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Assistant Office Manager

2 months ago

Las Vegas, United States Specialty Dental Brands Full time
Job DescriptionJob DescriptionDescription:

Assistant Manager:

· Partner with Senior Manager to ensure quality patient care

· Communicate needs within the office to senior manager (scheduling, doctor, patient, staff)

· Oversee all billing within their location

· Assist Senior Manager in hiring and training staff

· Provide direction to staff as needed

· Assist in payroll edits and approval

· Ensure consistent patient flow in the office

· Maintain point system (this is specific to our region)

· Assist in treatment coordination and surgery scheduling as needed

· Know and abide by the information in the Employee Manual

· Customer Service

· Provide Exceptional Phones Skills

· Properly Track Patient Correspondence and Use Chart Flags

· Schedule Appointments

· Create and Update Family Files

· Handle Patient Complaints

· Office Security

· Correlate Closing of the Month with Senior Manager

· Ensure Daily Deposits Get to the Bank

· Collect deposit slips from Financial Coordinator

· Verify deposit amount against Day Sheets

· Disciplinary Action

· Front Office Supplies

· Provide senior manager with “Office Supplies Needed”

· Pitney Bowes Machine (Add money)

· Daily Closing Reports

· Ensure All Claims Are Being Sent To Insurance Companies

· Staff Training

· Collect day sheets and turn in monthly

· Manage Employees use of Time clocks

· Make “Chores” (.doc) Assignments





Requirements:

Knowledge / Skills / Abilities

At least 1 year of ortho/dental admin experience is required

be self-motivated, organized, and have a positive attitude

possess great understanding of dental terminology

have excellent communication and written skills

have excellent public relations skills

work well with patients and team

be experienced in delivering high-level customer service

Committed to the position arriving on time daily and staying late as needed.

Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook

Bilingual Required


Benefits:

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

And more