Donor Care Coordinator

2 weeks ago

San Diego, United States San Diego Rescue Mission Full time
Job DescriptionJob Description

At the San Diego Rescue Mission, we are driven by a profound belief in compassion, service, and the transformative power of Jesus' love. Our mission goes beyond charity; it is a calling to love our neighbors and provide hope and healing to those experiencing homelessness. We are committed to creating a holistic approach to recovery and rehabilitation, ensuring that our programs serve as safe havens for men, women, and children in need.

We are looking for a passionate follower of Jesus, who loves to serve donors and is driven by a desire to make a meaningful impact in our community. If you possess strong administrative and coordination skills, are detailed oriented, engages in analytical thinking, and would support our donors with a servant-heart then the San Diego Rescue Mission invites you to join our team as our Donor Care Coordinator.

The Donor Care Coordinator is a key member of the Donor Services Department, within the Development Team, responsible for coordinating donor care initiatives and retention strategies. This role is instrumental in engaging unassigned donors, integrating them into our donor community, and ensuring their interactions with the organization are impactful and meaningful. The coordinator will support efforts to engage supporters through planning and implementing strategic communication, supporting broader development initiatives, and donor support. The coordinator plays a crucial role in engaging donors to support the work of the SDRM in substantial and beneficial ways.

Key Responsibilities

Coordinate Donor Care Initiatives:

  • Participate in research, outreach, and cultivation activities to engage donors and work to upgrade existing relationships.
  • Create event and volunteer opportunities tailored to donor interests and capacities.
  • Collaborate with the donor relations team to execute a comprehensive communication plan for unassigned major donors.
  • Represent the mission at community events and conduct informative tours of facilities.
  • Plan and implement weekly donor appreciation efforts, including gratitude calls and personalized thank-you notes.
  • Manage the donor retention calendar in coordination with the Marketing department.
  • Track all supporter engagement efforts via CRM to document efforts over time.

Assist in the maximization of our CRM use for cultivation needs:

  • Train and assist team members in effective CRM tools for enhanced donor engagement.
  • Develop and maintain user guides and procedurals regarding CRM cultivation tools.
  • Administer automated systems to ensure correct execution of communication plans.
  • Create and manage email templates for team use within the CRM.
  • Monitor team adherence to accurate tracking and updating of donor information and communication within the CRM.

Provide administrative support to the development team:

  • Track and reconcile monthly charges on the department credit card.
  • Serve as Project Coordinator for large-scale internal mailings.
  • Maintain updates to the tour manual utilized by the development team.
  • Organize and manage development team supplies.

Act as a member of the donor services team:

  • Provide direct and responsive customer support when responding to calls and emails.
  • Cross-train and support the team with financial processing as needed.
  • Follow best practices to maintain the quality and security of our donor data.
  • Support the Director of Donor Services with assigned projects as needed.

Work Experience

  • A minimum of 1 year of related professional work experience is ideal.
  • Experience using customer or donor management software is ideal.

The Ideal candidate would have:

  • Excellent written, oral, and interpersonal communication skills;
  • Ability to work in fast-paced, deadline-driven, collaborative, and high-needs environments;
  • Be self-motivated and goal-oriented in meeting performance expectations;
  • Take initiative and follow through on system improvement projects;
  • Maintain accurate and up-to-date donor databases and records, ensuring confidentiality and compliance with data protection regulations.


Job Posted by ApplicantPro

  • Donor Care Coordinator

    Found in: Talent US C2 - 1 week ago

    San Diego, United States San Diego Rescue Mission Full time

    At the San Diego Rescue Mission, we are driven by a profound belief in compassion, service, and the transformative power of Jesus' love. Our mission goes beyond charity; it is a calling to love our neighbors and provide hope and healing to those experiencing homelessness. We are committed to creating a holistic approach to recovery and rehabilitation,...

  • In-House Coordinator

    Found in: beBee jobs US - 2 weeks ago

    San Francisco, California, United States Donor Network West Full time

    Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.POSITION...

  • Donor Services Assistant

    1 week ago

    San Diego, United States San Diego Rescue Mission Full time

    At the San Diego Rescue Mission, we are driven by a profound belief in compassion, service, and the transformative power of Jesus' love. Our mission goes beyond charity; it is a calling to love our neighbors and provide hope and healing to those experiencing homelessness. We are committed to creating a holistic approach to recovery and rehabilitation,...

  • Donor Services Review Specialist

    1 week ago

    San Antonio, United States Extremity Care Full time

    Job Description Job Description Salary: $19.64 per hour Purpose: The Donor Services Review Specialist is responsible for reviewing HCT/P donor records for acceptability. Duties & Responsibilities: · Review HCT/P donor records in accordance with standard operating procedures and regulatory requirements. · Inspect HCT/P products in accordance with standard...

  • Donor Services Review Specialist

    2 weeks ago

    San Antonio, United States Extremity Care Full time

    Job DescriptionJob DescriptionSalary: $24.04Purpose:The Donor Services Review Specialist is responsible for reviewing HCT/P donor records for acceptability.Duties & Responsibilities:· Review HCT/P donor records in accordance with standard operating procedures and regulatory requirements.· Inspect HCT/P products in accordance with standard operating...

  • Administrative Assistant – Quality Systems

    Found in: beBee jobs US - 2 weeks ago

    San Ramon, California, United States Donor Network West Full time

    Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.POSITION...

  • Donor Management Coordinator

    Found in: Talent US C2 - 2 weeks ago

    San Antonio, United States St. PJ's Children's Home Full time

    Description FLSA Status: Non-exempt/Hourly/Part-time Summary: Ensures ParishSOFT Donor Management System is maintained certifying all entries are posted accurately and in a timely manner. Position Responsibilities: Records contributions and pledges accurately and in a timely manner. Maintains church database detailing full record of donor...

  • Event Coordinator

    1 week ago

    San Diego, United States San Diego State University Research Foundation Full time

    Overview: The salary range for this position is $20.00 - $22.00 per hour depending upon qualifications and is non-negotiable. The Division of University Relations and Development generates the external recognition, support and financial resources the university needs to carry out its mission and to achieve its aspirational goals. Working with alumni,...

  • DONOR MANAGEMENT COORDINATOR

    Found in: Careerbuilder One Red US C2 - 11 hours ago

    San Antonio, TX 78245, USA, United States Archdiocese of San Antonio Full time

    ApplyDescriptionFLSA Status: Non-exempt/Hourly/Part-timeSummary:Ensures ParishSOFT Donor Management System is maintained certifying all entries are posted accurately and in a timely manner.Position Responsibilities:* Records contributions and pledges accurately and in a timely manner.* Maintains church database detailing full record of donor (parishioner)...

  • Marketing and Development Coordinator

    Found in: Appcast Linkedin GBL C2 - 15 hours ago

    San Diego, United States Veterans Village of San Diego Full time

    Job Summary:The Marketing and Development Coordinator’s primarily responsible is assisting the Vice President of Development and Communications with marketing functions, fundraising activities including database support, and media development and relations.Essential job duties and Responsibilities:·        Manage marketing and communications for...

  • Event Coordinator

    Found in: Resume Library US A2 - 1 week ago

    San Diego, California, United States San Diego State University Research Foundation Full time

    Overview: The salary range for this position is $20.00 - $22.00 per hour depending upon qualifications and is non-negotiable.    The Division of University Relations and Development generates the external recognition, support and financial resources the university needs to carry out its mission and to achieve its aspirational goals. Working with alumni,...

  • Philanthropy Coordinator, Volunteer Services

    1 week ago

    San Diego, United States St. Vincent De Paul Village Full time

    Job DescriptionJob DescriptionJob DetailsJob TitlePhilanthropy Coordinator, Volunteer ServicesReports ToPhilanthropy Manager, Volunteer ServicesSalary GradeN9FLSA StatusNon-ExemptEffective DateApril 2024SummaryThe Philanthropy Coordinator, Volunteer Services, is the first point of contact for groups and individuals interested in donating their time to serve...

  • Philanthropy Coordinator, Volunteer Services

    55 minutes ago

    San Diego, United States St. Vincent De Paul Village Full time

    Job DescriptionJob DescriptionJob DetailsJob TitlePhilanthropy Coordinator, Volunteer ServicesReports ToPhilanthropy Manager, Volunteer ServicesSalary GradeN9FLSA StatusNon-ExemptEffective DateApril 2024SummaryThe Philanthropy Coordinator, Volunteer Services, is the first point of contact for groups and individuals interested in donating their time to serve...

  • Executive Coordinator

    1 week ago

    San Francisco, United States 80Twenty Full time

    Our non-profit client is seeking a sharp, tech savvy Executive Coordinator to be responsible for the day-to-day coordination of the Office of the President, manage the flow and exchange of information, streamline interactions, and act as general administrative and organizational support for the President in a fast-paced environment. This position requires...

  • Executive Coordinator

    Found in: Appcast US C2 - 1 week ago

    San Francisco, United States 80Twenty Full time

    Our non-profit client is seeking a sharp, tech savvy Executive Coordinator to be responsible for the day-to-day coordination of the Office of the President, manage the flow and exchange of information, streamline interactions, and act as general administrative and organizational support for the President in a fast-paced environment. This position requires...

  • Executive Coordinator

    1 week ago

    San Francisco, United States 80Twenty Full time

    Our non-profit client is seeking a sharp, tech savvy Executive Coordinator to be responsible for the day-to-day coordination of the Office of the President, manage the flow and exchange of information, streamline interactions, and act as general administrative and organizational support for the President in a fast-paced environment. This position requires...

  • Executive Coordinator

    5 days ago

    San Francisco, United States 80Twenty Full time

    Our non-profit client is seeking a sharp, tech savvy Executive Coordinator to be responsible for the day-to-day coordination of the Office of the President, manage the flow and exchange of information, streamline interactions, and act as general administrative and organizational support for the President in a fast-paced environment. This position requires...

  • Executive Coordinator

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    San Francisco, United States 80Twenty Full time

    Our non-profit client is seeking a sharp, tech savvy Executive Coordinator to be responsible for the day-to-day coordination of the Office of the President, manage the flow and exchange of information, streamline interactions, and act as general administrative and organizational support for the President in a fast-paced environment. This position requires...

  • Campaign Manager

    1 week ago

    San Diego, United States CALIFORNIA ASSOCIATION-MUSEUMS Full time

    The Campaign Manager will be responsible for the day-to-day planning, coordination, and management of the campaign. The position is both strategic and tactical, incorporating all components of a capital campaign from the leadership gift phase through the launch and implementation of the public phase. The Campaign Manager will be responsible for shaping donor...

  • Internal Care Coordinator

    1 week ago

    San Diego, United States Comfort Keepers Full time

    Job Description Job Description Are you a TEAM player? A great communicator? Organized & Efficient? Are you looking for a positive environment where you can learn and grow? If this sounds like you and you have scheduling and office experience, we are looking for you! Comfort Keepers is the premier provider of in-home care services and is a rapidly growing...