person training events, access to over 60 online courses, ongoing professional development opportunities
- Co-workers committed to teamwork, individual responsibility, and success
- Company issued service vehicle, cell phone, and tablet
- Uniforms and apparel provided
- Paid Training, mentorship opportunities, and apprenticeship program available
- Company Events (Archery Tournament, Golf Tournament, and more)
- Opportunity to live and play in the “Last Best Place”
- Additional Perks: Auto Discount, Tuition Assistance, Verizon Discount
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