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IT EPIC Analyst Supervisor
3 months ago
Salary: $42.85 - $62.05 per hour, depending on qualifications
Schedule: Varies
JOB PURPOSE: The IT EPIC Analyst Supervisor provides supervision to epic analyst staff to enable a customer focused, service-oriented team providing high quality services to the end users. The Supervisor manages and controls the workload by assigning and scheduling work, making sure the customer Service Level Agreements are met as well as the assigned projects are completed on schedule by the team. The IT EPIC Analyst Supervisor also collaborates with other department leaders to help define best practice solutions and enable operational efficiency and best practice adoption.
The primary goal of the El Rio Health IT EPIC Analyst Supervisor is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.
Essential Job Functions:
- Plans, coordinates, and leads the collaboration between operational stakeholders, across major initiatives and projects ensuring that information relating to project deliverables, risks and issues are effectively communicated between stakeholders and that key performance indicators are monitored and evaluated.
- Identifies and defines major strategic issues, workflow concerns and helps analyze, document, and develops a roadmap towards solutions.
- Responsible for talent management of the analyst staff through employee development and mentoring, and performance management.
- Maintains staff by recruiting, selecting, orienting, and training employees, proves personal growth opportunities to staff.
- Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
- Completes operations by:
- Organizing workflow to accomplish established objectives.
- Developing schedules
- Delegating responsibility
- Evaluating subordinates effectively
- Implementing productivity standards
- Resolving operations problems.
- Maintaining reference manuals.
- Administering necessary discipline.
- Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.
- Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.
- Bachelor's Degree or an equivalent combination of relevant education and experience.
- Three (3) years' supervisory experience, preferably in a healthcare or technology environment.
- Seven (7) years' work experience as an EPIC Analyst managing multiple projects or programs.
- Epic certification in relevant areas.
Required Licenses, Certifications, and Registrations:
- Epic certification in relevant areas.
- Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.
- Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must be in compliance with Arizona vehicle insurance requirements.
- Epic certification in relevant areas.
- Five (5) years' supervisory experience, preferably in a healthcare or technology environment.
- Ten (10) years' work experience as an EPIC Analyst managing multiple projects or programs.
- Bilingual (English/Spanish) with the ability to speak, read and write in both languages.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
El Rio Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age 40 and over, disability, genetic information, military status, ancestry, marital status, familial status, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
El Rio Health requires all employees (except those 100% working remotely) to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire.
All employees are strongly recommended to obtain COVID 19 and maintain vaccination status (i.e. as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Personnel who decline to receive COVID 19 and/or flu vaccination per most recent CDC recommendations will be recommended to wear a facemask while in an El Rio Health facility, including both clinical and non-clinical areas from November 1 to April 30 (subject to change depending on viral activity). Subject to exemptions and accommodations when required by law.
All employees are required to undergo drug testing prior to employment and, will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.
El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.
Other details
- Job Family Supervisor
- Pay Type Salary
- Required Education Bachelor's Degree
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