City Manager

2 weeks ago


Colorado Springs, United States Simplex Full time
Job DescriptionJob Description

Our client is a well-funded, fast-growth consumer services & technology startup that is transforming the way home maintenance is performed. Having expanded throughout Texas already, they are looking to launch in Denver and Colorado Springs and are looking for a City Manager to run operations in their first location outside of Texas.

The Austin City Manager - Home Maintenance Service will be the primary point of contact in Colorado Springs for all field and central operations personnel. This individual will emulate the brand and is responsible for maintaining the integrity and quality expectations in our first expansion market. You are a self-starter, able to manage multiple agendas simultaneously, and are passionate about the growth and success of our first expansion location outside of Texas.

This is a full-time/permanent position with Salary, Benefits and Stock Options.

Responsibilities:

  • 25% Onboarding / Training Home Maintenance Managers, new hire paperwork and documentation, training guide and systems training, field training, brand overview, and customer interactions/expectations.
  • 25% Field Work: Support Home Maintenance Managers with complex repairs or unfamiliar repairs through attending service calls and providing on-the-spot assistance and training. As the location is ramping up, the ability to support service calls and take on service capacity to meet member demands.
  • 25% Operations Leadership: Coordinating and leading all city launch and ongoing operations activities from negotiating leases to purchasing supplies, company vehicles, etc.
  • 15% Field Escalations, callbacks, and retraining. As the City Manager you will play an integral role in supporting quality and as a result will support customer escalations, callback coordination, and decision-making and retraining efforts
  • 10% Vendor Support & Sourcing Meet with local vendors that we have partnered with as needed to support Contractor Management services.
  • Miscellaneous
    • NPS Performance Continuous focus and improvement on NPS performance in the location. Target 80 NPS Score
    • Customer Retention Support customer retention efforts and follow-up efforts with the field team to maintain 20% member retention (churn) in the location

Requirements:

  • 5+. Years of experience in the Home Services / Home Maintenance space. Knowledgeable on basic home repairs - Appliances, Basic Plumbing / HVAC, Carpentry, and Handyman type jobs.
  • Previous experience leading and training team members
  • Great communicator. Great listener. Great people skills and customer-facing.
  • Entrepreneurial and interested in joining a fast-growing, well-funded startup.
  • Self-driven and Self-Motivated.
  • Local to Greater Colorado Springs, CO


#ZR


  • City Budget Manager

    5 days ago


    Colorado Springs, United States City of Colorado Springs Full time

    City Budget Manager Join our dynamic team as a Budget Manager and take the helm in managing key fiscal operations essential to the financial well-being of our city. As a pivotal member of our organization, you will provide critical support and guidan Budget Manager, Budget, Manager, City, Operations, Financial, Management

  • City Manager

    1 week ago


    Colorado Springs, United States Simplex Full time

    Job DescriptionJob DescriptionOur client is a well-funded, fast-growth consumer services & technology startup that is transforming the way home maintenance is performed. Having expanded throughout Texas already, they are looking to launch in Denver and Colorado Springs and are looking for a City Manager to run operations in their first location outside of...

  • City Manager

    Found in: beBee S US - 2 weeks ago


    Defuniak Springs, United States Fccma Full time

    Oversee and manage all governmental and proprietary functions of the City and all departments, except Office of the City Marshal.Maintain a high level of communication and coordination with the City Council, the Mayor, and the City Marshal.Not interfere with the Mayor exercising mayoral duties and responsibilities as defined in Section 9.01.Thorough...

  • City Manager

    Found in: beBee jobs US - 2 weeks ago


    DeFuniak Springs, Florida, United States Fccma Full time

    Oversee and manage all governmental and proprietary functions of the City and all departments, except Office of the City Marshal.Maintain a high level of communication and coordination with the City Council, the Mayor, and the City Marshal.Not interfere with the Mayor exercising mayoral duties and responsibilities as defined in Section 9.01.Thorough...

  • RN - Caon City, CO

    2 weeks ago


    Colorado Springs, United States Skyline Ridge Nursing&Rehabilitation Center Full time

    RN - Evening ShiftSkyline Ridge Nursing&Rehabilitation Center - Canon City, CORegistered Nurse RN$10,000 Hiring and Retention Bonus for Full-Time (Employment requirements must be met for payout)We are seeking an outstanding Nurse to join our team at our community of SkylineRidge Nursing&Rehabilitation Center in Canon City, CO. Come join a team of dedicated,...

  • Bank Branch Manager

    2 weeks ago


    Colorado Springs, United States Abtbank Full time

    **We're looking for an initiative driven and dynamic manager to add to our retail banking team!** Directs and oversees all Retail service delivery and daily operations of a branch location. Ensures all bank and regulatory policies and procedures are followed. Ensures all customers receive prompt and courteous service and that products/services offered meet...

  • Strategic Account Manager

    Found in: Talent US C2 - 1 week ago


    Colorado Springs, United States SS&C Technologies Holdings Full time

    Job Description Strategic Account ManagerLocation(s): Boston, MA, Chicago, IL, Dallas, TX, Denver, CO, Jacksonville, FL, New York City, NY, San Francisco, CA.Get To Know The Team: The SS&C Sales team is looking for add a new Strategic Account Manager to their team. This role will report directly to the Director of Sales and Solutions Consulting.Why You Will...

  • Catering Sales Manager

    Found in: beBee S US - 3 weeks ago


    Colorado Springs, United States The Mining Exchange Full time

    About The OpportunityPractice Hospitality is seeking an experienced Catering Sales Manager to join the team at the Mining Exchange Hotel & Spa.About The HotelMining Exchange Hotel & Sap was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of downtown Colorado Springs....

  • Catering Sales Manager

    Found in: beBee jobs US - 2 weeks ago


    Colorado Springs, Colorado, United States The Mining Exchange Full time

    About The OpportunityPractice Hospitality is seeking an experienced Catering Sales Manager to join the team at the Mining Exchange Hotel & Spa.About The HotelMining Exchange Hotel & Sap was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of downtown Colorado Springs....

  • Customer Service Manager

    Found in: Resume Library US A2 - 2 days ago


    Brighton, Colorado, United States 84 Lumber Company Full time

    Overview: Are you looking for a profitable, lifelong career? Would you thrive on a team that challenges you to be your best at a family-owned company that is founded on growth, stability, and the idea that “nothing is impossible”? 84 Lumber is hiring immediately and has the career for you! WHO IS 84?   84 Lumber is the nation’s largest privately...


  • Colorado Springs, United States Wells and West General Contractors Full time

    Job DescriptionJob DescriptionProject Manager, Commercial Construction, Colorado Springs, CO We are a Small to Medium Sized Commercial Construction Company working on projects ranging from $500.00 to $8 Million. Our project scope extends into various construction sectors, including industrial, medical, office, government, education, retail, and...

  • Information Technology Program Manager

    Found in: Appcast US C2 - 6 days ago


    Colorado Springs, United States U.S. Space Command Full time

    The United States Space Command (USSPACECOM) in Colorado Springs, CO is searching for a well-qualified candidate to fill an Information Technology Program Manager (Senior C4/Cyber Planner) NH-2201-03 position. Come join our amazing team who helps ensure there is never a day without space!There’s a reason Colorado Springs has ranked in the top 10 U.S....

  • Information Technology Program Manager

    Found in: Appcast Linkedin GBL C2 - 5 days ago


    Colorado Springs, United States U.S. Space Command Full time

    The United States Space Command (USSPACECOM) in Colorado Springs, CO is searching for a well-qualified candidate to fill an Information Technology Program Manager (Senior C4/Cyber Planner) NH-2201-03 position. Come join our amazing team who helps ensure there is never a day without space!There’s a reason Colorado Springs has ranked in the top 10 U.S....

  • Retail Store Manager

    Found in: Talent US C2 - 2 weeks ago


    Colorado City, United States Delek US Holdings Full time

    DK Stores is seeking candidates for the Store Manager position to oversee operations of our Business Unit located in Colorado City, TX. In this role, the Store Manager supports our employees ensuring the delivery of superior service and products to maximize profits. The Manager performs functions to ensure that staff is selected, trained, counseled, and...

  • Affordable Maintenance Supervisor

    Found in: Resume Library US A2 - 1 week ago


    Colorado Springs, Colorado, United States FPI Management, Inc. Full time

    Job Description Property Name: Copper Range 7535 Copper Range Heights, Colorado Springs, CO 80908, USA Full-time Unit Count: 240 The Maintenance Supervisor will lead and mentor the Maintenance Team, and assist with and oversee the Maintenance and Capital Improvement needs of an assigned FPI managed site, with the overall objective of meeting the...


  • Colorado Springs, United States Adaptive Medical Partners – Executive, Provider, and Allied Recruiting Full time

    This incredible CRNA opportunity is located in the beautiful city of Colorado Springs, CO, the second largest city in the state of Colorado. Join a group that supports creativity and curiosity and does everything in its power to make sure that each provider grows and has a meaningful career.NEW GRADS ARE WELCOMED & SUPPORTED!Qualifications:RN...

  • Magazine Editor

    2 weeks ago


    Blue Springs, United States City Lifestyle Full time

    Blue Springs City Lifestyle produces a community-based magazine on a monthly basis. The magazine is for, by, and about the residents of each community. We focus on beautiful homes in the neighborhood, fresh local restaurants, events going on, local places of interest, and much more.City Lifestyle was founded in 2009 with our first publication, Leawood...

  • Magazine Editor

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago


    Blue Springs, United States City Lifestyle Full time

    Blue Springs City Lifestyle produces a community-based magazine on a monthly basis. The magazine is for, by, and about the residents of each community. We focus on beautiful homes in the neighborhood, fresh local restaurants, events going on, local places of interest, and much more.City Lifestyle was founded in 2009 with our first publication, Leawood...


  • Colorado Springs, United States City of Colorado Springs CO Full time

    SEASONAL - Trail Technician (PT Maintenance Support)In this position, you will implement trail rehabilitation, construction, and erosion control projects, implementing master and management plans to preserve and enhance Garden of the Gods. Your respo Technician, Maintenance, Support, Garden, Seasonal, Retail


  • Colorado Springs, United States KR Construction Group, Inc Full time

    Job DescriptionJob DescriptionWe are seeking a Construction Supervisor/Site Superintendent to join our team! You will oversee project planning, scheduling, budgeting, and implementation.Responsibilities:Oversee all aspects of construction project from planning to implementation.Work seamlessly with Project Manager & Project CoordinatorAllocate resources for...