Current jobs related to Client Project manager - Wilmington - Securly

  • Project Manager/Client Liaison

    17 hours ago

    Wilmington, North Carolina, United States TransPerfect Full time

    About the RoleWe are seeking a highly skilled and motivated Client Services Associate/Project Coordinator to join our team at TransPerfect. As a key member of our client-facing team, you will be responsible for providing exceptional support to our clients, managing and coordinating the completion of all language projects, and ensuring the highest quality of...

  • Client Success Project Manager

    3 months ago

    Wilmington, United States ATAVAS, INC Full time

    Job DescriptionJob DescriptionJob purposeClient Success Project Managers (CSMs) serve as the voice of the company. CSMs understand each client’s unique needs and business challenges and formulate and sell compelling multi-disciplinary solutions. CSMs serve as the bridge between the company's' clients and project delivery teams through collaboration...

  • Client Success Manager

    2 weeks ago

    Wilmington, United States Lenders Cooperative Full time

    Job DescriptionJob DescriptionSTG’s Lenders Cooperative division is a fast-paced and growing technology solution for financial institutions across the U.S. We have a career opportunity for a Client Success Manager to deliver a highly personable and results-driven experience to Lenders Cooperative Loan Origination System (LOS) clients. The Client Success...

  • Client Support Project Coordinator

    3 days ago

    Wilmington, Delaware, United States Connection Full time

    About the Role:We are excited to present an opportunity for a Project Support Coordinator within our organization. This role is integral to ensuring smooth operations and effective communication between our clients, service partners, and project teams.What We Do:At Connection, we specialize in bridging the gap between technology and its users. Our mission is...

  • Project Manager

    1 month ago

    Wilmington, United States Indegene Full time

    We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion,...

  • Project Manager

    1 month ago

    Wilmington, United States Indegene Full time

    We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion,...

  • Project Manager

    4 days ago

    Wilmington, United States Thomas Construction Group Full time

    About Thomas Thomas Construction Group is an innovative, full-service general contractor achieving 100% client satisfaction and specializing in early design phase construction management for building corporate commercial, healthcare, senior living, multi-family, and continuing care facilities.RelationshipsReports to - Project Executive or Senior Project...

  • Project Manager

    3 days ago

    Wilmington, United States Thomas Construction Group Full time

    About Thomas Thomas Construction Group is an innovative, full-service general contractor achieving 100% client satisfaction and specializing in early design phase construction management for building corporate commercial, healthcare, senior living, multi-family, and continuing care facilities.RelationshipsReports to - Project Executive or Senior Project...

  • Project Manager

    2 months ago

    Wilmington, United States Sobieski Full time

    Job DescriptionJob DescriptionCommercial Project ManagerJ.F. Sobieski Mechanical Contractors, Inc. of Newark, DE is looking to hire a full-time Commercial Project Manager. Are you interested in a career with a growing company and supportive team? Would you like to work for a company that can offer you a combination of private-industry and rate jobs for more...

  • Project Manager

    2 months ago

    Wilmington, United States Sobieski Services Full time

    Commercial Project ManagerJ.F. Sobieski Mechanical Contractors, Inc. of Newark, DE is looking to hire a full-time Commercial Project Manager. Are you interested in a career with a growing company and supportive team? Would you like to work for a company that can offer you a combination of private-industry and rate jobs for more stable employment? If so,...

  • Senior Project Manager

    1 month ago

    Wilmington, North Carolina, United States Mace Full time

    Position status: This opportunity is for a secured role that is due to commence in June subject to approval. If you would like to be considered as we progress with this position, please click to apply. At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our...

  • Senior Project Manager

    3 months ago

    Wilmington, United States Terracon Full time

    Job Description General Responsibilities: Manage all aspects of materials engineering projects to ensure that it is safely completed on time and within scope and budget. Responsible for completing the project as per its contracted scope; monitor progress and performance against the project plan. Troubleshoot and recommend or resolve operational problems...

  • Project Manager

    5 days ago

    Wilmington, United States Headwater Environmental, Inc. Full time

    Company DescriptionHeadwater Environmental, Inc. (Headwater), founded in August 2014, focuses on transactional-based environmental consulting (Phase I/II ESAs, Wetland/Stream/Endangered Species Assessments, Brownfield sites, etc.). Based in Wilmington and Asheville, North Carolina, Headwater guides projects through environmental due diligence processes for...

  • Project Manager

    5 days ago

    Wilmington, United States Headwater Environmental, Inc. Full time

    Company DescriptionHeadwater Environmental, Inc. (Headwater), founded in August 2014, focuses on transactional-based environmental consulting (Phase I/II ESAs, Wetland/Stream/Endangered Species Assessments, Brownfield sites, etc.). Based in Wilmington and Asheville, North Carolina, Headwater guides projects through environmental due diligence processes for...

  • Project Manager

    3 months ago

    Wilmington, United States SERVPRO of FJM Enterprises, Inc.ABOJ, LLCJDM Enterprises, Inc Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceCompany carCompetitive salaryHealth insuranceTraining & development We offer:Salary PLUS commission & bonusesCompany VehicleCompany PhoneContinued Training & CertificationsAs the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned...

  • Civil Project Manager

    1 week ago

    Wilmington, North Carolina, United States DiMaio Concrete & Construction Full time

    Company OverviewDiMaio Concrete & Construction stands as a premier provider of commercial concrete solutions, renowned for our commitment to quality and client satisfaction. Our dedicated team excels in delivering expert craftsmanship across a diverse range of commercial projects, ensuring safety and compliance with industry standards while fostering...

  • Construction Project Manager

    3 days ago

    Wilmington, Delaware, United States Jobot Full time

    About the CompanyLeading Heavy Civil and Marine Construction FirmOur client is a premier contractor specializing in Heavy Highway, Paving, and Utility projects, with a strong presence throughout the North East corridor.Company ReputationWith over 40 years of successful project execution, including large-scale undertakings exceeding $250 million, we pride...

  • Project Manager

    4 weeks ago

    Wilmington, United States Diverzify Full time

    Job DescriptionJob DescriptionDescription:A few things about us…Welcome to our company! We’re the largest and most respected commercial flooring installation service company in the industry, with 52 locations across the US and a team of nearly 2,100. Our innovative vision and partnerships with top companies set us apart. Working here means joining a fun...

  • Project Manager

    2 weeks ago

    Wilmington, United States CSC Full time

    Project Manager  Hybrid Work Model Wilmington, DE Monday to Friday, 8:00am-5:00pm Position Summary: At CSC, we’re not just looking for a Project Manager, we’re seeking a Project Catalyst who will be the heartbeat of our Regulatory Technology team. We believe that projects are more than just timelines and deliverables—they’re about people, passion,...

  • Senior Project Manager

    7 days ago

    Wilmington, United States Alexander Rose International Full time

    AboutAlexander Rose International are partnered with a top Southeast General Contractor in the search for a Senior Project Manager who has experience in the Healthcare market sector with project valuations in excess of $20M+.What You Will DoLead in the development of high-performance teams through supervision, training, coaching, and mentoring and serving as...

Client Project manager

2 months ago

Wilmington, United States Securly Full time
Job DescriptionJob Description

Company Overview
Securly, Inc. is the pioneering leader in AI-driven student safety and wellness solutions for K-12 schools. Our award-winning technology safeguards over 20 million students across 20,000 schools globally, continuously raising industry standards. Recognized as an EdTech Product of the Year and a Top Place to Work, we are driven by our mission to create safer, more supportive educational environments through innovation.

Job Summary:
As a Client Project Manager/Implementation Specialist at Securly, Inc., you will play a crucial role in ensuring the successful implementation and adoption of our Pass and Flex products, in K-12 schools. Reporting to the Director of Client Support, you will manage end-to-end implementation projects, provide ongoing client support, assist in product development, and support the sales process. This role requires a unique blend of project management expertise, technical acumen, and client relationship skills to drive client satisfaction and product adoption.

Key Responsibilities:

  • Project Management: Develop and manage comprehensive implementation plans for new clients, coordinating between client teams, internal technical teams, and other resources.
  • Client Support: Resolve client support tickets efficiently, coordinating with necessary teams to ensure client satisfaction.
  • Product Development Support: Assist Product Managers in testing new features, providing user documentation, and offering valuable user feedback.
  • Sales Support: Conduct product demonstrations for prospects and support the sales team during the pre-sales process.
  • Process Improvement: Continuously identify and implement improvements to the implementation and support processes.
  • Reporting and Analysis: Generate regular reports on project status, client health, and key metrics for leadership decision-making.
  • Cross-functional Collaboration: Work closely with sales, technical, and customer success teams to ensure smooth handoffs and consistent client experiences.
  • Training and Enablement: Develop and deliver training materials and sessions for clients to ensure effective use of Securly's solutions.

Performance Objectives:

  • First 30 Days: Complete comprehensive training on Securly's products and implementation processes. Shadow existing projects and begin assisting with client support tickets.
  • First 90 Days: Take full ownership of new client implementation projects. Resolve client support tickets independently. Conduct product demonstrations for the sales team.
  • First 6 Months: Successfully completed numerous client implementations with high satisfaction rates (>90% client satisfaction score). Reduce average ticket resolution time by 15-20%. Contribute to at least 2 product development initiatives.
  • First Year: Manage an entire portfolio of ongoing client relationships, maintaining a 95% or higher client retention rate. Lead or partake in cross-functional initiatives to optimize the implementation process. Achieve a personal Net Promoter Score (NPS) of 8+ from clients and internal stakeholders.

Skills and Qualifications:

  • Grit, Resilience, and Work Ethic: Ability to persevere through challenges and consistently deliver high-quality work.
  • Influential Communication, presentation, and Client Relationship Management: Skill in conveying information effectively and persuasively to a diverse audience and skills in building strong client relationships
  • Project Management Excellence and Time Management: Proficiency in planning and executing complex projects while managing multiple priorities.
  • Technical Proficiency and Product Knowledge: Deep understanding of Securly's products and implementation technicalities.
  • Problem-Solving and Adaptability: Capacity to resolve complex issues and adapt to changing circumstances.
  • Goal Orientation and Strategic Thinking: Ability to set ambitious goals and align implementation strategies with long-term objectives.
  • Cross-functional Collaboration and Emotional Intelligence: Skill in working effectively across teams while managing emotions and relationships.
  • Growth Mindset and Continuous Learning: Commitment to ongoing skill development and process improvement.
  • Educational Industry & product Knowledge with technical proficiency: ability/previous similar evidence to highly support that can Deeply understand Securly's products and implementation technicalities and clients.

Wellness & Benefits Overview

At Securly, we prioritize the holistic well-being of our employees, recognizing that a healthy work-life balance, mental nourishment, and physical wellness are key to professional satisfaction and personal happiness. Our comprehensive benefits package is designed to support every aspect of our team members' lives:

  • Competitive Compensation: We offer a robust salary structure complemented by performance incentives to reward your hard work and dedication.
  • Health and Well-being: Our extensive benefits package includes top-tier health, dental, and vision insurance, supported by a company-sponsored 401(k) match, ensuring your financial security today and into retirement.
  • Parental Leave: We support new parents with 12 weeks of fully paid parental leave, giving you precious time to bond with your newborn or newly adopted child without financial worry.
  • Flexible Time Off: Enjoy the freedom of unlimited vacation, over eight paid holidays, and special summer Friday half-days. We also provide a full week of paid leave at year-end, encouraging you to rejuvenate and spend quality time with loved ones.
  • Professional Growth: Fuel your career growth with a $1,000 annual stipend for professional development, fostering a growth mindset and continuous learning.
  • Remote-First Culture: Our remote-first approach promotes a flexible working environment, helping you maintain a healthy balance between your professional responsibilities and personal life.

Together, we strive to create an environment that nurtures your entire well-being, supporting you in achieving both your professional goals and personal aspirations.

Commitment to Diversity: Securly is an Equal Opportunity Employer. We cherish diversity and inclusion and invite qualified candidates from all backgrounds to join our community. Your unique perspective adds invaluable insight to our team.

#LI-remote
#LI-DO1