Career Advisor, Workforce Development and Refugee Service
4 weeks ago
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA’s comprehensive Workforce Development and Refugee Services programs annually provide over 3,800 low-income community members with employment, education, training, benefits access, financial literacy, and English language services.
Position: Career Advisor
Reports To: Program Manager
Location: 955 Flatbush Ave, 4th floor Brooklyn NY 11226
What The Career Advisor Does:
- Assist clients to identify and achieve realistic goals, exploring their unique processing styles and ingrained habits/beliefs, as well as creating actionable steps to meet their goals.
- Partner with clients to improve areas of personal development including; executive function concerns, time-management, motivation, stress management, and decision-making
- Recommend and implement strategies to persuade clients to fully participate in their own education/employment placement and retention process.
- Conduct initial intake and assessment of clients and/or clients' families' situations and needs, including skill levels, prior work experience, employability, interests, aptitudes, support service’s needs, family and medical history, and individual development needs.
- Clearly communicate to clients the purpose and structure of the program, as well as expectations about benefits and responsibilities.
- Coach clients to achieve income, credit score and assets increase, savings goals, and debt reductions. Create and maintain client files.
- Actively seek documentation for retentions, education upgrades and financial counseling as proof client’s outcomes for monthly reporting.
- Collect and submit all documentation regarding client and contract outcomes.
- In collaboration with clients, prepare Individual Employment Plan for each client, identifying employment goal, interim achievement objectives, and services.
- Communicate with CAMBA colleagues, etc. regarding apparent barriers to client success (e.g., child daycare needs, possible health/housing issues, etc.)
- Understand all aspects of contract requirements and services definitions.
- Plan and facilitate orientations and assessments.
- Analyze results of education/career assessment instruments.
- Review results and analyses with clients.
- Advise clients regarding realistic career/employment goals and the education/training necessary to attain them.
- Administer evaluation tests and/or assessment instruments.
- Monitor clients' progress toward their goals through the employment retention period, and documents progress.
- Act as client liaison/client advocate, both within CAMBA and/or with outside organizations, regarding such matters as education, healthcare, housing, immigration issues, legal issues, etc.
- Provide all required information for weekly/monthly/quarterly/annual reports.
- Facilitate group workshops/peer support groups regarding all relevant topics.
- Administer evaluation tests and/or assessment instruments.
- Monitor client progress in classroom and address negative behavior patterns (e.g., lateness).
- Participate in marketing/outreach/assessment activities for various programs.
- Represent CAMBA at community meetings and forums, as needed.
- Assist clients and/or their families in completing applications for government programs and in processing these applications with appropriate agencies.
Minimum Education/Experience Required:
- Associate or Bachelor’s degree (B.A.) and/or one (1) year of relevant experience.
Other Requirements:
- Human, social services experience.
- Excellent written & verbal communication, and interpersonal skills.
- Proficiency in Outlook, Word, and Excel & Literacy in other Microsoft Office Suite products.
- Strong organizational skills and attention to detail, ability adapt in a fast-paced environment while meeting deadlines.
- Networking capabilities.
Compensation: $55,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
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