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System Administrator

2 months ago


Van Wert, United States ARK Behavioral Health Full time $64,000 - $85,000
Job DescriptionJob Description

Our mission. Ark Behavioral Health is a network of Drug and Alcohol Addiction Treatment Facilities that provide a variety of levels of care to those who are prepared to begin their journey toward recovery. Our commitment is unmatched and proven by offering a diverse set of clinical therapies, combined with a professional, caring staff and diverse treatment locations. We use a whole-patient approach built on a foundation of integrity, transparency, and compassion.


As the System Administrator you will use your technical knowledge to support and maintain our systems and networks that we use to run our group of Addiction Treatment Centers.

Responsibilities
● Responsible for the management, security, and reliable operation of our systems and networks:

  • KIPU (Or Familiar with EMR's)
    Salesforce
  • Telephony
  • Slack
  • Google Workspace
  • Microsoft 365


● Responsible for implementing automation and enhancements to our systems and processes
● Diagnosing and resolving hardware, software, networking, and system issues when they arise
● Research and implement new approaches to improve workflows within our systems by gaining buy-in from all departments involved (sales, marketing, admissions, etc)
● Provide documentation and technical specifications for planning and implementing new or
upgrades of IT infrastructure
● Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
● Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
● Install and upgrade computer components and software, manage virtual servers, and integrate automation processes across our systems
● Documenting any processes which employees need to follow to successfully work within our
computing system
● Identifies and eliminates security risks.
● Analyzes business requirements for IT needs and systems.

Qualifications
● Sound understanding of computer systems, networks, security, telecommunications, databases, and storage systems
● Ability to prioritize and manage a wide range of workloads with critical deadlines
● Experience with scripting and automation tools
● A proven track record of developing and implementing IT strategy and plans
● Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
● Experience administering server-side technology and networked computing systems
● Familiarity with SQL and database operations
● Availability outside of working hours to resolve emergency issues promptly
● Patient and professional demeanor, with a can-do attitude
● Solid working knowledge of all relevant coding languages and security protocols
● Excellent analytical and problem-solving skills

Experience: 3-5 years minimum
Bonus Skills:
  • basic experience with email forensics
  • Healthcare experience (major bonus here)
  • Automation
  • AI experience in the workplace
Bonus ++:
  • Someone close to Ohio, Michigan or Illinois area