Current jobs related to Customer Service Representative - Geneva - Argentum Medical

  • Customer Service Representative

    2 weeks ago

    Geneva, Illinois, United States BioDerm Full time

    Job Title: Customer Service RepresentativeAt BioDerm, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key...

  • Customer Service Representative

    6 days ago

    Geneva, Illinois, United States BioDerm Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BioDerm. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    2 weeks ago

    Geneva, New York, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point...

  • Customer Service Representative

    2 weeks ago

    Geneva, New York, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional customer service, answering phone calls, and ensuring a positive experience for our customers.Key Responsibilities:Greet customers...

  • Customer Service Representative

    3 weeks ago

    Geneva, New York, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...

  • Customer Service Representative

    4 weeks ago

    Geneva, Illinois, United States BioDerm Full time

    Job Title: Customer Service RepresentativeAt BioDerm, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve...

  • Customer Service Representative

    2 weeks ago

    Geneva, Illinois, United States BioDerm Full time

    Job Title: Customer Service RepresentativeAt BioDerm, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve...

  • Customer Service Representative

    1 month ago

    Geneva, Illinois, United States Argentum Medical Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Argentum Medical. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Job SummaryThe Customer Service Representative will be...

  • Customer Service Representative

    3 weeks ago

    Geneva, Illinois, United States FastSigns Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Responsibilities:Provide...

  • Customer Service Representative

    1 month ago

    Geneva, New York, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our customers.Key ResponsibilitiesGreet customers and...

  • Customer Service Representative

    3 weeks ago

    Geneva, New York, United States Domino's Pizza Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and...

  • Customer Service Representative

    4 days ago

    Geneva, Illinois, United States Mark Murphy - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesEstablish and maintain strong relationships with customers, providing...

  • Customer Service Representative

    2 weeks ago

    Geneva, New York, United States Finger Lakes Community Health Full time

    About the Role:We are seeking a skilled Call Center Representative to join our team at Finger Lakes Community Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and stakeholders via phone. Your primary goal will be to ensure that callers have their requests handled promptly and are...

  • Customer Service Representative

    2 weeks ago

    Geneva, New York, United States Finger Lakes Community Health Full time

    Job SummaryThe Customer Service Representative is responsible for providing exceptional customer service to individuals calling Finger Lakes Community Health. This role ensures callers have their requests handled promptly and are directed to the appropriate departments.Main ResponsibilitiesGreet callers with a professional and friendly toneVerify patient...

  • Customer Service Representative

    2 months ago

    Geneva, United States BioDerm Full time

    Summary Performs the day to day customer service functions, receives and enters sales order data into MRP System, assists Sales and Marketing, and assists Shipping and Receiving. Essential Duties and Responsibilities To include the following, other duties may be assigned: Customer Service: Answers telephone calls and routes calls to the appropriate person...

  • Customer Service Representative

    6 days ago

    Geneva, New York, United States Food Lion Full time

    Job SummaryAs a Customer Service Representative at Food Lion, you will play a vital role in providing fast, easy, flexible, and friendly service to our customers. You will be responsible for assisting customers, maintaining a clean and organized store environment, and working collaboratively with other store associates to achieve our customer service...

  • Customer Service Representative

    4 weeks ago

    Geneva, New York, United States Finger Lakes Community Health Full time

    About Finger Lakes Community HealthFinger Lakes Community Health is a Federally Qualified Health Center (FQHC) serving patients of all incomes, ethnicities, and walks of life. Our mission is to provide high-quality and innovative health care services to the Finger Lakes Region.Job SummaryThe Call Center Representative is responsible for providing quality...

  • Customer Service Representative

    2 weeks ago

    Geneva, New York, United States Finger Lakes Community Health Full time

    About the Role:The Customer Service Representative will provide quality customer service to individuals calling Finger Lakes Community Health. This position ensures callers have their requests handled promptly and are directed to the appropriate departments.Main Responsibilities:General Call HandlingGreet callers with the appropriate call center contact...

  • Customer Service Representative

    1 month ago

    Lake Geneva, Wisconsin, United States Master Services Inc Full time

    Job Title: Client Care RepresentativeWe are seeking a motivated and customer-focused individual to join our team as a Client Care Representative. As a key member of our call center, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a positive experience for our clients.Responsibilities:Respond to customer...

  • Customer Service Representative

    2 weeks ago

    Geneva, New York, United States Finger Lakes Community Health Full time

    About the RoleFinger Lakes Community Health is seeking a skilled Call Center Representative to provide exceptional customer service to individuals calling our organization. As a key member of our team, you will be responsible for handling calls in a professional and courteous manner, ensuring that callers have their requests handled promptly and are directed...

Customer Service Representative

2 months ago

Geneva, United States Argentum Medical Full time $17 - $21
Job DescriptionJob Description

Summary

Performs the day to day customer service functions, receives and enters sales order data into MRP System, assists Sales and Marketing, and assists Shipping and Receiving.

Essential Duties and Responsibilities

To include the following, other duties may be assigned:

  1. Customer Service: Answers telephone calls and routes calls to the appropriate person or department; documents and data enters product sales orders, sample requests, complaints, and product returns from customers via phone, fax, email or other electronic means; distributes sales literature; and works with sales representatives to ensure customer’s needs are being met.
  2. Shipping and Receiving: Ensures all material leaving the building is packaged and shipped in an appropriate manner; considers the Inventory Control, Material Handling, and Customer specific needs; Ensures all material entering the building is received properly and placed in the appropriate area. Documents and reports work performed, issues, resource needs, and supply needs to management.
  3. Trade Show Coordinating: Coordinates, schedules, and facilitates the procurement of marketing booth space and required amenities, sales and marketing materials, and product samples for trade shows; assists in arranging travel plans such as plane tickets, hotel accommodations, and rental cars for Sales and Marketing.
  4. Data Entry / Report Generation: Gathers and enters Sales Tracing data into databases and spreadsheets; assists other departments with data entry needs as required; generates, prints, and binds reports.
  5. Quality Assurance: Assists the Quality Assurance department with inspection procedures, internal audits, and other administrative functions.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Education / Experience: Associate's degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  2. Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  3. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  4. Reason Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  5. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word word processing software; Microsoft Excel spreadsheet software; Customized Database inventory software; Microsoft Explorer internet software; Microsoft Publisher design software; Customized Database order processing systems and Microsoft Outlook contact management systems.
  6. Certificate and Licenses: No certifications needed.
  7. Supervisory Responsibilities: This job has no supervisory responsibilities.

Competency

To perform this job successfully, an individual should demonstrate the following competencies:

  1. Attendance and Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent, arrives at meeting and appointments on time and prepared.
  2. Dependability: Follows instructions; responds to management direction; takes responsibilities for own actions; keeps commitments; completes tasks on time or notifies appropriate management.
  3. Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
  4. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  5. Interpersonal: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to other’s ideas and tries new things.
  6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
  7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
  8. Leadership: Exhibits confidence in self and others; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others.
  9. Business Acumen: Understands business implications of decisions; Demonstrates knowledge of market and competition.
  10. Team Work: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
  11. Ethics: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  12. Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
  13. Adaptability: Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  14. Initiative: Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.
  15. Innovation: Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
  16. Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  17. Motivation: Demonstrates persistence and overcomes obstacles.
  18. Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently.
  19. Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  20. Quality: Demonstrates accuracy and thoroughness in work performed; looks for ways to improve and promote quality; monitors work to ensure quality.
  21. Quantity: Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly and efficiently.
  22. Safety and Security: Observes safety and security protocols; reports potentially unsafe conditions; uses equipment and materials properly.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and carry 30 pounds.