Property Management Custodial Intern

4 weeks ago

New York, United States Community Access Inc Full time
Job DescriptionJob Description


Founded in 1974, Community Access celebrates its 50th Anniversary as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, East Village Access—a PROS program, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).


Program/Department Description:

The Property Management department acts as the managing agent for rental apartment buildings that Community Access (CA) owns or controls; buildings that house CA’s Community Residences and Crisis Respite Center; and offices that house CA’s headquarters staff and non-housing programs. The Property Management department is responsible for leasing; rent collection; regulatory and tax credit compliance and related reporting; and facilities management.


Internship Outcome:

The Custodial/Porter Intern is responsible for assisting in the upkeep and maintenance of the cleanliness and orderliness of the housing facilities. This role provides hands-on learning experience in facility maintenance and custodial duties within a housing environment.

  • Gain practical experience in custodial and maintenance tasks within a housing context.
  • Develop an understanding of facility management and operations.
  • Learn to effectively communicate and collaborate within a team-oriented workplace.
  • Acquire knowledge of health and safety protocols related to custodial work.

At the conclusion of the internship, we will undergo an assessment geared toward providing the intern with performance feedback, including areas of strengths and areas needing improvement. Additionally, the Intern should have a basic understanding of departmental responsibilities and tasks.


Core Principles

The responsibilities of all interns extend to understanding and incorporating certain principles into their work and into their relationships and interactions with all colleagues (staff, interns, program participants). These principles are:

Respectful communication

  • Professionalism
  • Flexibility
  • Responsiveness

Areas of Instruction

  • Maintenance of Common Areas: Assist in the cleaning and maintenance of common areas, including lobbies, hallways, and recreational spaces to ensure a welcoming environment for residents and guests.
  • Trash and Recycling: Help in the collection and disposal of trash and recycling from designated areas, adhering to the property's waste management protocols.
  • Grounds Keeping: Support the maintenance of outdoor areas, including sidewalks, parking lots, and green spaces, ensuring they are clean and free of debris.
  • Assist with Repairs: Work alongside maintenance staff to learn and assist with minor repairs and maintenance tasks as needed.
  • Supply Management: Help manage and restock custodial supplies, ensuring that all necessary materials are available and organized.
  • Resident Interaction: Engage with residents in a professional and courteous manner, addressing any immediate custodial concerns they may have.

This internship description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Work Environment: This internship will involve both indoor and outdoor work in various weather conditions, with exposure to cleaning materials and equipment.

Internship requirements:

  • Have an understanding, appreciation and commitment to the philosophy and mission of Community Access.
  • Establish and maintain polite, professional and effective working relationships with all employees and participants alike during the performance of duties.
  • Completion of relevant training program
  • Good oral and written communication skills.
  • Be creative and flexible.
  • Ability to work independently and as part of a team.
  • Ability to maintain confidential information, as related to position.
  • Excellent customer service experience.
  • Intermediate level computer skills; Microsoft Word and Excel.
  • Demonstrated flexibility with ability to change priorities with limited notice.

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