Call Center Representative-Bloomington, MN

2 weeks ago

Minneapolis, United States Magnolia River Full time

Storti Quality provides critical infrastructure and inspection services to major utilities throughout the U.S. The Call Center Rep will be responsible for working in our Bloomington, Minnesotacall center that helps with scheduling and record keeping of customer appointments. This is a great opportunity for entry level candidates looking to get started in the customer service field.

Hopefully you are interested in learning more, but before we provide some more details, we would like to explain who Magnolia River is

Magnolia River Services, Inc. (Magnolia River) was founded in 2000 and is headquartered in Decatur, Alabama. Magnolia River is an engineering, inspection, GIS, software, and consulting company focused on the utilities, oil and gas, water, and pipeline infrastructure industries.

Compensation for this role is $20/hr

This role does not offer remote work.

Responsibilities of the Call Center Rep:

  • Answer inbound calls from customers looking to schedule appointments.
  • Make outbound calls to set up appointments.
  • Responds to customer requests within established timelines in order to maintain service level expectations and deliver quality service to customers.
  • Accurately track scheduling information on Excel Spreadsheets.
  • Communicate with service technicians to ensure they arrive at proper location to perform work.
  • Maintains confidentiality of customer's nonpublic information.
  • Provides written and verbal responses to customer inquiries as needed.
  • Additional job duties as assigned. Able to demonstrate a willingness to learn
  • Computer proficiency is essential.
  • Able to adhere to schedules, multitask, and meet deadlines.
  • Demonstrates excellent listening and customer service skill.
  • Professional communication skills (both verbal and written).
  • Able to work in a fast-paced team environment.
  • Able to handle conflict and an ability to diffuse upset customers.
Requirements of the Call Center Rep:
  • Bilingual (Spanish and English) Required
  • 3 years of customer service-related experience in a high volume call environment
  • Strong Microsoft Excel experience
  • Strong Outlook experience
  • Ability to learn new technologies and systems easily
  • Solid work history and tenure
  • Highschool diploma required
PERKS
  • Weekly incentive bonuses
Benefits
  • We offer health, dental, vision, life, and more as a comprehensive benefits package
  • Paid time off
Schedule
  • Monday - Friday; Opportunity for OT with a rotating Saturday schedule


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Customer Experience Center Representative Bloomington, MN Full Time Regular

    2 weeks ago

    Minneapolis, United States Midwest Dental Group Full time

    X Customer Experience Center Representative Position in Bloomington, MN **Customer Experience Center Representative Position in Bloomington, MN** **Full Time Regular - Posted 5 days ago** **Overview** This position is responsible for effectively responding inbound new and current patient calls for Smile Brands Inc.s affiliated offices and schedule first...

  • Call Center

    2 weeks ago

    Minneapolis, United States SEEK Careers Staffing Full time

    Job DescriptionJob DescriptionHIRING IMMEDIATLEY!!! OFFICE CALL CENTERSEEK Careers/Staffing has partnered with a client in search of Telephone Interviewers to help recruit participants for exciting Market Research studies. The ideal candidate will have experience working in a fast-paced environment in a call center setting. Executive Interviewers must...

  • Call Center

    1 day ago

    Minneapolis, United States SEEK CareersStaffing Full time

    HIRING IMMEDIATLEY!!! OFFICE CALL CENTER SEEK Careers/Staffing has partnered with a client in search of Telephone Interviewers to help recruit participants for exciting Market Research studies. The ideal candidate will have experience working in a fast-paced environment in a call center setting. Executive Interviewers must possess a professional,...

  • Senior HVAC Installation Technician

    1 week ago

    Minneapolis, United States Bloomington Heating & Air Full time

    Job DescriptionJob DescriptionAre you ready to take your heating and cooling expertise to new heights? Bloomington Heating & Air in Bloomington, MN is seeking a full-time Senior HVAC Installation Technician to lead our team to victory! Enjoy competitive pay ranging from $30 to $40 per hour, plus excellent benefits like health, dental, vision, PTO, 401(k)...

  • Scheduling Call Center Representative

    3 days ago

    Minneapolis, Minnesota, United States i-Health Full time

    The Scheduling Call Center Representative / Patient Intake Services Specialist is responsible for the registration and scheduling of Twin Cities Orthopedics patients while maintaining excellent customer service.Hours are Monday through Friday 8:30am - 5pm at our New TCO Bloomington location. Mandatory in office training for 6 months, remote work after...

  • Scheduling Call Center Representative

    2 weeks ago

    Minneapolis, Minnesota, United States i-Health Full time

    The Scheduling Call Center Representative / Patient Intake Services Specialist is responsible for the registration and scheduling of Twin Cities Orthopedics patients while maintaining excellent customer service.Hours are Monday through Friday 8:30am - 5pm at our New TCO Bloomington location. Mandatory in office training for 6 months, remote work after...

  • Massage Therapist

    2 weeks ago

    Minneapolis, United States BLOOMINGTON WELLNESS CENTER, PA Full time

    Job DescriptionJob DescriptionBloomington Wellness Center Seeks Massage Therapist!

  • Automotive Call Center Representative

    3 weeks ago

    Minneapolis, United States Sears Imported Autos Inc. Full time

    Job DescriptionJob DescriptionSears Imported Autos is currently seeking enthusiastic individuals to join our Service Department Call Center as Customer Service Representatives. As the first point of contact for our valued customers, you will play a vital role in ensuring exceptional service experiences. We are looking for candidates who possess excellent...

  • Automotive Call Center Representative

    5 days ago

    Minneapolis, United States Sears Imported Autos Inc. Full time

    Job DescriptionJob DescriptionSears Imported Autos is currently seeking enthusiastic individuals to join our Service Department Call Center as Customer Service Representatives. As the first point of contact for our valued customers, you will play a vital role in ensuring exceptional service experiences. We are looking for candidates who possess excellent...

  • Scheduling Call Center Representative

    2 weeks ago

    Minneapolis, United States i-Health Full time

    Description The Scheduling Call Center Representative / Patient Intake Services Specialist is responsible for the registration and scheduling of Twin Cities Orthopedics patients while maintaining excellent customer service. Hours are Monday through Friday 8:30am - 5pm at our New TCO Bloomington location. Mandatory in office training for 6 months, remote work...

  • Scheduling Call Center Representative

    2 weeks ago

    Minneapolis, United States Twin Cities Orthopedics Full time

    The Scheduling Call Center Representative / Patient Intake Services Specialist is responsible for the registration and scheduling of Twin Cities Orthopedics patients while maintaining excellent customer service. Hours are Monday through Friday 8:30am - 5pm at our New TCO Bloomington location. Mandatory in office training for 6 months, remote work after...

  • Scheduling Call Center Representative

    4 days ago

    Minneapolis, United States Twin Cities Orthopedics Full time

    The Scheduling Call Center Representative / Patient Intake Services Specialist is responsible for the registration and scheduling of Twin Cities Orthopedics patients while maintaining excellent customer service. Hours are Monday through Friday 8:30am - 5pm at our New TCO Bloomington location. Mandatory in office training for 6 months, remote work after...

  • Scheduling Call Center Representative

    1 day ago

    Minneapolis, United States i-Health Full time

    Description The Scheduling Call Center Representative / Patient Intake Services Specialist is responsible for the registration and scheduling of Twin Cities Orthopedics patients while maintaining excellent customer service. Hours are Monday through Friday 8:30am - 5pm at our New TCO Bloomington location. Mandatory in office training for 6 months, remote work...

  • call center representative>

    1 day ago

    Minneapolis, United States Randstad Full time

    Randstad - JobID: call-center-representative_minneapolis [Customer Service / Office Clerk / Data Entry] Randstad is currently recruiting for Call Center Rep positions for a local and established company. Permanent and temporary placement available. Responsibilities include handling a high volume of inbound and outbound customer service calls, entering...

  • FOOTBALL STAFF

    6 days ago

    Minneapolis, MN 55431, USA, United States Bloomington, MN Public Schools Full time

    Description:Multiple Positions- Asst Varsity and Lower Level CandidatesSalary:Seasonal StipendJob Summary:General Duties1. Has knowledge of and background in the assigned sport.2. Strong communication and interpersonal skills as applied to interaction with coworkers, supervisor,parents, community members, and students.3. Responsible for all matters...

  • Client Servicing Representative

    3 weeks ago

    Minneapolis, United States Carlson Capital Management Full time

    Job DescriptionJob DescriptionSalary: At Carlson Capital Management (CCM), we deliver a fully integrated, client-centered wealth management experience that exemplifies superior care and upholds the industry’s highest fiduciary standards. Our employee-owned firm offers customized investment, estate, tax, retirement, insurance, and philanthropic planning to...

  • Home Remodeling Assistant

    2 weeks ago

    Minneapolis, United States Kitchen Tune-Up Bloomington, MN Full time

    Job DescriptionJob DescriptionThis is a temporary job.Kitchen Tune-Up Bloomington is seeking a Home Remodel Assistant to work on home remodeling projects.Duties & Responsibilities:Arrive to warehouse on timeFollow instructions given by project managerKeep work area clean and orderly and clean up dailyCommunicate with project manager daily about progressWork...

  • Home Remodel Installer Assistant

    2 weeks ago

    Minneapolis, United States Kitchen Tune-Up Bloomington, MN Full time

    Job DescriptionJob DescriptionThis is a temporary job.Kitchen Tune-Up Bloomington is seeking a Home Remodel Installer Assistant to work on home remodeling projects.Duties & Responsibilities:Arrive to warehouse on timeFollow instructions given by project managerKeep work area clean and orderly and clean up dailyCommunicate with project manager daily about...

  • ASSISTANT CHEER COACH

    6 days ago

    Minneapolis, MN 55431, USA, United States Bloomington, MN Public Schools Full time

    Position TypesFall Cheer Sideline Asst. CoachLocationKennedy High SchoolSeason DatesFallPracticesMonday - SaturdayJob Duties and ResponsibilitiesGeneral Duties* Has knowledge of and background in the assigned sport.* Strong communication and interpersonal skills as applied to interaction with coworkers, supervisor, parents, community members, and students.*...

  • Home Remodel Technician

    3 weeks ago

    Minneapolis, United States Kitchen Tune-Up Bloomington, MN Full time

    Job DescriptionJob DescriptionKitchen Tune-Up Bloomington is seeking a Technician to work on home remodeling projects.PAY IS $30/HRWhy Work for Kitchen Tune-UpMon-Fri business hoursTools providedOngoing training and coaching providedWe are a high quality company with an excellent reputationDuties & ResponsibilitiesArrive to warehouse on timeFollow...