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Sales Assistant

4 months ago

Saint Paul, United States Great Lakes Mgmt Co Full time
Job DescriptionJob Description

Job Objective(s):

  • The Sales Assistant/Outreach Director is instrumental in driving sales performance by supporting the Director of Sales in achieving sales objectives and enhancing the resident experience.
  • This dynamic role encompasses outreach, sales engagement, customer relationship management, and coordinating events.

Job Responsibilities and Duties

  • Connect with local healthcare providers, senior organizations, and community groups (hospitals, clinics, physicians, social workers, community centers).
  • Create personalized outreach like educational seminars, informational luncheons, and regular meetings.
  • Inform referral sources about services, amenities, and improvements with educational materials.
  • Host joint events with medical and community organizations (educational, social, or health-focused).
  • Solicit and use feedback from referral sources to enhance services and referral processes.
  • Acknowledge key referral sources through appreciation events or recognition programs.
  • Conduct needs assessments with priority accounts for sales opportunities.
  • Document client interactions in Hubspot.
  • Research competitors for pricing and incentives.
  • Update referral networks on unit availability.
  • Oversee final apartment inspections.
  • Arrange welcome gifts with handwritten notes.
  • Guide new residents and families with community tours.
  • Update referral sources on new resident transitions and status.
  • Manage inquiries and confirmations post-marketing campaigns.
  • Assist in event setup, breakdown, and attendee engagement.
  • Respond to inquiries from reserved families.
  • Manage new leads and incoming calls during DOS unavailability.
  • Provide secondary tours and accommodate walk-ins if DOS is unavailable.
  • Support DOS during scheduled tours with a strategic presence.
Qualifications:
  • Excellent communication and organizational skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Professional and friendly demeanor.
  • Experience in a senior living or similar environment is a plus.