Engineering Service Technical Support
2 months ago
Collaborate with cross-functional teams to support and troubleshoot equipment, maintain high customer satisfaction, and perform scheduled maintenance and repairs on diagnostic imaging equipment.
Key Responsibilities:
- Collaborate with Electrical, Firmware, and Production Engineering teams.
- Generate and update engineering documentation, departmental procedures, and flowcharts.
-Provide technical support and troubleshooting assistance.
- Repair diagnostic imaging equipment specific to your skillset.
- Complete documentation, including field service tickets, QA forms, and inspection reports.
- Perform scheduled preventative maintenance, including calibrations and system verifications.
-Provide on-demand phone and on-site support.
- Learn and gain knowledge of imaging equipment functionality for preventative maintenance.
- Accurately document all service activities according to Company Quality Standards.
- Clarify customer requirements and technical issues with customers and the sales force.
- Work with sales and operations on customer-specific site and technical issues.
- Maintain inventory integrity through proper handling, inspection, and warehousing.
- Support company-wide initiatives, policies, and procedures, including Quality Management System maintenance.
- Submit field service reports timely and according to functional standards.
- Communicate with account managers regarding services provided.
- Manage and maintain company assets required for job functions.
- Willingness to travel and drive to various sites; some travel may require flying and overnight stays.
- Perform other duties as assigned.
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Technical Support Specialist
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Ramp Service Agent
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Ramp Service Agent
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Teterboro, United States Signature Flight Support Corporation Full timeJob DescriptionA Line Service Technician (LST) is a customer service role responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crews and passengers. An LST routinely operates ground service equipment and uses knowledge of the company’s policies and procedures to provide efficient...
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Teterboro, United States Signature Flight Support Corporation Full timePosition OverviewSignature Aviation stands as a premier global provider of aviation services, boasting over 220 locations and a workforce of 6,000 dedicated professionals worldwide. Our team members are entitled to a comprehensive range of benefits, including health and wellness options, a generous 401k match, paid time off, tuition assistance, and endless...
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Aviation Guest Services Specialist
2 weeks ago
Teterboro, United States Signature Flight Support Corporation Full timePosition OverviewSignature Aviation stands as a premier global provider of aviation services, boasting over 220 locations and a workforce of 6,000 dedicated professionals worldwide. Our eligible team members benefit from a comprehensive range of offerings, including health and wellness options, a generous 401k match, paid time off, tuition assistance, and...
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Aviation Guest Services Specialist
2 weeks ago
Teterboro, United States Signature Flight Support Corporation Full timePosition OverviewSignature Aviation stands as a premier global provider of aviation services, boasting over 220 locations and a workforce of 6,000 dedicated professionals worldwide. Our team members benefit from a comprehensive suite of offerings, including health and wellness programs, a generous 401k matching plan, paid time off, educational assistance,...
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Aviation Guest Services Specialist
2 weeks ago
Teterboro, United States Signature Flight Support Corporation Full timeJob OverviewSignature Aviation stands as a premier global provider of aviation services, boasting over 220 locations and a workforce of 6,000 dedicated professionals worldwide. Our team members benefit from a comprehensive range of perks, including health and wellness options, a generous 401k match, paid time off, tuition assistance, and abundant...
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Aviation Guest Services Specialist
2 weeks ago
Teterboro, United States Signature Flight Support Corporation Full timePosition OverviewSignature Aviation stands as a premier global provider of aviation services, boasting over 220 locations and a workforce of 6,000 dedicated professionals worldwide. Our team members enjoy a comprehensive range of benefits, including health and wellness options, a generous 401k matching program, paid time off, tuition assistance, and endless...
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Manufacturing Engineer
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Lead Control Systems Engineer
2 weeks ago
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Aircraft Maintenance Specialist
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Customer Service Representative
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Teterboro, United States Signature Aviation Full timeSignature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and...
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