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Revenue Operations Analyst

4 months ago

Atlanta, United States TALENThire Professional Services Full time
Job DescriptionJob Description

****We are working on this position for one of our highly valued clients****

We are seeking a highly skilled and motivated Revenue Operations Analyst. The ideal candidate will be Salesforce certified and possess extensive experience with dashboards, tech stack integration, and tools like Zoom. This role will be pivotal in optimizing revenue processes, ensuring seamless data flow, and providing actionable insights to drive our growth.

Key Responsibilities:

  1. Salesforce Management:
  • Maintain and optimize Salesforce CRM, ensuring data integrity and alignment with business processes.
  • Create and manage custom objects, workflows, validation rules, and user profiles.
  • Develop and maintain Salesforce dashboards and reports to provide actionable insights to sales, marketing, and finance teams.

Data Analysis and Reporting:

  • Analyze revenue data to identify trends, opportunities, and areas for improvement.
  • Develop and maintain comprehensive dashboards to track key performance indicators (KPIs) across all revenue-generating departments.
  • Prepare and present reports to senior management, highlighting key insights and recommendations.

Tech Stack Integration:

  • Oversee the integration of various tools and systems within the tech stack, ensuring seamless data flow and operational efficiency.
  • Collaborate with IT and other departments to troubleshoot and resolve any integration issues.
  • Stay up-to-date with the latest technologies and tools to enhance our tech stack.

Process Optimization:

  • Identify and implement process improvements to streamline revenue operations.
  • Develop and document standard operating procedures (SOPs) for revenue-related processes.
  • Collaborate with cross-functional teams to align and optimize workflows.

Support and Training:

  • Provide support and training to end-users on Salesforce and other tools within the tech stack.
  • Create training materials and conduct workshops to ensure effective usage of tools and adherence to best practices.
  • Troubleshoot and resolve user issues promptly.

Zoom and Collaboration Tools:

  • Manage and optimize the use of Zoom and other collaboration tools for virtual meetings, webinars, and internal communications.
  • Ensure seamless integration of Zoom with other systems and tools.

Requirements

  • Salesforce Certification (e.g., Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Certified Platform App Builder).
  • Experience: Minimum of 3 years in a revenue operations or similar role.
  • Technical Skills: Proficient in Salesforce, dashboard creation, data analysis, and tech stack integration. Experience with tools like Tableau, Power BI, or similar is a plus.
  • Tools: Experience with Zoom and other collaboration tools.
  • Analytical Mindset: Strong analytical and problem-solving skills with a keen attention to detail.
  • Communication: Excellent verbal and written communication skills. Ability to convey complex information in a clear and concise manner.
  • Collaboration: Ability to work effectively in a cross-functional team environment.
  • Education: Bachelor's degree in Business, Finance, Information Systems, or a related field.

Preferred Qualifications:

  • Experience in a SaaS or technology company.
  • Knowledge of marketing automation tools like HubSpot, Marketo, or Pardot.
  • Experience with SQL and data visualization tools.

Benefits

This is a fulltime position with corporate benefits etc.