Reservation Coordinator
3 weeks ago
Job Description:We are looking for a dedicated Reservation Coordinator to join our team. This role is ideal for someone who excels in customer service and has in-depth experience with the OpenTable reservation system. The Reservation Coordinator will be responsible for managing all aspects of the reservation process during office hours, ensuring an efficient and seamless experience for our guests.
Responsibilities:
- Answer phone calls and emails promptly to handle reservations, changes, and cancellations.
- Expertly navigate and manage reservations using OpenTable, maximizing seating capacity and dining room flow.
- Provide guests with information about the restaurant, menu, and any current promotions or events.
- Confirm upcoming reservations and manage waitlists during peak hours.
- Coordinate with the hostess team and management to update on reservation statuses and special requests.
- Maintain a detailed log of all reservation activities and guest preferences to enhance personalized service.
- Train other staff members on the use of OpenTable and best practices in reservation management.
- Assist in generating reports and analyzing reservation patterns to forecast volume and make necessary adjustments.
Qualifications:
- Proven experience in a reservation handling role, preferably in a busy restaurant environment.
- Extensive knowledge of OpenTable and its functionalities.
- Excellent phone etiquette and strong written and verbal communication skills.
- High organizational skills and the ability to manage multiple tasks simultaneously.
- Strong customer service orientation and problem-solving abilities.
- High school diploma required; further education in hospitality or related field is a plus.
Wednesday through Sunday 9am-5pm
-
Reservations Coordinator
4 weeks ago
Miami, United States Marriott Hotels & Resorts Full timeProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancel Reservations, Coordinator, Reservation, Retail, Hotel
-
Reservations Coordinator
3 weeks ago
Miami Beach, United States Marriott Hotels & Resorts Full timeOur Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administra Reservations, Coordinator, Administrative Specialist, Reservation
-
Reservations
6 days ago
Miami, United States Riviera Dining Group LLC Full timeJob DescriptionJob DescriptionRDG Overview:Envisioned by Marine and Greg Galy through their travels, experiences, and thirst for discovery and adventures, the first MILA restaurant (part of RDG) opened in Miami Beach, FL, in January 2020. MILA is a restaurant, rooftop lounge, and mixology bar aiming to transport guests on a culinary journey of flavorful...
-
Reservations Coordinator
7 days ago
Bal Harbour - Miami Beach, United States The St. Regis Bal Harbour Resort Full timeJob Number 24089355Job Category ReservationsLocation The St. Regis Bal Harbour Resort, 9703 Collins Avenue, Bal Harbour, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Group & Transient Reservations Coordinator
5 days ago
Miami, United States Marriott International Full timeJob Number 24074557 Job Category Reservations Location The Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Drive, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Reservations Associate
2 days ago
Miami, United States Patricia and Phillip Frost Museum of Science Full timeJob Title: Reservations Associate Department: Education Reports To: Field Trip and Outreach Coordinator SUMMARY The Reservations Associate will make field trip and educational programs reservations, answer inbound phone calls and web inquiries, and to provide superior customer service to all guests. The Reservations Associate must embrace and model...
-
Reservations
2 weeks ago
Miami Beach, United States Riviera Dining Group LLC Full timeJob DescriptionJob DescriptionRDG Overview:Envisioned by Marine and Greg Galy through their travels, experiences, and thirst for discovery and adventures, the first MILA restaurant (part of RDG) opened in Miami Beach, FL, in January 2020. MILA is a restaurant, rooftop lounge, and mixology bar aiming to transport guests on a culinary journey of flavorful...
-
Reservations Coordinator
4 days ago
Miami, Florida, United States The Ritz-Carlton, South Beach Full timeAdditional Information Property Administrative Specialist Supporting Reservations, Pay: $18.55/hourJob Number Job Category AdministrativeLocation The Ritz-Carlton South Beach, 1 Lincoln Road, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur Property Administrative...
-
Group & Transient Reservations Coordinator>
2 weeks ago
Miami, United States Marriott Full timeMarriott Hotels - 455 Grand Bay Drive [Reservations Agent] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...
-
Group Reservations Coordinator
6 hours ago
Miami Beach, Florida, 33140, Miami-Dade County, FL, United States Marriott International, Inc Full timeJob Number 24095088Job Category ReservationsLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Reservations Coordinator
5 days ago
Miami Beach, United States Marriott International Full timeAdditional Information Property Administrative Specialist Supporting Reservations, Pay: $18.55/hour Job Number 24078608 Job Category Administrative Location The Ritz-Carlton South Beach, 1 Lincoln Road, Miami Beach, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION...
-
Reservations Coordinator
4 days ago
Miami Beach, United States The Ritz-Carlton, South Beach Full timeAdditional Information Property Administrative Specialist Supporting Reservations, Pay: $18.55/hourJob Number 24078608Job Category AdministrativeLocation The Ritz-Carlton South Beach, 1 Lincoln Road, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur Property...
-
Sales and Event Coordinator
1 day ago
Miami, United States TM Hospitality Inc Full timeJob DescriptionJob DescriptionJob Overview:We are seeking a dynamic and highly motivated Sales and Event Coordinator to play a crucial role in our dual hotel properties, focusing on attracting business groups, coordinating events, and optimizing sales opportunities. The ideal candidate will be bilingual in Spanish and English, possess a flexible schedule...
-
Sales and Event Coordinator
5 days ago
Miami, United States TM Hospitality Inc Full timeJob DescriptionJob DescriptionJob Overview:We are seeking a dynamic and highly motivated Sales and Event Coordinator to play a crucial role in our dual hotel properties, focusing on attracting business groups, coordinating events, and optimizing sales opportunities. The ideal candidate will be bilingual in Spanish and English, possess a flexible schedule...
-
Rooms Coordinator
2 weeks ago
Miami, Florida, United States The Standard Spa Miami Beach Full timeWhat you will be doingThe Rooms Coordinator is responsible for booking of all hotel and Spa reservations via telephone, facsimile, mail, GDS, and Internet, effectively maximize occupancy and revenue. Cross-trained in PBX duties. Ability to speak in a pleasant professional, and understandable manner on the phone and in person. Proficiency in the English...
-
Customer Experience Coordinator
3 days ago
Miami, United States THE COLLECTION Full timeJob DescriptionJob Description At THE COLLECTION, we provide a level of professional service that truly sets us apart from the rest. Our employees are a valuable resource and an essential part of why we can provide our customers with the best. THE COLLECTION is not your typical dealership; we have an extraordinary...
-
Customer Experience Coordinator
4 days ago
Miami, United States The Collection Full timeAt THE COLLECTION, we provide a level of professional service that truly sets us apart from the rest. Our employees are a valuable resource and an essential part of why we can provide our customers with the best. THE COLLECTION is not your typical dealership; we have an extraordinary elite team of employees and we are looking to grow that team with...
-
Experience Coordinator
1 month ago
Miami, Florida, United States Nicklaus Children's Health System Full timeJob SummaryResponsible for creating a personalized experience for patients and families while supporting clinical needs. Coordinates services/activities driving a positive experience and creating excellent public relations for the hospital. Ensures daily functions of experience services are operated efficiently.Job Specific DutiesPrioritizes an enriched...
-
Appointment Coordinator
5 days ago
Miami, United States Bean Automotive Group Full timeJob DetailsJob Location Lexus of West Kendall - Miami, FL DescriptionWho We Are: Bean Automotive Group is a nationally recognized automotive group which champions Miami's rich automobile heritage. Our associates, located throughout our 4 locations: Kendall Toyota, Lexus of Kendall, West Kendall Toyota and Lexus of West Kendall, make it our mission to deliver...
-
Appointment Coordinator
3 days ago
Miami, United States Bean Automotive Group Full timeJob DetailsJob Location Kendall Toyota - Miami, FL DescriptionWho We Are: Bean Automotive Group is a nationally recognized automotive group which champions Miami's rich automobile heritage. Our associates, located throughout our 4 locations: Kendall Toyota, Lexus of Kendall, West Kendall Toyota and Lexus of West Kendall, make it our mission to deliver on...