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Customer Outreach Representative

2 months ago

Las Vegas, United States Generation Consulting Full time $46,500 - $54,000
Job DescriptionJob Description

We are looking for enthusiastic and motivated professionals to be an integral part of our community outreach and customer service team. Our customer outreach and enrollment team is the heart of our company and the reasons our clients continue to work with us year after year. Our team of Customer Outreach
Representative is key to this approach as we help our clients manage their fundraising needs. In this role, you will be our clients' face in the local community, responsible for engaging with potential customers, driving revenue opportunities, and spreading awareness of their cause. 


Customer Outreach Representative Responsibilities:

  • Maintain knowledge of our nonprofit client's brands, their outreach goals, and initiatives 
  • Plan and run presentations with the goal of driving revenue and increasing brand awareness 
  • Provide excellent customer service to every potential donor 
  • Cultivate new opportunities within assigned territories through onsite events 
  • Create an inviting and welcoming atmosphere 
  • Support all Customer Outreach Representative and Customer Management team members
  • Identify trends and potential opportunities for growth within the territory


Customer Outreach Representative Qualifications:

  • Great communication and interpersonal skills
  • Previous experience in customer service, customer outreach, retail, sales, donor enrollment, or other related fields
  • Self-motivated, determined, and confident
  • Ability to think on your feet and handle challenging situations with confidence 
  • Ability to work under pressure in a fast-paced environment
  • Local travel is required



#Li-Onsite 

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