Patient Access Representative

1 week ago


Sioux Falls, United States Orthopedic Institute Full time
Job DescriptionJob DescriptionWe are seeking a highly motivated and organized individual to join our team as a Patient Access Representative. The successful candidate will be responsible for answering incoming calls, scheduling appointments, and providing excellent customer service to our patients. This is Monday through Friday, 8 AM to 5 PM position. No weekends or holidays.Responsibilities:- Answering incoming calls and directing them to the appropriate department or staff member- Scheduling appointments for patients and ensuring that all necessary information is collected- Verifying patient insurance information and updating patient records as needed- Providing excellent customer service to patients and their families- Maintaining a clean and organized work area- Assisting with other administrative tasks as needed
Qualifications:- High school diploma or equivalent- Knowledge of medical terminology and procedures required. Previous experience in a medical facility required.- Ability to maintain patient confidentiality and privacy-Excellent communication and customer service skills- Ability to multitask and prioritize tasks in a fast-paced environment- Proficient in Microsoft Office and other computer programs
If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity. We offer competitive pay, benefits, and a supportive work environment.

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