Client Care Counselor at Magic of Paws

1 month ago


Town of North Yarmouth, United States Magic of Paws Full time
Job DescriptionJob Description

Join Our Team and Make a Difference in the Lives of Anxious Pets

At Magic of Paws, we're passionate about providing exceptional care tailored to anxious dogs and cats' unique needs. We're a growing team with a mission to create a calm and welcoming environment where pets can thrive. As a Client Care Counselor, you'll play a vital role in ensuring every pet parent and their furry friend receives personalized attention and support.

What You'll Do:

  • Warmly welcome pet parents and their companions, ensuring a smooth check-in and check-out experience
  • Be the friendly voice of Magic of Paws, answering calls, texts, and inquiries with a smile
  • Keep our systems up-to-date with important pet information, ensuring every detail is captured
  • Guide pet parents through our membership options, matching their needs with the perfect plan
  • Handle any client concerns with empathy and professionalism, finding solutions that leave everyone happy
  • Work collaboratively with the team to create a positive and supportive environment

Who You Are:

  • A passionate animal lover with a knack for building relationships
  • A tech-savvy communicator, comfortable juggling calls, texts, and computer tasks
  • A team player who thrives in a collaborative environment
  • Detail-oriented and organized, ensuring accuracy in every interaction
  • Eager to learn and grow in the pet services industry

What We Offer:

  • Competitive compensation and benefits, including an employee discount and retirement benefits through MERIT
  • Bring your furry friend to work (space permitting) and enjoy a fun, pet-friendly environment
  • Opportunities for growth and development, with most promotions coming from within
  • The chance to make a real difference in the lives of anxious pets and their loving families

Available Shifts:

  • Mondays 6am-2pm, 1pm-9pm
  • Tuesdays 6am-2pm, 1pm-9pm
  • Wednesdays 6am-2pm, 1pm-9pm
  • Thursdays 6am-2pm, 1pm-9pm
  • Fridays 6am-2pm, 1pm-9pm
  • Saturdays 6am-2pm, 1pm-9pm
  • Sundays 6am-2pm, 1pm-9pm

Ready to Join the Magic?

If you're passionate about animals and ready to embark on a rewarding career, we'd love to hear from you. Apply today and become part of the Magic of Paws family

Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.25/hour.

Learn more about us at www.magicofpaws.com.


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