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Information Technology Specialist

1 month ago

Tucson, United States Canyon Restoration Services Inc Full time
Job DescriptionJob DescriptionInformation Technology Specialist

Role Overview:
The IT Specialist is responsible for maintaining and optimizing the company's IT infrastructure, supporting end-users, and implementing technology solutions that enhance operational efficiency. This role involves troubleshooting technical issues, managing networks, and ensuring data security and compliance.

Key Responsibilities:

  1. IT Infrastructure Management:

    • Manage and maintain hardware, including servers, computers, printers, and mobile devices.
    • Oversee software installation, updates, and licensing compliance.

  2. Network Administration:

    • Set up, configure, and maintain network equipment, such as routers, switches, and firewalls.
    • Monitor network performance, troubleshoot issues, and optimize network security and efficiency.

  3. User Support and Training:

    • Provide technical support to employees, resolving issues related to hardware, software, and network access.
    • Conduct training sessions for staff on new software applications, cybersecurity best practices, and other IT-related topics.

  4. Data Management and Security:

    • Implement and manage data backup and recovery solutions to protect against data loss.
    • Ensure data security by implementing antivirus software, firewalls, and other security measures.
    • Monitor and respond to security breaches or threats, conducting regular security audits.

  5. System Integration and Development:

    • Collaborate with other departments to integrate IT solutions with business processes, such as project management software, financial systems, and communication tools.
    • Support the development and implementation of custom software solutions to meet the company's specific needs.

  6. IT Project Management:

    • Plan and execute IT projects, such as system upgrades, new software deployments, and infrastructure improvements.
    • Coordinate with external vendors and service providers to implement technology solutions.

  7. Compliance and Documentation:

    • Ensure compliance with relevant industry regulations and standards, such as data protection laws and IT security protocols.
    • Maintain detailed documentation of IT systems, processes, and procedures.

  8. Continuous Improvement and Innovation:

    • Stay up-to-date with emerging technologies and industry trends to recommend and implement innovative solutions.
    • Evaluate and propose new technologies that could improve business operations and efficiency.
Skills and Qualifications:
  • Technical Expertise: Proficiency in network management, system administration, and cybersecurity.
  • Problem-Solving Skills: Ability to troubleshoot technical issues and provide effective solutions.
  • Communication Skills: Strong ability to explain technical concepts to non-technical users and provide clear instructions.
  • Project Management: Experience in planning and managing IT projects, including coordinating with vendors and stakeholders.
  • Adaptability: Ability to quickly adapt to new technologies and changing business needs.

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