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Inside Sales Representative
4 weeks ago
We are in search for an Inside Sales Representative preferably who has experience in business marketing or textiles. The Inside Sales Representative manages the full sales cycle for Tier 3 customers in the upholstery divisions. This includes scheduling appointments, online product presentations, generating leads, and following up on customer needs.
Key responsibilities
· Work alongside sales team associates to prospect and grow new upholstery business for Tier 3 accounts.
· Develop strong customer and partner relationships with upholstery customers via email, phone and in-person meetings during bi-annual shows.
· Prospect new accounts and grow customer base.
· Cold call potential customers for sales team, and coordinate introductions and meetings with appropriate salesperson.
· Support customer service when needed.
· Assist internal departments in order fulfillment (customer service, sample-making, shipping, and accounting).
· Handle customer complaints and collaborate with quality and manufacturing department to resolve problems.
· Attend sales meetings to exchange ideas and methods that support sales goals and other company objectives.
· Provide market-based feedback regarding new product and sales opportunities.
· Represent the company twice per year at trade shows (or as needed) to maintain customer relations, market new products, and establish new relationships.
· Assist customer service entering market sample orders when needed.
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