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Assistant Office Manager

3 months ago

Long Beach, United States 4MDental Management Services Full time
Job DescriptionJob DescriptionDescription:

We are a multi-location dental practice that specializes in full arch tooth replacement. A fantastic comapny with a culture that supports both employees and patients. This role is to maintain office efficiency; implement front office & administrative systems by supporting standards and procedures, making necessary adjustments. To include reporting and production/collections responsibility.



Requirements:

Essential Functions and responsibilities

  • Oversee all front office activities
  • Establish proper workflow of front office
  • Ensure all 4M policies/procedures are being followed
  • Prepare & conduct f/o HUDDLE daily
  • Review routing slips for accuracy prior to appointments
  • Confirm & balance ‘End of Day’ (admin & CC collections)
  • Manage practice schedule
  • Manage Doctors schedules
  • Manage Smart Sheet reports
  • Run weekly, monthly & annual reports for practice
  • Ensure all messages/contact receives timely response
  • Follow up on unscheduled Tx
  • Implement admin training schedules
  • Cross train administrative employees
  • Manage referrals
  • Liaison between 4M and other offices, Rep’s and vendors
  • Oversee and ensure review requests are sent daily
  • Engage patients & build relationships
  • Ensure HIPPA policies
  • Follow office policies
  • Manage dental and medical emergencies according to office procedure

Carestack

  • Financial notes
  • Appointment notes
  • Treatment notes
  • Reporting

Success Factors

  • Set standard for the highest level of professionalism as a representative of 4M
  • Adhere to strict HIPPA and OSHA standards