Strategic Workforce Analyst

4 weeks ago


Washington, United States OnDek Solutions Full time
Job DescriptionJob Description

We are in search of a motivated, self-driven Strategic Workforce Analyst to join our team supporting a critical Department of Homeland Security (DHS) client. The ideal candidate must have experience working with DHS, a passion for their work, be innovative, and possess strong verbal and written communication skills.

Responsibilities & Duties

· Support CBP workforce career training and development needs for DHS acquisition certification disciplines.

· Support training system of record end-user course registration needs, including guidance and user Help Desk response for which courses to take (for all above certification paths & levels); assistance with training system of record end user and course registration enrollment, attendance & course completion questions; and serve as liaison to DHS Registrar’s Office for CBP employee training system of record course registration issues/complaints/recommendations

· Support CBP’s implementation of the professional certification career development needs, including guidance and user Help Desk support for documenting experience, education (if applicable), and certification policy requirement attainment (for all above certification paths & levels); assistance with resume tailoring and documenting experience within DHS allowed timeframes to demonstrate skills and competencies meet DHS certification policy requirements

· Support CBP “Component Certification Manager” (CCM) and “Acquisition Career Manager” (ACM) roles

· Assist in development, implementation, management, and monitoring of workforce statistics, including reporting and metrics from training system of record and CBP sources

· Support Continuous Learning (CL) outcomes for CBP workforce career training by weekly management of internally or partner-developed \Workshops, including workshop topic arrangements, schedule management, advertising workshops within CBP, deck/content development support and peer review/vetting

· Speaker/presenter facilitation, hosting, and introduction; workshop participant registration and materials preparation; attendance taking & student tracker/metrics reporting; facilitation of in-person and remote attendance

Required Educations, Experience, Knowledge, Skills & Abilities

· Citizenship: U.S. Citizenship is required.

· Education: Bachelor’s Degree from accredited university.

· Experience: Minimum 6 years of experience

· Clearance: Current CBP BI or Secret Clearance Required

· Be familiar with MS Office products





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