Golf Course and Resort Front Desk Agent

2 months ago

Park Rapids, United States Precision Lawn and Landscape Full time
Job DescriptionJob Description

About Us: Timberlane Resort and Bears Den Golf Course offer a unique blend of rustic charm and modern amenities, nestled in the picturesque countryside. Our resort and golf course are known for their exceptional guest service, beautiful landscapes, and a variety of recreational activities. We are seeking enthusiastic and dedicated individuals to join our team as Front Desk Agents, providing top-notch service to our valued guests.

Job Description: As a Front Desk Agents, you will be the first point of contact for our guests, playing a crucial role in delivering an outstanding experience. Your responsibilities will include:

  • Greeting and welcoming guests with a warm and friendly demeanor.
  • Checking guests in and out efficiently and accurately.
  • Managing reservations, both over the phone and in person.
  • Providing information about the resort, golf course, amenities, and local attractions.
  • Handling guest inquiries, requests, and complaints promptly and professionally.
  • Processing payments and maintaining accurate records.
  • Light cleaning / stocking of items.
  • Assisting with administrative tasks as needed.
  • Ensuring the front desk area is clean, organized, and presentable at all times.
  • Checking in and out golf carts for golfers, ensuring proper documentation and inspection of the carts before and after use.
  • Booking and managing tee times

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service or hospitality role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Proficient in basic computer applications (e.g., Microsoft Office).
  • Positive attitude and a team player mentality.
  • Ability to work flexible hours, including weekends and holidays
  • MUST be 18 years of age or older

Benefits:

  • Competitive hourly wage.
  • Employee discounts on resort amenities and golf course fees.
  • Opportunities for professional development and advancement.
  • Friendly and supportive work environment.
  • Beautiful work setting surrounded by nature.

How to Apply: If you are passionate about hospitality and enjoy working in a dynamic environment, we would love to hear from you Please send your resume and a brief cover letter outlining your suitability for the role to [email address] with the subject line "Front Desk Attendant Application."

Timberlane Resort and Bears Den Golf Course are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join our team and help us create unforgettable experiences for our guests at Timberlane Resort and Bears Den Golf Course



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