Field Services Supervisor

2 weeks ago

Atlanta, United States ServiceMaster Full time
Job DescriptionJob DescriptionReady to be part of a dynamic and growing company?

ServiceMaster Restore is looking for talented people to join our team Come join SMB where we promote from within.


Supervisor – Field Service

This position can be based anywhere in the United States, although Kansas City metro area preferred. It's a heavy travel position and our teams travel 180+ days out of the year as they respond to catastrophic events.

We are currently searching for a Restoration Project Supervisor (Restoration Supervisor) to engage in fire, mold, and water restoration and cleanup in our Large Loss Division. This is an opportunity to lead a team of temporary laborers and technicians in projects, which includes paperwork, job assignments, recognizing hazards, and expressing concerns to those in charge. This is a labor-intensive position and a very rewarding career

What you'll do:

  • You are the backbone of our large loss commercial restoration project work.
  • You'll set up work areas, ensuring that all supplies and equipment are available and ready to use (this includes making sure equipment is running and any malfunctions are reported).
  • You'll inspect the work area for any and all hazards, or those that could present during the shift, complete necessary forms with all hazards, and share hazards to employees entering the worksite.
  • You'll photo document job progress and manage the work that needs to be completed, as well as jump in and do the work with your team when necessary.
  • Perform content inventory and complete moisture mapping and monitoring throughout the jobs.
  • We clean up after major hurricanes and floods, so you'll extract water from flooded structures and remove damaged materials such as flooring and drywall.

What you bring:

  • The ability to talk with customers, manage temporary laborers, and complete simple mathematical calculations and paperwork.
  • Must be dependable and reliable, as well as flexible, enjoying work that frequently changes.
  • Must be able to pass drug testing and a criminal background check.
  • Be on call 24x7.
  • Proficiency in the use of various software (Outlook, Excel, Word, Google Drive)
  • Experience as a Restoration Technician (Restoration Tech) a plus
  • The licensing/registration and certification requirements for this position are, but are not limited to:
  • Required: Valid State Driver’s License, prefer the ability to drive a vehicle with GW of 10,001 pounds.
  • Be able to pass DOT physical and follow all DOT regulations.
  • Maintain and/or Obtain OSHA 30-Hour Construction Training and IICRC Certification
  • Certified on the operation of Forklifts and other lift equipment preferred but not required


Required Travel:

In this role, you are expected to travel at least 200 days per year and can be gone for long periods of time (up to 90 days). Our team responds to large, complex losses caused by catastrophic events, so the clean-up time is long.


About ServiceMaster Restore

With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises available 24/7/365 to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke or mold. SRM is the large-scale commercial catastrophic disaster restoration unit of ServiceMaster Restore. ServiceMaster Restore is a business unit of Atlanta-based ServiceMaster Brands, a leading provider of essential residential and commercial services. More information can be found at servicemasterrestore.com and srmcat.com.


About ServiceMaster Brands

ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, Aftermath Services®, Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic™. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

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