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Customer Service Representative

2 months ago

Royal Oak, United States Michael Lantzy - State Farm Agent Full time $40,000 - $60,000
Job DescriptionJob DescriptionBenefits:
  • Health insurance
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Working with existing customers to maintain high levels of satisfaction with their State Farm products and services. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish and develop existing customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...

  • Salary
  • Commission and Bonus
  • Paid time off (vacation and personal/sick days)
  • Group Medical, Dental, and Vision
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Experience in a variety of computer applications, particularly Windows
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casualty license (must have currently)
  • Life and Health license (must have currently)
  • Bachelor's degree preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.