Deposit Operations Specialist
3 weeks ago
This is a hybrid position after training.
We are excited to share that S3 was named a Top Workplace of 2022 through the Baltimore Sun and 2023 Top Workplace in the USA as well as for leadership. Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our team, we’ll invest in your learning and development through training programs designed to power your success.
S3 is a Credit Union Service Organization (CUSO) which is an organization, owned by credit unions. We serve credit unions by supporting their operations and delivering world class service. We support the credit union members with their loans, deposits and other financial needs to achieve their goals.
The Deposit Operations Specialist is responsible for performing a variety of General Processing functions. The functions include, but are not limited to, IRA Processing, Decease Account Processing, Account Maintenance, Remittance Processing, Official Check Reconcilement, and various other functions related to deposit operations. This role works with minimal supervision to complete their tasks timely and proficiently. The Deposit Operations Specialist will complete cross-training within general processing and work closely with internal teams and credit union members. We pride ourselves on offering world class service in a collaborative and supportive team environment. Our success is dependent upon flexible employees who are self-motivated, dependable, diligent, and team and member focused.
S3 STAR Values:
Service
Teamwork
Attitude
Results
Department: Deposit Operations
Reports to: Manager, General Processing
Location: Canton, MD- potential for hybrid schedule
TOP JOB RESPONSIBILITIES:
- Processes various account transactions which can include but not limited to posting payments, certificate of deposits, IRAs, decedent accounts, account inquiries, statement requests, and check copies, etc.
- Servicing of IRA accounts and transactions.
- Respond to inquiries from branches and counsel members in addition to internal departments for deposit related products and services that are in compliant with the general processing policies and procedures. Make exceptions, develop solutions, or offer alternatives when dealing with complex situations.
- Provides assistance to staff, conducts account research, identify and correct errors within transactions and work to ensure policy and procedures adherence.
- Handles multiple tasks simultaneously with a high degree of accuracy.
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