Client Service Representative

1 month ago

Knoxville, United States Physicians Toxicology Full time
Job DescriptionJob DescriptionSalary:

Laboratory Client Service Rep

Are you looking to make a difference in people’s lives while making an excellent living? Have you ever considered a career as a Laboratory Rep, covering local physicians? If you have then then this is a great opportunity for you to work as a Laboratory Rep. We are committed to reducing stress on the doctors and staff we serve.


Physicians Toxicology is a Laboratory leader in medication monitoring and drug testing. At Physicians Toxicology we are literally living our values and transforming our business. What unites us here at Physicians Toxicology is that our values and our common purpose is just one purpose - to help our clients succeed. Physicians Toxicology sets high standards, develops our team and delivers a quality service that will surpass our clients’ expectations.

The Lab industry in the United States will increase by hundreds of billions of dollars over the next decade.


Laboratory Client Rep Job Responsibilities:

  • Service to current clients within a defined geography.
  • Initiate specific course of action to increase volume and market share for specific products.
  • Drive product and service sales through the implementation and delivery of approved promotional items and approved field programs.
  • Utilizes effective client service techniques and market strategies to expand product demand.
  • Provide technical product and procedure expertise to clients.
  • Build strong professional relationships, establish credibility and rapport with clients.
  • Implement and execute key Pharmaceutical Sales Marketing strategies.
  • Establish and maintain excellent communications and relationships with co-workers and assigned physicians and healthcare providers.
  • Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
  • Knowledge of Microsoft Office products including Outlook, Word, PowerPoint, and Excel
  • Excellent interpersonal, written, and verbal communication skills needed for pharmaceutical sales.
  • Excellent analytical skills and proven strategic thinker.
  • Advanced Skill in organization and follow-up
  • Aptitude for learning technical and scientific product relation information.
  • Highly motivated for success with a “can do” attitude.
  • Completion of compliance training (we provide)
  • Ability to manage multiple tasks at once, to maintain a high level of client care.
  • Ability to demonstrate good judgment, discretion, and compliance to industry ethical guidelines.


We are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.


Full Time


Travel 90%

Must have reliable transportation.

Generous Car Allowance


$50,000/yr base

Incentive pay TBD


Medical, Dental, Vision, and Life Insurance options

401(k)

Company issued phone and computer/tablet.

Monday – Friday hours vary.

When traveling, will be required to fly out on Sunday nights and travel after the workday completes.



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