Zoom Administrator

2 weeks ago

Austin, United States RevOpsforce Full time
Job DescriptionJob Description

About RevOpsforce:

RevOpsforce is a revenue operations workforce management firm supporting clients to unlock revenue potential through solutions that better align people, processes, data, and technology. We empower organizations with cutting-edge revenue operations management systems, seamlessly aligning sales, marketing, and customer service teams to unlock increased revenue and elevate overall company value. Whether their focus is on enhancing existing revenue generation, streamlining operations through specialized services, refining data management, or optimizing marketing and sales processes, we are their partner for agile and strategic growth support.

Our Expert Network is composed of the highest skilled and certified professionals in revenue operations. We leverage this network to solve our clients' most complex operational challenges.

Type: Contract - Expert Networks

Job Description:

As a Zoom Administrator at RevOpsforce, you will play a vital role in managing and optimizing our Zoom video conferencing and communication platform. Your expertise in Zoom administration will ensure that our internal and client-facing virtual interactions are seamless, secure, and efficient. Join our innovative and forward-thinking team to contribute to the successful implementation and utilization of Zoom technology for enhancing our revenue growth initiatives.

Responsibilities:

  • Manage and administer the Zoom platform, including user provisioning, permissions management, and integration with other tools.
  • Configure and maintain Zoom meetings, webinars, and virtual events to ensure smooth and reliable online collaboration.
  • Collaborate with cross-functional teams to understand user requirements and provide technical support for Zoom-related queries.
  • Monitor and troubleshoot technical issues related to audio, video, and connectivity during Zoom sessions.
  • Implement and enforce security best practices, including encryption, authentication, and access controls, to protect sensitive information.
  • Stay updated with the latest Zoom features and updates, and evaluate their applicability to our business needs.
  • Assist in training employees and clients on how to effectively use Zoom features and functionalities.
  • Analyze usage data and generate reports to identify trends, usage patterns, and areas for improvement.
  • Collaborate with IT teams to integrate Zoom with other communication tools and systems.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 1+ years of experience in administering Zoom, managing virtual meetings, webinars, and user accounts.
  • Proficiency in configuring and troubleshooting Zoom settings, including meeting scheduling, recording, and screen sharing.
  • Familiarity with Zoom security settings and protocols to ensure safe and confidential virtual interactions.
  • Strong communication skills for interacting with end-users and providing technical support.
  • Problem-solving abilities to troubleshoot and resolve technical issues related to Zoom usage.
  • Ability to adapt to changing technology landscapes and learn about new Zoom features and updates.
  • Experience with other video conferencing and collaboration tools is a plus.
  • Relevant certifications in Zoom administration or related areas are advantageous.

The Expert Network at RevOpsforce

The new world of work is empowering, where the freedom to work on your terms has never been more attainable. Embrace the flexibility to choose where, when, and how you work, all within the evolving landscape of the gig economy and dynamic employee-employer relationships. At RevOpsforce, our commitment lies in crafting agile working arrangements that open doors to a wealth of contract opportunities, now easily accessible to you.

What to Expect:

Project-based work: Apply your RevOps expertise to various client projects, with engagements lasting multiple months.

Flexible schedule: Maintain a healthy work-life balance with a schedule ranging from 10-40 hours per week. Projects may not be consecutive, allowing you to structure your workweek as needed. This provides you with the freedom to pursue other interests or professional development during gaps between projects.

Continuous learning: Network with other top-tier RevOps professionals, fostering a collaborative environment for skill development and staying current in the industry.

Who We're Looking For:

The Expert Network seeks passionate RevOps professionals with:

  • Strong experience in revenue operations functions
  • A desire to contribute to impactful projects
  • A commitment to staying current in the RevOps landscape
  • A preference for a self-directed, project-based work style

Join the Movement:

The RevOpsforce Expert Network allows you to:

  • Contribute to the success of our clients through strategic RevOps initiatives.
  • Maintain work-life balance with a flexible schedule you control.
  • Continuously develop your skills through collaboration with a skilled community.
  • Be at the forefront of the evolving RevOps landscape.
  • Curate your workload: The project-based nature, with potential gaps between engagements, allows you to manage your time effectively and pursue other opportunities or personal interests.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Visit us at www.revopsforce.com

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