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Human Resources Manager-California
2 months ago
- Handles employee complaints for assigned market through resolution.
- Provides coaching and counseling to employees and Management to resolve employee relations matters, including policy interpretation and application.
- Reviews and provides coaching on disciplinary actions and properly documenting employees to management team.
- Leads thorough and timely investigations, traveling to locations as needed. Documents and communicates recommendations and outcomes as appropriate including keeping all necessary records.
- Consults with VP of Human Resources as appropriate, and/or as directed by the CEO on personnel matters.
- Provides information to management and employees on benefits, and other services and programs available to them.
- Performs compliance activities and handles required reporting for assigned market or as required by HR leadership.
- Supports proactive management and tracking of State and Legislative regulatory changes that affect assigned market and maintains knowledge of industry trends.
- Supports HR projects as needed for assigned market or required by HR leadership.
- Reviews and analyzes system-wide employee and operational statistics for HR compliance and employee relation matters to identify trends and areas of potential escalation, and recommends interventions, as appropriate.
Other Duties
- Reviews and makes recommendations to HR leadership for improvement of Company's policies, procedures, and practices on personnel matters.
- Participates in administrative staff meetings and attends other meetings and seminars.
- Supports HR projects as needed or as required by HR leadership
Qualifications:
- Bachelor’s degree required.
- 3+ years of HR experience. 7 or more years of experience might be used in lieu of educational requirements.
- Professional Human Resources Certification preferred
- Previous experience in the restaurant/hospitality industry a plus
- Bilingual in English and Spanish a plus
- The ability to engage in reasoned dialogue on all issues, be flexible, and affect change.
- Ability to coach and partner effectively with business leaders to meet business objectives
- Strong employee relations skills and talent management experience
- Robust clients focus with outstanding judgment, critical thinking, and verbal and written skills.
- Solid organizational skills and attention to detail
- Professional and well organized
- Knowledge of Microsoft Office products
- Ability to travel to company locations as needed