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Dispatcher

1 month ago

Lake Havasu City, United States Air Control Home Services Full time
Job DescriptionJob DescriptionSalary: $23.00 - $26.00/Hour

What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating, and air conditioning, and electrical systems.


The Big Task

You will evaluate customer calls and match the right technician to every job.


Key Sub Tasks

  • Learn the business and learn how to prioritize the most urgent customer calls.
  • Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
  • Record and report the service calls.
  • Participate in training so that you grow and develop as a professional.
  • Update customers throughout the day on the technician’s progress.


Desired Skills and Experience

  • One (1) year dispatch experience.
  • Intermediate to advanced level computer knowledge together with Microsoft Office particularly Microsoft Outlook.
  • Knowledge of phone dispatching systems.
  • Knowledge of Service Titan is preferred, but not required.


What We Offer

  • Our top performers are among the highest paid in Mohave County.
  • Company paid health and short-term disability
  • Supplemental dental, vision, life insurance, and long-term disability
  • 401k Plan with a company match
  • Paid Time Off
  • Company Paid Holidays
  • Ongoing Training
  • A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Air Control Home Services.


If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about our company by visiting aircontrolaz.com.


Equal Opportunity Employer/E-Verify Employer