Customer Service Representative
1 month ago
**Interviewing and hiring ASAP Fully remote strong preference local to Las Vegas, NV and MUST BE FLUENT IN JAPANESE AND ENGLISH**
Insight Global is seeking a candidate for a customer service role out of Las Vegas. For this role, you will be working Sunday-Thursday 4 PM-12:30 AM PST; and you must be bilingual both written and verbal in English and Japanese. you will be working remotely for the most part, but out client would like for you to be located in Las Vegas. We are seeking a highly skilled and customer-oriented individual. The ideal candidate will be fluent in both English and Japanese, with experience in sales and customer service. In this role, you will be responsible for providing exceptional support and assisting with troubleshooting. You will also play a key role in driving customer satisfaction and onboarding through proactive outreach and relationship management. Your strong language skills and commitment to delivering a best-in-class customer experience will be essential to the success of this position.
Must Haves:
- Fluency in both English and Japanese, with the ability to communicate effectively in both languages - Both written and verbal.
- Minimum 2 years of experience in a sales, customer service, or customer success role.
Plusses:
- Customer service experience preferably in a technology environment.
Compensation:
$13/hr to $15/hr.
- Exact compensation may vary based on several factors, including skills, experience, and education.
- Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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