Call Center Agent

1 week ago

Minneapolis, United States PRO Management LLC Full time
Job DescriptionJob DescriptionSalary: $23.60 - $27.05 Hourly

We are seeking a highly motivated and reliable Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing outstanding customer service and support to our clients.


In this role, you will be responsible for answering incoming calls, listening to customer inquiries, and providing accurate and timely responses. You will also handle customer complaints and ensure that they are resolved efficiently and to the satisfaction of the customer. Additionally, you will be responsible for maintaining thorough and accurate records of customer interactions and transactions.


To succeed in this role, you must have excellent communication skills, both verbal and written, as well as strong problem-solving abilities. You should be detail-oriented, organized, and able to work well under pressure.


Responsibilities


  • Answer incoming calls and respond to customer inquiries in a professional and courteous manner
  • Provide accurate and timely information to customers
  • Resolve customer complaints and concerns to the satisfaction of the customer
  • Record customer interactions and transactions accurately
  • Identify and escalate priority issues to the appropriate team or individual
  • Follow up on customer interactions as needed
  • Achieve and maintain performance targets


Requirements


  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities
  • Detail-oriented and organized
  • Ability to work well under pressure
  • Previous customer service experience preferred
  • Proficient in using computers and various software applications
  • Ability to multitask and prioritize responsibilities
  • High school diploma or equivalent required


Benefits

 

  • Competitive salary
  • Health insurance options
  • Retirement savings plan
  • Paid time off
  • Career development opportunities

remote work

  • Airport Coordination Center Agent

    3 weeks ago

    Minneapolis, Minnesota, United States Sun Country Airlines Full time

    Are you looking for a new career journey? When you come onboard at Sun Country Airlines, you're joining a dynamic team that operates a new breed of hybrid low-cost carrier based in Minnesota with flights spanning across North America, Mexico and the Caribbean. Join our fast-growing airline that operates a diversified network including scheduled passenger...

  • Airport Coordination Center Agent

    3 weeks ago

    Minneapolis, United States Sun Country Airlines Full time

    Description Are you looking for a new career journey? When you come onboard at Sun Country Airlines, you're joining a dynamic team that operates a new breed of hybrid low-cost carrier based in Minnesota with flights spanning across North America, Mexico and the Caribbean. Join our fast-growing airline that operates a diversified network including scheduled...

  • Airport Coordination Center Agent

    4 weeks ago

    Minneapolis, United States Sun Country Airlines Full time

    Description Are you looking for a new career journey? When you come onboard at Sun Country Airlines, you're joining a dynamic team that operates a new breed of hybrid low-cost carrier based in Minnesota with flights spanning across North America, Mexico and the Caribbean. Join our fast-growing airline that operates a diversified network including scheduled...

  • Airport Coordination Center Agent

    4 weeks ago

    Minneapolis, Minnesota, United States Sun Country Airlines Full time

    Are you looking for a new career journey? When you come onboard at Sun Country Airlines, you're joining a dynamic team that operates a new breed of hybrid low-cost carrier based in Minnesota with flights spanning across North America, Mexico and the Caribbean. Join our fast-growing airline that operates a diversified network including scheduled passenger...

  • Call Center

    1 month ago

    Minneapolis, United States SEEK CareersStaffing Full time

    HIRING IMMEDIATLEY!!! OFFICE CALL CENTER SEEK Careers/Staffing has partnered with a client in search of Telephone Interviewers to help recruit participants for exciting Market Research studies. The ideal candidate will have experience working in a fast-paced environment in a call center setting. Executive Interviewers must possess a professional,...

  • Call Center

    1 month ago

    Minneapolis, United States SEEK Careers Staffing Full time

    Job DescriptionJob DescriptionHIRING IMMEDIATLEY!!! OFFICE CALL CENTERSEEK Careers/Staffing has partnered with a client in search of Telephone Interviewers to help recruit participants for exciting Market Research studies. The ideal candidate will have experience working in a fast-paced environment in a call center setting. Executive Interviewers must...

  • Service Center Representative, Rehabilitation Call Center

    7 days ago

    Minneapolis, United States HealthPartners Full time

    Job Description Park Nicollet is looking to hire a Service Center Representative to join our Rehab Call Center team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary work of the Service Center Representative will be dedicated to managing and...

  • Service Center Representative, Rehabilitation Call Center

    2 weeks ago

    Minneapolis, United States Healthpartners Full time

    Job DescriptionPark Nicollet is looking to hire a Service Center Representative to join our Rehab Call Center team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.The primary work of the Service Center Representative will be dedicated to managing and responding...

  • Automotive Call Center Representative

    2 months ago

    Minneapolis, United States Sears Imported Autos Inc. Full time

    Job DescriptionJob DescriptionSears Imported Autos is currently seeking enthusiastic individuals to join our Service Department Call Center as Customer Service Representatives. As the first point of contact for our valued customers, you will play a vital role in ensuring exceptional service experiences. We are looking for candidates who possess excellent...

  • Collections Agent

    2 months ago

    Minneapolis, United States Radius Global Solutions LLC Full time

    Job DescriptionJob DescriptionCOME GROW WITH US!Excellent Promotion Opportunities!Radius Global Solutions is currently hiring Collectors/Call Center Agents to join our Team. APPLY TODAY to become part of a growing team and to start earning UNLIMITED income!Qualifications:• Previous experience in Customer Service, Retail, Call Centers, Collections, Sales...

  • Collections Agent

    3 weeks ago

    Minneapolis, United States Radius Global Solutions LLC Full time

    Job DescriptionJob DescriptionCOME GROW WITH US!Excellent Promotion Opportunities!Radius Global Solutions is currently hiring Collectors/Call Center Agents to join our Team. APPLY TODAY to become part of a growing team and to start earning UNLIMITED income!Qualifications:• Previous experience in Customer Service, Retail, Call Centers, Collections, Sales...

  • Collections Agent

    2 weeks ago

    Minneapolis, United States Radius Global Solutions LLC Full time

    Job DescriptionJob DescriptionCOME GROW WITH US!Excellent Promotion Opportunities!Radius Global Solutions is currently hiring Collectors/Call Center Agents to join our Team. APPLY TODAY to become part of a growing team and to start earning UNLIMITED income!Qualifications:• Previous experience in Customer Service, Retail, Call Centers, Collections, Sales...

  • Call Center Operator Nutrition Services

    5 days ago

    Minneapolis, Minnesota, United States Allina Health Full time

    Job Title: Dietary Call Center RepresentativeWelcome to our team at the Nutrition Services Call Center! Below are the details of the job:Number of Job Openings Available: 1Department: Nutrition Services Call CenterShift: Day/EveningShift Length: Variable shift length, 8 Hours Per WeekUnion Contract: SEIU-4-Abbott Northwestern Service WorkersWeekend Rotation:...

  • Scheduling Call Center Representative

    4 weeks ago

    Minneapolis, Minnesota, United States i-Health Full time

    The Scheduling Call Center Representative / Patient Intake Services Specialist is responsible for the registration and scheduling of Twin Cities Orthopedics patients while maintaining excellent customer service.Hours are Mondays 8:00am-5:00pm, Tuesday - Friday - 8:30am-5:00pm at our New TCO Bloomington location. Mandatory in office training for 6 months,...

  • Scheduling Call Center Representative

    2 months ago

    Minneapolis, Minnesota, United States i-Health Full time

    The Scheduling Call Center Representative / Patient Intake Services Specialist is responsible for the registration and scheduling of Twin Cities Orthopedics patients while maintaining excellent customer service.Hours are Monday through Friday 8:30am - 5pm at our New TCO Bloomington location. Mandatory in office training for 6 months, remote work after...

  • Scheduling Call Center Representative

    3 weeks ago

    Minneapolis, Minnesota, United States i-Health Full time

    The Scheduling Call Center Representative / Patient Intake Services Specialist is responsible for the registration and scheduling of Twin Cities Orthopedics patients while maintaining excellent customer service.Hours are Mondays 8:00am-5:00pm, Tuesday - Friday - 8:30am-5:00pm at our New TCO Bloomington location. Mandatory in office training for 6 months,...

  • Call Center Representative-Bloomington, MN

    2 months ago

    Minneapolis, United States Magnolia River Full time

    Storti Quality provides critical infrastructure and inspection services to major utilities throughout the U.S. The Call Center Rep will be responsible for working in our Bloomington, Minnesotacall center that helps with scheduling and record keeping of customer appointments. This is a great opportunity for entry level candidates looking to get started in the...

  • Virtual Sales Agent

    3 days ago

    Minneapolis, United States The Prugar Agency Full time

    Job DescriptionJob DescriptionThe Prugar Agency specializes in protecting families with Term Life, Whole Life, Mortgage Protection, Annuities, Index Universal Life, and more.  With our proven system and leads system, there is no cold calling required.Characteristics we ARE looking for:Currently have a Life Insurance license or are willing to obtain...

  • Call Center Operator Nutrition Services

    4 weeks ago

    Minneapolis, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:May 02, 2024Department:16008300 Nutrition Services Call CenterShift:Day/Evening (United States of America)Shift Length:Variable shift lengthHours Per Week:8Union Contract:SEIU-4-Abbott Northwestern Service WorkersWeekend Rotation: Every OtherJob Summary:The Dietary Call Center Representative assists patients and...

  • Call Center Operator Nutrition Services

    3 weeks ago

    Minneapolis, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:May 02, 2024Department:16008300 Nutrition Services Call CenterShift:Day/Evening (United States of America)Shift Length:Variable shift lengthHours Per Week:8Union Contract:SEIU-4-Abbott Northwestern Service WorkersWeekend Rotation: Every OtherJob Summary:The Dietary Call Center Representative assists patients and...