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Senior Marketing Operations Consultant

1 month ago

Austin, United States Hyperscayle Full time
Job DescriptionJob Description

About Us: Hyperscayle is a revenue operations advisory and implementation firm. We help companies grow and scale by streamlining how marketing and sales work together across the lead-to-cash lifecycle. We implement best-in-class marketing automation and CRM systems and offer strategic advice to make processes better so that people across teams can measure and improve how they impact revenue. We have expertise in a wide range of marketing and sales technologies, including all parts of the Salesforce and HubSpot ecosystems, Openprise, and Marketo.

We are in search of an experienced Sr. Marketing Operations Consultant who will be a trusted advisor to our clients. They focus their talents on implementing best-in-class sales and marketing systems, as well as helping our clients improve their business process.

The Hyperscayle team gets seriously passionate about the potential of RevOps to make a measurable difference to the companies - and the people - we work with. We've lived in their shoes, so we feel genuine joy when we help other marketing, sales and operations leaders succeed. We value team members with the same enthusiasm and clear point of view. We are also looking for someone who has excellent technical skills and can understand the business problems our clients are trying to solve.

You're a great fit for this role if you question the status quo and provide new suggestions to create better business results - for us and our clients and feel comfortable in a client facing role to drive the business process conversations and maximize the value that CRM and CPQ solutions provide to their business.

What You Will Do:

  • Support clients by driving solutions with the greater business goals in mind
  • Manage client relationships and assume ownership of generating valuable outcomes for those clients
  • Daily administration and support of client Marketing or CRM database including but not limited to managing multiple user setups, profiles, and roles, customization of objects, fields, record types, page layouts, and validations
  • Work with Leadership, Operations, Sales, Marketing, and the end-users to create and manage complex automations
  • Develop and create customized reports and dashboards dependent upon clients' needs and business objectives
  • Stay current of new features and functionality to provide recommendations for process improvements
  • Keep system users informed about system functionality and enhancements
  • Provide technical support to system users
  • Log identified system problems and track progress through resolution
  • Create and maintain documentation on processes, policies, system configuration and help related materials for users

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job. They are not intended to be an all-encompassing list of all responsibilities, duties, and skills required of personnel so classified. Reasonable accommodations to essential functions of the job will be made if necessary.

Your knowledge, skills, and abilities:

  • College degree or equivalent work/technical experience
  • 5+ years experience with Hubspot or Pardot or Salesforce Marketing Cloud
  • 2+ years experience working directly with business stakeholders to achieve results
  • Experience with implementing, designing, operating and maintaining lead lifecycles, campaigns, and campaign hierarchies
  • Understanding of relational databases and data integration tools
  • Ability to mentor, train, and develop others in a team environment
  • Ability to serve as the technical lead on projects and provide direction to other technical resources
  • Excellent communication and analytical skills
  • Close attention to detail
  • Ability to work independently, as well as part of a team, on multiple projects
  • Understanding of Sales and Marketing workflows and business process
  • Ability and willingness to learn new technologies and continually expand skills

Why Hyperscayle?

At Hyperscayle, we are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know. Hyperscayle fosters both personal and professional growth. We offer a comprehensive benefits package that includes access to medical, dental, and vision insurance through Cigna, with the majority of the employee cost covered by the employer. We provide employer funding to HSA accounts and access to FSA, along with a 401(k) plan through Vanguard that includes a guaranteed employer contribution. Our flexible vacation policy allows you to manage your schedule and rest and recharge when needed, and we offer 11 holidays with flexibility based on what is important for you and those you love.

Family-friendly benefits include 16 weeks off for maternity leave, 8 weeks off for non-birthing parent leave, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more. We support individual development through certifications, continued learning, conferences, and more, and offer a path to equity in Hyperscayle.

We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. Hyperscayle is an Equal Opportunity Employer.



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