Junior, IT Support

3 weeks ago

North Brunswick, United States USPL NUTRITIONALS LLC Full time
Job DescriptionJob Description

Job Description

Date

04/2018

Location

1300 Airport Road, North Brunswick NJ

Title

Junior, IT support

Department

Finance

Reports to

Director, Accounting and Planning

FLSA (Exempt or Non-Exempt

Non-Exempt

Role Overview

The Junior Support Services Technician provides service and help desk technical support services. This position implements and supports the company desktop computers, peripherals, multimedia, instructional technology, and general technology as required.

Areas of Responsibility

  • Serve as the first point of contact for users with technical issues relating to a variety of technologies such as PCs, operating systems, applications, hardware, and multimedia equipment, and instructional technologies in a networked environment.
  • Provide coverage of the company support services desk and assist users in person, on the phone, and via email.
  • Monitor the service desk for work tickets assigned in queue; respond to requests in a courteous, quick, and effective manner.
  • Ensure proper recording, documentation and closure of user requests, events, and problems in the support services ticketing system.
  • Direct unresolved issues to the next level of support personnel or external IT resource as needed.
  • Document internal procedures, technical resolutions, technical procedures, and other materials related to the company support services desk.
  • Troubleshoot, implement, modify, maintain, and repair a variety of computer hardware, software, peripherals, instructional technologies, and multimedia equipment, as required.
  • Assist other Support Services Technicians with software and hardware vetting and testing.
  • Assist in system image preparation, testing, and deployment.
  • Perform PC setup and deployment for new employees using standard hardware, images, and software.
  • Responsible for opening and preparing technology areas for classes.
  • Open and close technology rooms at the beginning and/or end of the workday.
  • Perform all other duties as assigned.

Other Responsibilities Including Safety:

  • Complies with all job-related safety and other training requirements.

Requirements

Education & Qualification:

  • High school diploma or GED.
  • Minimum of one (1) year of relevant experience.
  • Proficiency with software deployment, configuration, and troubleshooting.
  • Relevant experience working in a higher education setting.
  • Prior experience using tools such as Quest KACE, Jamf JSS, Microsoft System Center, and Office365.

Certifications, Licenses, Credentials:

  • N/A

Skills & Ability

  • Working knowledge of SCCM server or a similar product suite used for Windows device image development, deployment, and management.
  • Working knowledge of JAMF JSS server or a similar product suite used for Apple device image development, deployment, and management.
  • Knowledge of Windows operating systems (focus on Windows 10 and above), Mac OS X, Tablets including iOS and Android, smartphones, and multimedia equipment.
  • Strong troubleshooting and problem-solving skills.
  • Strong customer service skills and the ability to assist users with technical questions, requests, and issues.
  • Demonstrated knowledge of computer, printer, and peripheral implementation, troubleshooting, and repair in a networked environment.
  • Familiarity with large PC deployments in a networked environment.
  • Ability to effectively convey information both verbally and in writing is required.
  • Excellent time management and organization skills is required.
  • Communication skills and cross-cultural abilities to maximize effectiveness with diverse groups of employees.
  • Commitment to diversity, equity, and inclusion in the workplace.
  • Ability to interact collaboratively and professionally
  • Culturally sensitive with an understanding and appreciation of a multi-cultural company.

Physical Requirements (lifting, etc.):

  • N/A

Work Environment (Office, Warehouse, temperature extremes, etc.):

  • Ability to navigate office, lab, and/or plant floor working environments.
  • Standard office environment without unpleasant or hazardous conditions. Physical demands involved in office work such as the ability to talk, hear, use hands to handle and feel; work on a computer up to 7 hours a day; close vision required for computer usage.
  • Must have the ability to wear applicable personal protective equipment utilized at this site, including safety glasses/goggles, hairnets, lab coats and safety shoes if needed.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

  • Junior, IT support

    3 weeks ago

    North Brunswick, United States US Pharma Lab Full time

    Role OverviewThe Junior Support Services Technician provides service and help desk technical support services. This position implements and supports the company desktop computers, peripherals, multimedia, instructional technology, and general technology as required.Areas of Responsibility•Serve as the first point of contact for users with technical issues...

  • Junior, IT support

    3 weeks ago

    North Brunswick Township, United States US Pharma Lab Full time

    Role OverviewThe Junior Support Services Technician provides service and help desk technical support services. This position implements and supports the company desktop computers, peripherals, multimedia, instructional technology, and general technology as required.Areas of Responsibility•Serve as the first point of contact for users with technical issues...

  • Junior, Engineer

    3 months ago

    North Brunswick, United States U S Pharma Lab Inc Full time

    Job DescriptionJob DescriptionJob DescriptionDate9/2021Location1300 Airport Road, North Brunswick NJ TitleJunior (Mechanical) EngineerDepartmentFacilities / EngineeringReports toManager, Maintenance FLSA (Exempt or Non-ExemptNon -ExemptRole OverviewThe Junior Engineer will work under the direct supervision of the Plant Engineer and Engineering Manager in a...

  • Junior Recruiter

    1 month ago

    North Kingstown, United States City Personnel Full time

    Job DescriptionJob DescriptionWe are seeking a motivated and enthusiastic Junior Recruiter to join our team in Providence, RI. The ideal candidate will have a passion for talent acquisition and a keen interest in learning the ropes of the recruitment process. This is an excellent opportunity for someone looking to start their career in human resources and...

  • Junior Account Manager

    1 month ago

    East Brunswick, United States Accelerated Management Inc Full time

    Job DescriptionJob DescriptionWe are actively looking for a Junior Account Manager to join our rapidly expanding team in East Brunswick. We work with influential name-brand clients in the telecommunications industry who rely on us to launch new products and promotions, driving their customer acquisition efforts. We utilize direct, experiential marketing and...

  • Junior Cost Accountant

    4 weeks ago

    North Branch, United States Schutz Container Systems, Inc. Full time

    Job DescriptionJob Description Schutz Container System a Global Packaging Container Company located in North Branch is searching for Junior Cost Analysts to join our team!Junior Cost AccountantThe primary duty of a Junior Cost Accountant is to gather financial data (e.g. inventory purchases, labor costs) and analyze it to uncover inefficiencies. They may...

  • Junior Cost Accountant

    3 weeks ago

    North Branch, United States Schutz Container Systems, Inc. Full time

    Job DescriptionJob Description Schutz Container System a Global Packaging Container Company located in North Branch is searching for Junior Cost Analysts to join our team!Junior Cost AccountantThe primary duty of a Junior Cost Accountant is to gather financial data (e.g. inventory purchases, labor costs) and analyze it to uncover inefficiencies. They may...

  • Junior Mechanical Technician

    2 weeks ago

    North Chicago, Illinois, United States Aerotek Full time

    Junior Mechanical Technician Position Overview We are in search of a dedicated Junior Mechanical Technician to become a part of our dynamic team. This role is designed for individuals who are new to the field and will involve partnering with a seasoned technician for a mentorship period of 3-6 months. Key Responsibilities Conduct routine maintenance on...

  • Junior Sales Associate

    2 weeks ago

    North Richland Hills, Texas, United States Preston Distributor LLC Full time

    Position Overview:Join our dynamic team at Preston Distributor LLC as a Junior Sales Associate. We are seeking enthusiastic individuals who are ready to embark on a rewarding career in sales.Compensation and Benefits:We offer a competitive starting salary ranging from $900 to $1500, along with a generous $1000 signing bonus as per company policy. Our...

  • Junior Management Associate

    2 weeks ago

    New Brunswick, New Jersey, United States Accelerated Management Inc Full time

    Position OverviewAccelerated Management Inc is seeking candidates for a full-time Junior Management Associate role. This position plays a vital role in our sales and marketing operations, which are essential to our business strategy. Key Responsibilities:Entry-level sales and marketing initiativesFundamental management trainingCreating and delivering sales...

  • Junior Audit Consultant

    2 weeks ago

    New Brunswick, New Jersey, United States WilkinGuttenplan, P.C. Full time

    Job OverviewWilkinGuttenplan, a prominent mid-sized accounting and advisory firm, is seeking a Junior Audit Consultant to enhance our dynamic Audit team. Our firm, established in 1983, provides services across a diverse range of sectors, including real estate, healthcare, technology, and non-profit organizations. We pride ourselves on delivering exceptional...

  • Junior Test Engineer

    4 weeks ago

    North Billerica, United States SMTC Full time

    Job DescriptionJob DescriptionWe are hiring for a Junior Test Engineer in Billerica, MA - Join the SMTC Team!Company Overview:At SMTC Corporation, we are driven by a clear purpose: "We believe we enhance people's lives and our world every day." Our vision is to be an inspiring organization that earns the trust and admiration of our customers. As the...

  • Junior Testing Technician

    1 week ago

    North Haven, Connecticut, United States Planet Pharma Full time

    Job Overview:Our client, a prominent player in the Medical Device sector, is in search of a Junior Testing Technician to join their expanding Robotic Surgery division. This opportunity is ideal for recent graduates holding a Bachelor's Degree who are eager to embark on their professional journey. The position is based onsite, and we are particularly...

  • Junior Manufacturing Associate

    2 weeks ago

    North East, Pennsylvania, United States F3 Metalworx Full time

    Position Overview:Join F3 Metalworx as a Junior Manufacturing Associate in our dynamic team. This role is designed for individuals eager to embark on a career in manufacturing, particularly in metal fabrication and powder coating.Key Responsibilities:Learn the fundamentals of metal fabrication and enhance your skill set.Assist in various manufacturing...

  • Junior Functional Analyst

    4 weeks ago

    North Charleston, United States Syms Strategic Group, LLC (SSG) Full time

    Syms Strategic Group (SSG) is seeking a talented Junior Functional Analyst Department: Veterans Affairs (VA) Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (NACI) Military Veterans are highly encouraged to apply! Essential Duties and Responsibilities Analyze the existing systems and highlight areas of...

  • Junior Sales Associate

    1 week ago

    Winston-Salem, North Carolina, United States Southern National Roofing Full time

    Join Our Team as a Junior Sales AssociateAre you eager to become part of a vibrant and rapidly expanding organization? Southern National Roofing, a pioneering company in the roofing and home enhancement sector, is on the lookout for enthusiastic individuals to support our growth.Why Work With Us?At Southern National Roofing, we recognize and nurture your...

  • Junior Audit Consultant

    2 weeks ago

    New Brunswick, New Jersey, United States WilkinGuttenplan, P.C. Full time

    WilkinGuttenplan, established in 1983, is a prominent mid-sized accounting and advisory firm operating in New Jersey and New York City. The firm caters to a diverse range of sectors, including closely held and middle-market enterprises, high-net-worth individuals, real estate, healthcare, international trade, sports and entertainment, professional services,...

  • Junior Quality Assurance Engineer

    1 week ago

    North Haven, Connecticut, United States Planet Pharma Full time

    Job ID: 613484Planet Pharma, a prominent player in the Medical Device sector, is in search of a dedicated Junior Quality Assurance Engineer. This position will play a crucial role in supporting the testing team by prioritizing, reviewing, and offering constructive feedback on test plans and reports. Below are further details regarding the role.***Note: This...

  • Junior Marketing and Communications Coordinator

    2 months ago

    New Brunswick, United States Vitalief Inc. Full time

    WHY VITALIEF?Vitalief is emerging as an innovative Healthcare consulting company, focused on empowering Research and transforming Clinical Trials. As a result, we are seeking a talented and enthusiastic Junior Marketing and Communications Coordinator to join our exceptional team (as full-time, fully benefited Vitalief employee) to support our mission and our...

  • Junior Marketing and Communications Coordinator

    2 months ago

    New Brunswick, United States Vitalief Inc. Full time

    WHY VITALIEF?Vitalief is emerging as an innovative Healthcare consulting company, focused on empowering Research and transforming Clinical Trials. As a result, we are seeking a talented and enthusiastic Junior Marketing and Communications Coordinator to join our exceptional team (as full-time, fully benefited Vitalief employee) to support our mission and our...