Client Care Counselor at Magic of Paws
1 month ago
Join Our Team and Make a Difference in the Lives of Anxious Pets
At Magic of Paws, we're passionate about providing exceptional care tailored to anxious dogs and cats' unique needs. We're a growing team with a mission to create a calm and welcoming environment where pets can thrive. As a Client Care Counselor, you'll play a vital role in ensuring every pet parent and their furry friend receives personalized attention and support.
What You'll Do:
- Warmly welcome pet parents and their companions, ensuring a smooth check-in and check-out experience
- Be the friendly voice of Magic of Paws, answering calls, texts, and inquiries with a smile
- Keep our systems up-to-date with important pet information, ensuring every detail is captured
- Guide pet parents through our membership options, matching their needs with the perfect plan
- Handle any client concerns with empathy and professionalism, finding solutions that leave everyone happy
- Work collaboratively with the team to create a positive and supportive environment
Who You Are:
- A passionate animal lover with a knack for building relationships
- A tech-savvy communicator, comfortable juggling calls, texts, and computer tasks
- A team player who thrives in a collaborative environment
- Detail-oriented and organized, ensuring accuracy in every interaction
- Eager to learn and grow in the pet services industry
What We Offer:
- Competitive compensation and benefits, including an employee discount and retirement benefits through MERIT
- Bring your furry friend to work (space permitting) and enjoy a fun, pet-friendly environment
- Opportunities for growth and development, with most promotions coming from within
- The chance to make a real difference in the lives of anxious pets and their loving families
Available Shifts:
- Mondays 6am-2pm, 1pm-9pm
- Tuesdays 6am-2pm, 1pm-9pm
- Wednesdays 6am-2pm, 1pm-9pm
- Thursdays 6am-2pm, 1pm-9pm
- Fridays 6am-2pm, 1pm-9pm
- Saturdays 6am-2pm, 1pm-9pm
- Sundays 6am-2pm, 1pm-9pm
Ready to Join the Magic?
If you're passionate about animals and ready to embark on a rewarding career, we'd love to hear from you. Apply today and become part of the Magic of Paws family
Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.25/hour.
Learn more about us at www.magicofpaws.com.
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